---
description: If you're in a hunt for the best solution for your business, learn what CustomerBase has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CustomerBase Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [CustomerBase](/software/2075700/customerbase)

# CustomerBase

Canonical: https://www.getapp.sg/software/2075700/customerbase

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> CustomerBase is a customer relationship management (CRM) solution for small businesses that helps manage sales, operations, client services, and reputation. The platform allows users to send invoices, schedule and dispatch employees, create estimates, generate reviews, and accept online payments.
> 
> Verdict: Rated **5.0/5** by 49 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 49 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CustomerBase

## Commercial Context

- **Pricing Details**: Please contact CustomerBase for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Calendar Management
- Client Database
- Client Management
- Client Portal
- Confirmations/Reminders
- Contact Management
- Credit Card Processing
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Appointment Scheduling Software](https://www.getapp.sg/directory/316/appointments-scheduling/software)

## Related Categories

- [Appointment Scheduling Software](https://www.getapp.sg/directory/316/appointments-scheduling/software)
- [CRM Software](https://www.getapp.sg/directory/230/crm/software)
- [Payment Processing Software](https://www.getapp.sg/directory/23/payment-management/software)

## Alternatives

1. [PayPal](https://www.getapp.sg/software/91263/paypal) — 4.6/5 (26501 reviews)
2. [Venmo](https://www.getapp.sg/software/106635/venmo) — 4.7/5 (9296 reviews)
3. [Stripe](https://www.getapp.sg/software/91015/stripe) — 4.6/5 (3353 reviews)
4. [Square Payments](https://www.getapp.sg/software/112251/square-payments-processing) — 4.7/5 (2695 reviews)
5. [HoneyBook](https://www.getapp.sg/software/108739/honeybook) — 4.7/5 (683 reviews)

## Reviews

### "Very pleased with Customer Base" — 5.0/5

> **Alleen** | *4 December 2024* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\] was patient and kind. He walked me through the entire invoice creating process
> 
> **Cons**: When \[sensitive content hidden\] was trying to explain the process to me, her English was  very hard for me to understand
> 
> \[sensitive content hidden\] was AMAZING\!\!
He took all the time that I needed to answer all of my questions

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### "Review after 5 months of use" — 5.0/5

> **Connor** | *16 September 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use, this system can easily handle workload for a smaller to medium size business
> 
> **Cons**: I’d like to be able to setup automated responses to customers, have set products/services with their set price.
> 
> 8.5/10 outstanding customer service, just lacks some features ideal for larger scale companies

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### "Jose Gonzalez Electrical Service LLC" — 5.0/5

> **Jose** | *26 August 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 3.0/10
> 
> **Pros**: Just how she took the time to explain everything and was so patient with me.
> 
> **Cons**: There was nothing I have to say as far as something bad because everything so far has been very nice.
> 
> So far it has been very good experience

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### "Great Product" — 5.0/5

> **Salem** | *19 November 2024* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and professional. It is not clunky.
> 
> **Cons**: Nothing. It is a good software that anyone can use.
> 
> I am satisfied. Easy to use app and software.

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### "working on it" — 5.0/5

> **Ariceles** | *17 October 2024* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: customer service was great\! Tbeh weikm answer questions
> 
> **Cons**: n/a There is not enough data at this time to leave a remark
> 
> excellent \[sensitive content hidden\] is nice l😊 I hope she stays with me

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## Links

- [View on GetApp](https://www.getapp.sg/software/2075700/customerbase)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/customerbase/> |
| en-AE | <https://www.getapp.ae/software/2075700/customerbase> |
| en-AU | <https://www.getapp.com.au/software/2075700/customerbase> |
| en-CA | <https://www.getapp.ca/software/2075700/customerbase> |
| en-GB | <https://www.getapp.co.uk/software/2075700/customerbase> |
| en-IE | <https://www.getapp.ie/software/2075700/customerbase> |
| en-NZ | <https://www.getapp.co.nz/software/2075700/customerbase> |
| en-SG | <https://www.getapp.sg/software/2075700/customerbase> |
| en-ZA | <https://www.getapp.za.com/software/2075700/customerbase> |

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