---
description: If you're in a hunt for the best solution for your business, learn what Zoom Virtual Agent has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoom Virtual Agent Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Zoom Virtual Agent](/software/2076892/zoom-virtual-agent)

# Zoom Virtual Agent

Canonical: https://www.getapp.sg/software/2076892/zoom-virtual-agent

> Zoom Virtual Agent is an AI chatbot designed to boost contact center efficiency and save money. It resolves customer issues quickly and accurately, using natural language processing to intelligently detect what each user needs and provide the best possible answer. Zoom Virtual Agent integrates with leading CRM providers and reduces the burden on support teams by handling requests without involving a live agent.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Zoom Virtual Agent

\- Provides quick, accurate answers to customer questions with AI chatbot, reducing burden on support staff
- Natural language processing understands user needs and provides relevant responses
- Actionable analytics give insights to improve products and support operations
- Available 24/7 on web, mobile, and social to deliver customer service anytime, anywhere
- Creates customized journeys and messaging for different customer segments
- Seamlessly integrates with contact center and CRM systems like Zendesk and ServiceNow
- Answers simple questions without agent involvement so team can focus on complex issues
- Deploys quickly and begins optimizing handle times immediately

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Zoom Video Communications
- **Founded**: 2011

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- AI/Machine Learning
- Automated Responses
- Chatbot
- Customer Support
- Language Detection
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing

## Integrations (1 total)

- Zoom Contact Center

## Support Options

- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.getapp.sg/software/2070494/chatgpt) — 4.4/5 (349 reviews)
2. [Chatbase](https://www.getapp.sg/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.getapp.sg/software/2071616/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (203 reviews)

## Reviews

### "A Valuable Tool for Modernized Support" — 5.0/5

> **Humashankar** | *19 July 2024* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like virtual agent's ability to understand and respond to customer inquiries in a conversational manner was impressive
> 
> **Cons**: The virtual agent's responses occasionally felt too scripted, lacking a personal touch
> 
> My experience with Zoom Virtual Agent was positive and promising

## Links

- [View on GetApp](https://www.getapp.sg/software/2076892/zoom-virtual-agent)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/zoom-virtual-agent/> |
| en-AE | <https://www.getapp.ae/software/2076892/zoom-virtual-agent> |
| en-AU | <https://www.getapp.com.au/software/2076892/zoom-virtual-agent> |
| en-CA | <https://www.getapp.ca/software/2076892/zoom-virtual-agent> |
| en-GB | <https://www.getapp.co.uk/software/2076892/zoom-virtual-agent> |
| en-IE | <https://www.getapp.ie/software/2076892/zoom-virtual-agent> |
| en-NZ | <https://www.getapp.co.nz/software/2076892/zoom-virtual-agent> |
| en-SG | <https://www.getapp.sg/software/2076892/zoom-virtual-agent> |
| en-ZA | <https://www.getapp.za.com/software/2076892/zoom-virtual-agent> |

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