---
description: If you're in a hunt for the best solution for your business, learn what Zoom Contact Center has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Contact Center Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [Zoom Contact Center](/software/2073726/zoom-contact-center)

# Zoom Contact Center

Canonical: https://www.getapp.sg/software/2073726/zoom-contact-center

> Zoom Contact Center is a contact center solution that helps businesses communicate with customers via multiple channels using self-service routing and videos.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Zoom Contact Center

Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that drive loyalty.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Automated Routing
- Chatbot
- IVR
- Multi-Channel Communication

## Category

- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)

## Related Categories

- [Call Recording Software](https://www.getapp.sg/directory/935/call-recording/software)
- [Call Center Workforce Management Software](https://www.getapp.sg/directory/3707/call-center-workforce-management/software)
- [Auto Dialer Software](https://www.getapp.sg/directory/1067/auto-dialer/software)
- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)
- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (871 reviews)
2. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1781 reviews)
3. [CallHippo](https://www.getapp.sg/software/107461/callhippo) — 4.4/5 (680 reviews)
4. [FreJun](https://www.getapp.sg/software/2050775/frejun) — 4.7/5 (79 reviews)
5. [RingEX](https://www.getapp.sg/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews)

## Reviews

### "Perfect Solution for Customer Centric Businesses" — 5.0/5

> **Humashankar** | *19 July 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: Its ability to provide a seamless and integrated customer experience across multiple channels, mainly its interface and easy setup
> 
> **Cons**: Some features require more time to master
> 
> Overall my view has been overwhelmingly positive

## Links

- [View on GetApp](https://www.getapp.sg/software/2073726/zoom-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/zoom-contact-center/> |
| en-AE | <https://www.getapp.ae/software/2073726/zoom-contact-center> |
| en-AU | <https://www.getapp.com.au/software/2073726/zoom-contact-center> |
| en-CA | <https://www.getapp.ca/software/2073726/zoom-contact-center> |
| en-GB | <https://www.getapp.co.uk/software/2073726/zoom-contact-center> |
| en-IE | <https://www.getapp.ie/software/2073726/zoom-contact-center> |
| en-NZ | <https://www.getapp.co.nz/software/2073726/zoom-contact-center> |
| en-SG | <https://www.getapp.sg/software/2073726/zoom-contact-center> |
| en-ZA | <https://www.getapp.za.com/software/2073726/zoom-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.sg/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Zoom Contact Center","description":"Zoom Contact Center is an AI-powered Contact Center as a Service (CCaaS) offering built directly on Zoom’s powerful unified communications platform to help businesses of all sizes better support and connect with their customers. Zoom’s CX platform features intelligent multi-channel routing, an AI-powered virtual agent, no-code IVR and bot flows, workforce engagement management, powerful analytics, pre-built integrations, and much more - all designed into our familiar, easy-to-use Zoom app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/06de8f96-c3d1-472e-82f0-d307247d2a86.png","url":"https://www.getapp.sg/software/2073726/zoom-contact-center","@id":"https://www.getapp.sg/software/2073726/zoom-contact-center#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.sg/software/2073726/zoom-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/935/call-recording/software","@type":"ListItem"},{"name":"Zoom Contact Center","position":3,"item":"/software/2073726/zoom-contact-center","@type":"ListItem"}]}]}
</script>