---
description: If you're in a hunt for the best solution for your business, learn what SurveyHero has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyHero Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyHero](/software/2080480/surveyhero)

# SurveyHero

Canonical: https://www.getapp.sg/software/2080480/surveyhero

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> Survey Creator is an online survey tool that allows users to build and share surveys quickly. The product features a drag-and-drop builder with a variety of question types, the ability to translate surveys into multiple languages, and automatic mobile optimization. Survey Creator also offers real-time response tracking, data analysis tools, and the option to embed surveys directly on websites.
> 
> Verdict: Rated **4.7/5** by 233 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurveyHero

 Free online survey creator with drag-and-drop builder to quickly create questionnaires.&#10; Collect responses easily via email, website embed, social media links - automatically mobile optimized.&#10; Real-time response collection and analysis with automatic diagrams and data summaries.&#10; Customizable survey design with themes, white labeling, multilingual support, and API access.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 233 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SurveyHero
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Switzerland

## Features

- Customizable Templates
- Data Analysis Tools
- Data Import/Export
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multiple Question Types
- Question Branching
- Reporting/Analytics
- Response Validation
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customization

## Support Options

- Email/Help Desk
- Chat

## Category

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)

## Alternatives

1. [UmfrageOnline](https://www.getapp.sg/software/131259/enquetes-maken) — 4.6/5 (1783 reviews)
2. [Google Forms](https://www.getapp.sg/software/112857/google-forms) — 4.7/5 (11590 reviews)
3. [SurveyMonkey](https://www.getapp.sg/software/2371/surveymonkey) — 4.6/5 (10513 reviews)
4. [Jotform](https://www.getapp.sg/software/10191/jotform-4-0) — 4.7/5 (2927 reviews)
5. [QuestionPro](https://www.getapp.sg/software/103311/questionpro) — 4.8/5 (544 reviews)

## Reviews

### "A user-friendly platform for your surveys." — 5.0/5

> **Michele** | *6 May 2026* | Research | Recommendation rating: 8.0/10
> 
> **Pros**: Very user-friendly, the multi-language function is very handy, and the customisation of the questionnaires allows you to have great freedom and control over every aspect. Customer service is also quick and efficient, the added a language that I requested in just a few days
> 
> **Cons**: The fact that some languages are not available by default can be annoying if you are in a hurry, but customer service is quick to work on requests. The formatting of the text sometimes is not perfect, but easily fixed.
> 
> In general the experience is smooth, even for those who are not very familiar with questionnaires preparation.

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### "Easy to use and does exactly what you need\! :)" — 4.0/5

> **Chloe** | *12 December 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use.&#10;It was a very simple survey program. I've tried others before and this one was definitely the best one.
> 
> **Cons**: SurveyHero needs a longer free trial. &#10;I also think there should be the option for monthly billing as I will only need to use for a limited time, however longer than the 30 days.
> 
> Overall I've had a good experience.&#10;It's given me exactly what I needed so I'm happy.&#10;As above I think monthly billing options should be available for those only needing to use short term.

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### "Survey Hero is a Hero" — 5.0/5

> **Verified Reviewer** | *2 October 2025* | Food Production | Recommendation rating: 5.0/10
> 
> **Pros**: I like that it is simple to use, and has a good response system. The conditional logic features are particularly powerful, allowing for highly personalized and dynamic question paths that significantly improve data quality and respondent engagement. The platform is both user-friendly for beginners and robust enough for advanced users.
> 
> **Cons**: I think it took a lot of time to set up and get responses. The primary drawback is the pricing structure, which can feel steep compared to some key competitors, especially for smaller businesses or individual researchers. Access to more advanced analytics and certain customization options is locked behind the higher-tier plans, which can be a limitation for those on a tight budget.
> 
> it is ok. What truly sets it apart is its intuitive drag-and-drop builder. Creating sophisticated surveys with complex conditional logic, branching, and multiple question types feels effortless, not like a technical chore. This allows me to focus on crafting the right questions rather than fighting with the software. The professional-looking templates and customization options further ensure that every survey feels branded and engaging for respondents.

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### "Great product\!" — 5.0/5

> **Em** | *28 June 2026* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: The best part of SurveyHero is the ability to insert bulk responses with a simple copy and paste. This makes it easier to use an assignments require responses.
> 
> **Cons**: So far there is nothing I've disliked about SurveyHero. I have not been able to export my data yet but I anticipate it will be easy. Having to upgrade for a full year, instead of monthly is a bit of an inconvenience.
> 
> I was able to easily gather data, and will be exporting it to use in a research project for a class.

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### "SurveyHero Review" — 4.0/5

> **ISRAEL** | *31 August 2025* | E-Learning | Recommendation rating: 7.0/10
> 
> **Pros**: It’s my first time using SurveyHero. And I wouldn’t want to go back to the previous data collection tools and platforms.&#10;It’s very easy and convenient to use and I like the customization feature in it.
> 
> **Cons**: I have not have a full use of SuperHero, so I am not sure it has the condition option embedded in the kobotool as an in-built feature.&#10;If it’s not then it’s very necessary it’s introduced in the next update
> 
> So far I think it’s very easy and convenient to use compared to the data collection apps and platforms I’ve used so far.

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## Links

- [View on GetApp](https://www.getapp.sg/software/2080480/surveyhero)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/surveyhero/> |
| en-AE | <https://www.getapp.ae/software/2080480/surveyhero> |
| en-AU | <https://www.getapp.com.au/software/2080480/surveyhero> |
| en-CA | <https://www.getapp.ca/software/2080480/surveyhero> |
| en-GB | <https://www.getapp.co.uk/software/2080480/surveyhero> |
| en-IE | <https://www.getapp.ie/software/2080480/surveyhero> |
| en-NZ | <https://www.getapp.co.nz/software/2080480/surveyhero> |
| en-SG | <https://www.getapp.sg/software/2080480/surveyhero> |
| en-ZA | <https://www.getapp.za.com/software/2080480/surveyhero> |

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