--- description: If you're in a hunt for the best solution for your business, learn what RO Writer has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: RO Writer Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Auto Body Software](/directory/821/auto-body/software) > [RO Writer](/software/2075865/r-o-writer) # RO Writer Canonical: https://www.getapp.sg/software/2075865/r-o-writer Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/2075865/r-o-writer?page=2) > R.O. Writer is designed to support auto repair shop owners in enhancing various business operations, spanning from service writing to invoicing and customer communications. It is positioned as a comprehensive shop management solution, offering an extensive range of features. The R.O. Writer Hybrid Cloud is emphasized as a new offering, advocating real-time data synchronization, secure data backups, cloud-based reporting, and data storage tailored to the needs of shop owners. > > Verdict: Rated **3.9/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 93 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Progressive Automotive Systems - **Founded**: 1989 ## Commercial Context - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - CRM - Communication Management - Contact Database - Cost Tracking - Customer Database - Customer History - Customizable Reports - Data Import/Export - Electronic Payments - Employee Scheduling - Employee Time Clock - Estimating - Inspection Management ## Integrations (7 total) - ALLDATA - Broadly - Identifix Shop Manager - Kukui - OEC - RepairLink - Steer ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Auto Body Software](https://www.getapp.sg/directory/821/auto-body/software) ## Related Categories - [Auto Body Software](https://www.getapp.sg/directory/821/auto-body/software) - [Car Repair Software](https://www.getapp.sg/directory/202/auto-repair/software) ## Alternatives 1. [ARI](https://www.getapp.sg/software/131559/ari) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.getapp.sg/software/2039015/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.getapp.sg/software/124971/autorepair-cloud) — 4.9/5 (163 reviews) 4. [Shopmonkey](https://www.getapp.sg/software/121019/shopmonkey) — 4.6/5 (263 reviews) 5. [Autorox](https://www.getapp.sg/software/2061384/autrorox) — 4.8/5 (62 reviews) ## Reviews ### "R.O. Writer Tech Support is the best I ever work with." — 4.0/5 > **Nic** | *25 January 2023* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Tech Support for this program is MIND BOGGLINGLY good\! Incredible service, super knowledgeable agents, lightning fast response time to both phone call and emails--agents beyond smart, knowledgeable, and efficient. They take the time every call to fix as much as they possibly can. World Class\! I would buy the program on the strength of this support alone. > > **Cons**: Interface still looks like it's from 1995, some of the defaults--I'm looking at you scheduler--are oddly mixed in and work oppositely from themselves in different parts of the program. We often end up with appointments on the wrong day, at the wrong time, because people who use the program occasionally get tripped up by the anomalies/inconsistencies. > > My shop has been using R.O. Writer almost since its inception--30 years ago?--I've been working with the program through three major versions now and each time has been a leap forward in power, flexibility, and intelligence. We are a single shop with a unique mix of classic and modern cars, and R.O. Writer is flexible enough to accommodate both and all of these... ----- ### "Happy customer for years, and years, and years\!" — 5.0/5 > **Frank** | *30 March 2023* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Comfortable for all to use. I have high confidence in the program and the support when needed. Tons of reports to use. > > **Cons**: In the past, I was concerned that not enough was being invested in the product. Glad to see that has changed\! ----- ### "BAD TECH SUPPORT" — 2.0/5 > **Paul** | *5 May 2017* > > **Pros**: Good, but uninspired program. Decently easy to learn. Does everything we need it to. Better than paper system we had previously. > > **Cons**: Tech support. There are other issues, but the tech support is very bad. Don't get me wrong. The tech support isn't so completely horrible that you will be forced to switch to a different program. It's just good enough that you will probably stay using their program because you don't want to go through with retraining your technofeeb employees on a new system. Let me elaborate on how bad they are: No online knowledgebase. No user forum No email blasts on known issues occurring Calls to tech support have approximately 20% chance of being kicked out of the queue and hung up on because nobody picked up the phone after 5 minutes of waiting. Calls to tech support have a \>25% chance of not returning your call. Yes, I really am saying they sometimes do not call me back. Frequency of failure does increase as the severity of the problem decreases. In other words, they've always called me back on critical issues. But on very minor issues, they've failed as much as half the time to call me back. Calls to tech support rarely reach someone who can fix your problem. They almost always have to call you back. Tech support consistently and repeatedly fails to return your system environment back to it's original configuration after remotely logging in. For example: regedit is often left running and UAC is never turned back on before they log out of your system. The second worst problem is lack of user input. There are several areas in the program that work...but require many extra steps that could be reduced with minor coding additions. ----- ### "Ro Writer Survey" — 5.0/5 > **Kyle** | *14 June 2023* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: RO writer is an easy product to learn, user friendly > > **Cons**: That cut and paste is not an option ----- ### "R.O. Writer" — 5.0/5 > **Clint** | *24 February 2022* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: R.O. Writer has everything you need in once data base to find out how to repair a car, quote the repair, and invoice the customer. > > **Cons**: R.O. Writer has so much information within the software it doesn't make it very user friendly to someone with little experience. > > R.O. Writer is a quality software to help keeps things organized. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.sg/software/2075865/r-o-writer?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2075865/r-o-writer) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data