---
description: If you're in a hunt for the best solution for your business, learn what SmartSearch has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: SmartSearch Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [PEO Software](/directory/3015/peo/software) > [SmartSearch](/software/2074972/smartsearch-1)

# SmartSearch

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> SmartSearch is a leading global talent acquisition and staffing management software platform that enables companies to effectively identify, recruit, onboard, and nurture top talent.
> 
> Verdict: Rated **4.5/5** by 53 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SmartSearch

Award-winning recruiting software helps staffing professionals hire better, faster, and smarter&#10;Powerful talent acquisition and staffing management software offers scalability and configurability&#10;Complete platform for recruiting, corporate HR, executive search, RPO, HRO, and PEO&#10;Innovative applicant tracking, vendor management, and onboarding systems design a human-centered future of work&#10;Intelligent and adaptable platform solves applicant tracking, vendor management, CRM, new hire onboarding, and data management needs

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 53 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmartSearch
- **Location**: Oceanside, US
- **Founded**: 1986

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Albania, American Samoa, Andorra, Argentina, Australia, Austria, Bangladesh, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Chile, Colombia, Cook Islands, Croatia, Cyprus, Czechia, Denmark and 59 more

## Features

- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Assessment Management
- Background Screening
- Billing & Invoicing
- CRM
- Calendar Management
- Candidate Management
- Candidate Profiles
- Candidate Tracking
- Careers Page
- Collaboration Tools
- Commenting/Notes
- Compliance Tracking
- Contact Database

## Integrations (18 total)

- Accurate
- Dice
- Dynamics 365
- Gmail
- HubSpot CRM
- HubSpot Content Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- LinkedIn Jobs
- LinkedIn Recruiter
- LinkedIn Talent Insights
- Microsoft Outlook
- Naukri RMS
- Paychex Flex
- Paycom

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [PEO Software](https://www.getapp.sg/directory/3015/peo/software)

## Related Categories

- [PEO Software](https://www.getapp.sg/directory/3015/peo/software)
- [Applicant Tracking Systems](https://www.getapp.sg/directory/253/applicant-tracking/software)
- [Direct Deposit Payroll Software](https://www.getapp.sg/directory/3683/direct-deposit-payroll/software)
- [Recruitment Agency Software](https://www.getapp.sg/directory/1077/recruiting-agency/software)

## Alternatives

1. [Recruiterflow](https://www.getapp.sg/software/108895/recruiterflow) — 4.7/5 (332 reviews)
2. [100Hires](https://www.getapp.sg/software/2066671/100hires) — 4.9/5 (1100 reviews)
3. [CEIPAL ATS](https://www.getapp.sg/software/106123/ceipal-ats) — 4.6/5 (1260 reviews)
4. [Top Echelon](https://www.getapp.sg/software/105763/top-echelon) — 4.6/5 (513 reviews)
5. [Recruit CRM](https://www.getapp.sg/software/118935/recruit-crm) — 4.9/5 (464 reviews)

## Reviews

### "SmartSearch receives my highest recommendation.  It is, quite simply, the best tool on the market." — 5.0/5

> **Leigh** | *17 November 2008*
> 
> **Pros**: SmartSearch has a great "out of the box" product and provides enough customization capabilities to keep our users and customers happy.  It's easy to use and our team members love it. The search speed is unsurpassed.  We use it for both technical resume word searches and clerical and light industrial application searches, and it provides us with information very quickly.  The only limitation to its speed is the traffic on the Internet.  &#10;&#10;SmartSearch is reliable.  The system is always "up," and our data is secure.  We have brough multiple divisions on the system, and the data migrations have gone off without a proverbial hitch.  &#10;&#10;When I email or call the support team, they find answers.  In addition, they listen when we request improvements and incorporate our needs into future releases.&#10;&#10;In addition, we appreciate that SmartSearch has maintained their focus on the staffing industry.  Many competitive products have come and gone, but SmartSearch is still here doing a great job.
> 
> **Cons**: In recent releases, SmartSearch has addresses their known weaknesses.  They have provided an ad-hoc reporting function which has assisted us in generating customized customer-specific reports in a timely manner.  They also now provided training content which was not available in previous releases.
> 
> SmartSearch receives my highest recommendation.  It is, quite simply, the best tool on the market.  It assists us in every area of our business, from applicant and job order tracking to customer relationship management to online time and subvendor management.  The APS team and their SmartSearch product have earned our loyalty.

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### "Best Customer Service in the Industry" — 5.0/5

> **Jesse** | *3 July 2017* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: Very flexible and customizable&#10;Excellent customer service&#10;Designed around how a recruiter thinks and needs to use the tool
> 
> **Cons**: Really the only negative for me is that the tool is so flexible it can become overwhelming on what you can do with it.  This is ultimately a good thing, but you need to invest your time to understand the capabilities and how you can use them all.
> 
> SmartSearch is designed  with the recruiter in mind.  While reporting and process compliance are important (and the tool does this very well) in my mind the most important function is to help you find more candidates faster and manage your relationships, which SmartSearch does wonderfully.  And the customer service is hands-down the best I have experienced across all the ATS/CRM platforms I have worked with.

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### "Legacy software with incremental updates" — 3.0/5

> **Barrett** | *30 June 2017* | Staffing & Recruiting | Recommendation rating: 4.0/10
> 
> **Pros**: Relatively inexpensive compared to the competition. The Work in Progress sidebar is very helpful. Being able to query multiple resume databases with one search is something that others don't have.
> 
> **Cons**: The UI/UX is terrible, but daily users figure out how to use it. Overall it is not intuitive. It is challenging to drill down to get further detail in the reporting. It is very hard to navigate back and forth throughout the application and it is impossible to open anything in a new tab for side by side windows.

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### "Smartsearch, the logical choice--again and again." — 5.0/5

> **Mary Ellen** | *29 June 2012*
> 
> **Pros**: Reasons I keep coming back to Smartsearch include excellent support from the top down, quick response when there is a question, capabilities that far exceed any other tool in its class, cost that is reasonable and the ability to customize easily--increasing the user's reach and effectiveness while maintaining a personal touch. The staff is quick to respond to helpdesk tickets, the programmers are open to suggestions and the upgrade schedule is quite aggressive--they are always adding new features, the latest including social network tie-ins.
> 
> **Cons**: The new apps for iPhone and Droid are lacking slightly in the Smartsearch 'sizzle' that comes with the standard on-line version, but  I'm certain that improvements will be on the way. Also, the Outlook toolbar, which is a solid add-in was designed specifically for PC's, so Mac users are out of luck with that one feature.
> 
> I've been in the position several times at different companies where I've had to select applicant tracking software, based on fit. Each time, I review the marketplace to see what is available, investigate the top contenders, match features to cost and every single time, Smartsearch has been the choice. I've  been the implementation project sponsor and managed the adoption process. Note: It is ALWAYS easier to manage change among professionals if there is a quality solution that positively impacts efficiency attached. Smartsearch is that solution. &#10;&#10;I'm excited to recommend the software and the team behind/beside it. &#10;&#10;Feel free to reach out to me personally at Mary Ellen Mesi on linkedin with any specific questions you may have or detail you'd like. I am a raving fan, for sure.

-----

### "I have used SnartSearch for more thsnn10 years" — 5.0/5

> **Tom** | *30 June 2017* | Staffing & Recruiting | Recommendation rating: 10.0/10
> 
> **Pros**: I have used SmartSearch in over 100 locations with minimal training requirements and ease of use. The staff and principals are accessabke and willing to deliver solutions. The updates are always timely and keeps the program state of the art. I have investigated more costly competitors and found all unsatisfactory and less capable.
> 
> As CEO of a division of a large staffing company I have seen everything available at one time or another. SmartSearch out performs them all at a very reasonable price without months, or years, of extensive installation processes, training issues, inflexible demands and delays.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/smartsearch-1/> |
| en-AE | <https://www.getapp.ae/software/2074972/smartsearch-1> |
| en-AU | <https://www.getapp.com.au/software/2074972/smartsearch-1> |
| en-CA | <https://www.getapp.ca/software/2074972/smartsearch-1> |
| en-GB | <https://www.getapp.co.uk/software/2074972/smartsearch-1> |
| en-IE | <https://www.getapp.ie/software/2074972/smartsearch-1> |
| en-NZ | <https://www.getapp.co.nz/software/2074972/smartsearch-1> |
| en-SG | <https://www.getapp.sg/software/2074972/smartsearch-1> |
| en-ZA | <https://www.getapp.za.com/software/2074972/smartsearch-1> |

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