---
description: If you're in a hunt for the best solution for your business, learn what Mava has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mava Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Mava](/software/2077294/mava)

# Mava

Canonical: https://www.getapp.sg/software/2077294/mava

Page: 1 / 2\
Next: [Next page](https://www.getapp.sg/software/2077294/mava?page=2)

> Mava is a cloud-based customer support platform for community-driven companies. It provides a comprehensive solution to support, respond, track, and optimize customer support from one centralized and secure dashboard.
> 
> Verdict: Rated **4.8/5** by 30 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Mava

Manage support requests from web, email, Telegram \& Discord from one shared inbox

Track support metrics and improve your operations

Use AI to automatically respond within private tickets and community channels, 24/7, in 100+ languages.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 30 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Mava

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Mava's pricing is based on support request consumption and feature access. Seats and integrations are unlimited.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 10 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Alerts/Escalation
- Alerts/Notifications
- Chat Transcript
- Chat/Messaging
- Chatbot
- Configurable Workflow
- Customer History
- Customizable Fields
- Dashboard
- Email Management
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Language Detection
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management

## Integrations (3 total)

- Discord
- Slack
- Telegram

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)
- [Customer Support Software](https://www.getapp.sg/directory/562/customer-support/software)
- [Customer Service Software](https://www.getapp.sg/directory/231/customer-service/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1786 reviews)
2. [Freshdesk](https://www.getapp.sg/software/10317/freshdesk) — 4.5/5 (3460 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.sg/software/90378/salesforce) — 4.4/5 (18790 reviews)
4. [Zendesk Suite](https://www.getapp.sg/software/9448/zendesk) — 4.4/5 (4083 reviews)
5. [LiveChat](https://www.getapp.sg/software/8385/livechat) — 4.6/5 (1727 reviews)

## Reviews

### "A fabulous customer support channel for improving services delivery." — 5.0/5

> **Cristian** | *8 June 2024* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Mava bot makes it easily possible for us to instantly respond to our customers communications. It has a reliable performance dashboard that provides us with accurate insights that helps improve support services delivery. The interface is so simple and we find it very convenient to use it to support our customers.
> 
> **Cons**: Thankfully, Mava has never failed us or given us any unpleasing aspects to hate about.
> 
> We have had a very healthy overall experience with Mava. It has helped us build up a very strong customer support framework that sees us providing our customers with timely support services.

-----

### "Mava's UI is best" — 5.0/5

> **Mittu** | *1 September 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like using Mava because it made it easy to manage support tickets. Its user friendly interface is the best thing about it.
> 
> **Cons**: If there was more option for customization it'd be great.

-----

### "Best Support Provider" — 4.0/5

> **Lalbabu** | *4 January 2024* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: The thing which i like about Mava is that they are using AI to given every possible answer, it is user friendly and easy to use everyone should give it a try
> 
> **Cons**: As Mava is new in the market i did not see any cons or the features till now that i dislike about Mava , they are doing great.
> 
> My overall experience with Mava is awesome and  when i say it i absolutely mean it.

-----

### "An intuitive tool for quick customer support." — 5.0/5

> **Ravi** | *13 May 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Straightforward and easy to setup instant replies. Simple to read reports about customer support performances. Effortless to track customer tickets and inquiries.
> 
> **Cons**: We have not had any dislikes for Mava. All about it has been incredibly perfect.
> 
> Mava has given us an amazing experience allowing us to offer our patients with quick access to the support and the information they need from us.

-----

### "Best customer support" — 5.0/5

> **Verified Reviewer** | *8 February 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Lot's of features, like customer support,pre configured response, analysis 
Manage support request from web 
Track the support
> 
> **Cons**: I didn't find any cons, it's a solid product for the customer support
> 
> My overall experience with mava is awesome and it is worth it

-----

Page: 1 / 2\
Next: [Next page](https://www.getapp.sg/software/2077294/mava?page=2)

## Links

- [View on GetApp](https://www.getapp.sg/software/2077294/mava)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/mava/> |
| en-AE | <https://www.getapp.ae/software/2077294/mava> |
| en-AU | <https://www.getapp.com.au/software/2077294/mava> |
| en-CA | <https://www.getapp.ca/software/2077294/mava> |
| en-GB | <https://www.getapp.co.uk/software/2077294/mava> |
| en-IE | <https://www.getapp.ie/software/2077294/mava> |
| en-NZ | <https://www.getapp.co.nz/software/2077294/mava> |
| en-SG | <https://www.getapp.sg/software/2077294/mava> |
| en-ZA | <https://www.getapp.za.com/software/2077294/mava> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Mava","description":"Mava is a cloud-based customer support platform for community-driven companies. It provides a comprehensive solution to support, respond, track, and optimize customer support from one centralized and secure dashboard.\n\nMava's AI-powered capabilities enable it to learn from a company's existing support content on platforms like GitHub, Google Docs, and their website. This allows Mava to automatically resolve up to fifty percent of common community queries, transforming user feedback into actionable insights to enhance support performance. The platform seamlessly integrates with various communication channels, including web chat, Telegram, Discord, and email, allowing companies to support their community in both public and private settings. Unlike other AI bots, Mava can handle support tickets in private channels as well as public forums, with the ability to hand over unresolved issues to human agents.\n\nMava's user-friendly interface makes it easy for support teams to manage inquiries and requests. The platform provides access to detailed support metrics, empowering companies to supercharge their customer support operations. With over four million messages sent, support for one thousand communities, and fifty thousand public Discord responses, Mava has proven to be a trusted solution for hundreds of community-driven organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/592f620a-e36c-49f7-b6e9-6d9e89f1901d.png","url":"https://www.getapp.sg/software/2077294/mava","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2077294/mava#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":30,"ratingValue":4.8},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/1647/conversational-ai-platform/software","@type":"ListItem"},{"name":"Mava","position":3,"item":"/software/2077294/mava","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/2077294/mava#breadcrumblist"}]}
</script>