---
description: If you're in a hunt for the best solution for your business, learn what MCUBE has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MCUBE Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [MCUBE](/software/2075600/mcube)

# MCUBE

Canonical: https://www.getapp.sg/software/2075600/mcube

> MCUBE Contact Center Solution is a cloud-based platform enhancing business-customer connections. It tracks, distributes, and records calls, while offering performance analytics and CRM integration. Features encompass call tracking, distribution rules, recording, barging/whispering, custom notifications, and detailed reports. Benefits include enriched data and communication, heightened flexibility, efficiency, and superior customer service.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of MCUBE

Enhanced data management through comprehensive view of customer interactions to identify patterns, trends, and issues&#10;Improved communication via multiple channels like phone, email, chat to facilitate better customer reach&#10;Increased flexibility to customize and scale contact center capabilities to meet changing business needs&#10;Increased efficiency through automation and self-service to reduce routine inquiry handling time&#10;Improved customer service quality by centralizing and efficiently handling high volume of customer interactions

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: VMC Technologies

## Commercial Context

- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Automated Routing
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Monitoring
- Multi-Channel Communication

## Category

- [Contact Centre Software](https://www.getapp.sg/directory/593/contact-center/software)

## Alternatives

1. [Ringover](https://www.getapp.sg/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.getapp.sg/software/2079329/sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.getapp.sg/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.getapp.sg/software/456711/hoducc) — 4.6/5 (95 reviews)

## Reviews

### "My Experience with MCUBE" — 5.0/5

> **Mayank** | *8 January 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about MCUBE was its innovative approach. And it is very user friendly.
> 
> **Cons**: I liked least about MCUBE was its occasional performance lag during peak usage times.
> 
> My overall experience with MCUBE was positive. The platform offers a variety of useful features that help streamline tasks and improve productivity.

## Links

- [View on GetApp](https://www.getapp.sg/software/2075600/mcube)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/mcube/> |
| en-AE | <https://www.getapp.ae/software/2075600/mcube> |
| en-AU | <https://www.getapp.com.au/software/2075600/mcube> |
| en-CA | <https://www.getapp.ca/software/2075600/mcube> |
| en-GB | <https://www.getapp.co.uk/software/2075600/mcube> |
| en-IE | <https://www.getapp.ie/software/2075600/mcube> |
| en-NZ | <https://www.getapp.co.nz/software/2075600/mcube> |
| en-SG | <https://www.getapp.sg/software/2075600/mcube> |
| en-ZA | <https://www.getapp.za.com/software/2075600/mcube> |

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