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description: If you're in a hunt for the best solution for your business, learn what Smartz Commz has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smartz Commz Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Smartz Commz](/software/2080390/smartz-commz)

# Smartz Commz

Canonical: https://www.getapp.sg/software/2080390/smartz-commz

> Smartz Commz enables businesses to create, cultivate and manage customer experiences on a single platform. Using real-time analysis professionals can track customer interactions with an AI-driven sentiment engine, manage multiple interactions on a single pane, control interactions with built-in survey and rating capabilities. With real-time feedback and monitoring, businesses can manage the impact of bad experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Smartz Commz

• Smartz Commz includes full channel recording and screen recording to manage all voice channels through a single interface.

• The real-time sentiment analysis helps follow the communication between agents and customers.

• It offers outbound marketing template builders for email, SMS, i-templates, WhatsApp, Telegram, Facebook. The feature aligns all the digital channels and brings the information into a single view of the customer experience lifecycle.

• The CSAT, CET and ESAT ratings provide real-time insights on every interaction with customer. This enables proactive action on any negative ratings and manages the wait on third-party providers to share data impacting brand reputation.

• Smartz UCaas enables streamlined user experience by unifying the back office and front office functionality into a single application platform, thereby creating a total user and client experience.

## About the vendor

- **Company**: Smartz Solutions
- **Founded**: 2016

## Commercial Context

- **Starting Price**: ZAR 100.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: First Supervisor license included.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: South Africa, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM
- Call Recording
- Chat/Messaging
- Compliance Management
- Content Management
- Customer Database
- Customer History
- Customizable Branding
- Email Management
- IVR
- Inbox Management
- Interaction Tracking
- Interactive Content
- Multi-Channel Communication

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16351 reviews)
2. [Viber](https://www.getapp.sg/software/2049588/viber) — 4.4/5 (4059 reviews)
3. [Telegram](https://www.getapp.sg/software/114023/telegram) — 4.7/5 (6413 reviews)
4. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [Sociocs](https://www.getapp.sg/software/2063200/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2080390/smartz-commz)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/smartz-commz/> |
| en-AE | <https://www.getapp.ae/software/2080390/smartz-commz> |
| en-AU | <https://www.getapp.com.au/software/2080390/smartz-commz> |
| en-CA | <https://www.getapp.ca/software/2080390/smartz-commz> |
| en-GB | <https://www.getapp.co.uk/software/2080390/smartz-commz> |
| en-IE | <https://www.getapp.ie/software/2080390/smartz-commz> |
| en-NZ | <https://www.getapp.co.nz/software/2080390/smartz-commz> |
| en-SG | <https://www.getapp.sg/software/2080390/smartz-commz> |
| en-ZA | <https://www.getapp.za.com/software/2080390/smartz-commz> |

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