---
description: If you're in a hunt for the best solution for your business, learn what Square Feedback has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Square Feedback Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Square Feedback](/software/2076882/square-feedback)

# Square Feedback

Canonical: https://www.getapp.sg/software/2076882/square-feedback

> Square Feedback is a customer feedback software that enables businesses to have direct, private communication with customers. The system allows customers to provide feedback directly through their digital receipts, creating an open line of communication to resolve issues before they escalate.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Square Feedback

Collects customer feedback directly through digital receipts, enabling private communication to resolve issues before they become public reviews&#10;Integrates feedback with transaction records to provide context for more informed responses&#10;Provides real-time customer satisfaction tracking on the POS and dashboard to identify what's working well and opportunities for improvement&#10;Allows responding to feedback and issuing refunds or coupons directly through the platform to turn unhappy customers into loyal patrons&#10;Filters feedback by date, category, and location to precisely track the impact of changes over time

## About the vendor

- **Company**: Square
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Pricing model**:  (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Chat/Messaging
- Customer Experience Management
- Data Visualization
- Feedback Management
- Performance Metrics
- Sentiment Analysis
- Survey/Poll Management

## Integrations (1 total)

- Square Point of Sale

## Support Options

- Phone Support

## Category

- [Customer Satisfaction Software](https://www.getapp.sg/directory/1029/customer-satisfaction/software)

## Alternatives

1. [SurveyMonkey](https://www.getapp.sg/software/2371/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.getapp.sg/software/113149/trustpilot) — 4.5/5 (1202 reviews)
3. [Jotform](https://www.getapp.sg/software/10191/jotform-4-0) — 4.7/5 (2794 reviews)
4. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1753 reviews)
5. [ReputationStacker](https://www.getapp.sg/software/2071031/reputationstacker) — 4.9/5 (43 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2076882/square-feedback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/square-feedback/> |
| en-AE | <https://www.getapp.ae/software/2076882/square-feedback> |
| en-AU | <https://www.getapp.com.au/software/2076882/square-feedback> |
| en-CA | <https://www.getapp.ca/software/2076882/square-feedback> |
| en-GB | <https://www.getapp.co.uk/software/2076882/square-feedback> |
| en-IE | <https://www.getapp.ie/software/2076882/square-feedback> |
| en-NZ | <https://www.getapp.co.nz/software/2076882/square-feedback> |
| en-SG | <https://www.getapp.sg/software/2076882/square-feedback> |
| en-ZA | <https://www.getapp.za.com/software/2076882/square-feedback> |

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