---
description: If you're in a hunt for the best solution for your business, learn what Birdie has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Birdie Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Data Analysis Software](/directory/1129/data-analysis/software) > [Birdie](/software/2079018/birdie-1)

# Birdie

Canonical: https://www.getapp.sg/software/2079018/birdie-1

> Birdie is a Customer Intelligence Platform that enables CX teams to lead customer-centric, data-backed decisions across the organization. Using AI, Birdie centralizes all customer signals, correlates insights with business metrics, continuously prioritizes the issues and opportunities that matter.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Birdie

Unifies feedback from surveys, tickets, app reviews, calls, and chat into one AI-powered source of truth. Surfaces what's driving satisfaction, churn, and cost.

Evaluates 100% of support interactions against custom rubrics. Replaces random sampling with consistent, AI-driven scoring and coaching insights.

Connects every customer insight to revenue, churn, and retention metrics. Measures the financial impact of CX initiatives.

Identifies emerging friction points weeks before they scale. Enables prevention, not just reactive detection.

Connects to Zendesk, Salesforce, Qualtrics, Snowflake, and 50+ platforms. Setup in days without engineering.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Birdie
- **Founded**: 2019

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Please contact Birdie for pricing details.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Brazilian Portuguese, English
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Estonia, Falkland Islands, Faroe Islands and 42 more

## Features

- Dashboard
- Data Connectors
- Data Discovery
- Data Visualization
- Natural Language Search
- Predictive Analytics
- Reporting/Analytics
- Self-service Analytics

## Support Options

- Email/Help Desk

## Category

- [Data Analysis Software](https://www.getapp.sg/directory/1129/data-analysis/software)

## Alternatives

1. [Microsoft Power BI](https://www.getapp.sg/software/102847/power-bi) — 4.6/5 (1878 reviews)
2. [Google Analytics 360](https://www.getapp.sg/software/90997/google-analytics) — 4.7/5 (8090 reviews)
3. [wetracked.io](https://www.getapp.sg/software/2080874/wetracked-io) — 5.0/5 (195 reviews)
4. [Tableau](https://www.getapp.sg/software/90797/tableau-software) — 4.6/5 (2350 reviews)
5. [Zoho Analytics](https://www.getapp.sg/software/10049/zoho-analytics) — 4.4/5 (360 reviews)

## Reviews

### "Birdie Review" — 4.0/5

> **Stephanie** | *6 December 2022* | Warehousing | Recommendation rating: 9.0/10
> 
> **Pros**: I love all the data we are able to see and have organized in a better fashion than our previous data base.
> 
> **Cons**: Changings data bases/softwares is never easy, could be more flowing and a smoother transition - we are on free trial right now, so we will see how it goes\!
> 
> Overall, it has been great. We will see if we end up switching products or not.

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### "a must for business use" — 5.0/5

> **Pamela** | *7 November 2022* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: tracks trends that help me make my business more success
> 
> **Cons**: nothing, I am fairy new to using and so so happy with the results so far
> 
> so far so great\!  thanks you Birdie for an important time saving tool to use now and into the future

## Links

- [View on GetApp](https://www.getapp.sg/software/2079018/birdie-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/business-intelligence-analytics-software/a/birdie-1/> |
| en-AE | <https://www.getapp.ae/software/2079018/birdie-1> |
| en-AU | <https://www.getapp.com.au/software/2079018/birdie-1> |
| en-CA | <https://www.getapp.ca/software/2079018/birdie-1> |
| en-GB | <https://www.getapp.co.uk/software/2079018/birdie-1> |
| en-IE | <https://www.getapp.ie/software/2079018/birdie-1> |
| en-NZ | <https://www.getapp.co.nz/software/2079018/birdie-1> |
| en-SG | <https://www.getapp.sg/software/2079018/birdie-1> |
| en-ZA | <https://www.getapp.za.com/software/2079018/birdie-1> |

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