---
description: If you're in a hunt for the best solution for your business, learn what CommandLink ITSM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CommandLink ITSM Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [CommandLink ITSM](/software/2075093/commandlink-itsm)

# CommandLink ITSM

Canonical: https://www.getapp.sg/software/2075093/commandlink-itsm

> CommandLink ITSM is an all-in-one IT service management tool for SD-WAN, UCaaS, CCaaS, firewalls, and more. It enables customizable workflows, event-driven actions, analytics, ISP services, project management, and dashboards. The platform also provides integrated support, voice and phone system controls, invoice automation, secure SD-WAN, user roles, and SASE configurations, ensuring efficient global network performance management.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of CommandLink ITSM

Integrated platform to streamline IT processes and enhance security
Real-time automation to reduce manual efforts and ensure efficient workflows
Granular visibility and control over entire technology stack
Flexible bandwidth management and traffic shaping capabilities
Direct access to tier 3 engineering support for scaling IT infrastructure

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CommandLink

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Availability Management
- Capacity Management
- Change Management
- Chat/Messaging
- Configuration Management
- Contract/License Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates

## Integrations (51 total)

- AFAS Software
- AMF Cloud
- ANVA Hub
- AccountView
- Acquirell
- ActiveCampaign
- BaseNet
- Bigin by Zoho CRM
- Bullhorn Recruitment Cloud
- Carerix
- ConnectWise MDR
- ConnectWise RMM
- ConnectWise SIEM
- Efficy CRM
- Exact Synergy

... and 36 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)

## Alternatives

1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (689 reviews)
2. [Proactivanet](https://www.getapp.sg/software/2063855/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.getapp.sg/software/103857/manageengine-desktop-central) — 4.6/5 (1551 reviews)
4. [ServiceNow](https://www.getapp.sg/software/9156/servicenow) — 4.5/5 (345 reviews)
5. [TeamDynamix](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm) — 4.4/5 (150 reviews)

## Reviews

### "Great Experience" — 5.0/5

> **Amy** | *14 May 2024* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: CommandLink is so easy to work with. They have thought of everything.
> 
> **Cons**: So far I can't think of anything that comes to mind.

## Links

- [View on GetApp](https://www.getapp.sg/software/2075093/commandlink-itsm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/commandlink-itsm/> |
| en-AE | <https://www.getapp.ae/software/2075093/commandlink-itsm> |
| en-AU | <https://www.getapp.com.au/software/2075093/commandlink-itsm> |
| en-CA | <https://www.getapp.ca/software/2075093/commandlink-itsm> |
| en-GB | <https://www.getapp.co.uk/software/2075093/commandlink-itsm> |
| en-IE | <https://www.getapp.ie/software/2075093/commandlink-itsm> |
| en-NZ | <https://www.getapp.co.nz/software/2075093/commandlink-itsm> |
| en-SG | <https://www.getapp.sg/software/2075093/commandlink-itsm> |
| en-ZA | <https://www.getapp.za.com/software/2075093/commandlink-itsm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.sg/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"CommandLink ITSM","description":"CommandLink ITSM is an integrated IT service management software platform designed to help organizations simplify complex IT environments. The platform consolidates the management of various technologies into a single interface, including SD-WAN, UCaaS, CCaaS, firewalls, MPLS networks, switches, IP phones, installs, trouble tickets, billing, and more.\n\nWith real-time visibility and control, IT teams can configure and modify systems without relying on multiple vendors. Key capabilities include: location management policies; service and asset inventory; help desk ticketing and workflows; voice and contact center administration; project tracking; invoice automation; analytics and reporting; and API integration.\n\nCommandLink also features intelligent automation to streamline repetitive processes. The CommandAutomate engine reduces manual efforts through customizable workflows, notifications, and task assignment. Tier-3 engineering support is available through the integrated CommandPOD module as well. The platform focuses on security with levers for access control, SD-WAN policy configuration, and SASE management. Granular analysis of network traffic, application performance, and usage patterns empowers data-driven decisions to optimize infrastructure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f42d475a-d065-47e3-b538-c4c9af64fd3e.png","url":"https://www.getapp.sg/software/2075093/commandlink-itsm","@id":"https://www.getapp.sg/software/2075093/commandlink-itsm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.getapp.sg/software/2075093/commandlink-itsm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"CommandLink ITSM","position":3,"item":"/software/2075093/commandlink-itsm","@type":"ListItem"}]}]}
</script>