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description: If you're in a hunt for the best solution for your business, learn what Tonic Ticketing has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tonic Ticketing Price, Reviews & Ratings | GetApp Singapore 2026
---

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# Tonic Ticketing

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> Tonic Ticketing is an event ticketing software that provides increased reach and visibility through listing on DesignMyNight. The software offers ticket office management, custom branding, data analytics, and comprehensive reporting, making it a user-friendly solution designed for the hospitality industry.
> 
> Verdict: Rated **4.8/5** by 26 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Tonic Ticketing

• Free to use with no upfront cost - Tonic Ticketing only charges a commission fee per ticket sold, which can be absorbed by the event organizer or passed on to the customer.

• Increased reach and visibility through listing on DesignMyNight - Tonic Ticketing integrates with the UK's largest hospitality discovery platform to help promote events.

• Comprehensive event management features - Tonic Ticketing offers ticket office management, custom branding, data analytics, and more to help streamline event operations.

• Flexible and user-friendly - The platform can handle complicated time slots and sessions, and provides a free ticket scanning app for quick customer admission.

• Dedicated support and guidance - Tonic Ticketing offers round-the-clock support with a dedicated account manager to help with implementation, promotion, and event management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 26 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Access Group
- **Location**: Colchester, UK
- **Founded**: 1996

## Commercial Context

- **Starting Price**: £0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: There’s no upfront cost to list your events through Tonic; we operate on a booking fee basis which you can either pass on to your customer or absorb in the cost of the ticket price. Our standard rates are as follows:

Free tickets – no fee

£39.99 and under – 10% fee

£40 to £69.99 – 8% fee

£70 and above – 6% fee

We differ from most competitors in that we are one fixed fee – we don’t pass on card processing fees/add ons - this is all covered in the above pricing structure.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Ireland, United Kingdom

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Profiles
- Attendee Segmentation
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- Calendar Management
- Commenting/Notes
- Confirmations/Reminders
- Credit Card Processing
- Cross Selling Functionality
- Customer Data Management
- Customizable Branding
- Customizable Fields
- Customizable Forms

## Integrations (2 total)

- Access CRM
- Access Collins

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Ticketing Systems](https://www.getapp.sg/directory/86/ticketing/software)

## Related Categories

- [Ticketing Systems](https://www.getapp.sg/directory/86/ticketing/software)
- [Event Check-In Software](https://www.getapp.sg/directory/1135/event-check-in/software)
- [Online Booking Software](https://www.getapp.sg/directory/83/reservation-online-booking/software)
- [Registration Software](https://www.getapp.sg/directory/82/registration/software)
- [Conference Software](https://www.getapp.sg/directory/957/conference/software)

## Alternatives

1. [Eventbrite](https://www.getapp.sg/software/91490/eventbrite) — 4.6/5 (5753 reviews)
2. [Beyonk](https://www.getapp.sg/software/2063767/beyonk) — 4.9/5 (167 reviews)
3. [TicketSource](https://www.getapp.sg/software/104919/ticketsource) — 4.8/5 (535 reviews)
4. [Fienta](https://www.getapp.sg/software/114100/fienta) — 4.8/5 (167 reviews)
5. [Purplepass](https://www.getapp.sg/software/106187/purplepass) — 4.9/5 (302 reviews)

## Reviews

### "More than just a ticket platform" — 5.0/5

> **Clayton** | *8 May 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I've been using tonic for over ten years. What makes them stand out is that, more than just a mechanism for processing sales, they are an entertainment hub for people seeking recommendations of things to do. I know from early experiments that the site's own marketing efforts lead to extra sales.
> 
> **Cons**: The layers of admin pages can be a bit daunting: it's fine once you get to know where everything is but at first glance it can be confusing.
> 
> Effective for promoting events as well as selling tickets, and support is always responsive and helpful.

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### "Best ticketing tool in the market" — 5.0/5

> **Emmanuel** | *7 June 2025* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: I found it the best ticketing system in the market, with a very useful discovery platform to drive indirect traffic, and an amazing customer support team
> 
> **Cons**: - Cant set a waiting list for a specific category of ticket
- no ticket reselling features for the guests
> 
> Excellent, the customer support team is amazing and always trying to find solutions when needed. Their discovery platform is very good and bring a handful of indirect sales.

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### "Useful platform but can have slight improvements" — 4.0/5

> **Anastasia** | *15 May 2025* | Leisure, Travel & Tourism | Recommendation rating: 6.0/10
> 
> **Pros**: It has more functions and features to use unlike other scheduling platforms.
Features like waitlist, setting a time/date for tickets to release, reserving tickets function and review function
The ticket widget looks great on our website too
> 
> **Cons**: Not all features and functions are used to its maximum i.e. it would be great to automatically notify the first person on the waitlist once a spot becomes free (rather than the administrator email each individual person until someone buys a ticket).
Be able to cancel a booking and hold funds to be able to reschedule a customer once a date becomes available (rather than cancelling to refund and hope the customer books again).
Not able to add multiple venues under one events page.
> 
> After taking a while to understand the format, it is simple to follow but requires slightly more improvements to ease the administration.

I'm not sure if tonic ticketing is great for a non-hospitality and non-f\&b organisation as with our organisation, it's not a simple book a table and time.
We require lots of 'select' options to get to the route of what the customer needs i.e. location/venue \> date \> cat breed \> 'women's only class' \> time 
The system isn't set up for an easy journey for it to be clear to the customer.

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### "A great ticketing platform and team" — 4.0/5

> **Sam** | *13 May 2025* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: Intuitive, simple platform, friendly account managers
> 
> **Cons**: A little outdated compared to some competition especially on the front end customer side.
> 
> Overall we enjoy using Tonic and working with the team.

-----

### "Live Shanty Singing in London" — 4.0/5

> **George** | *15 May 2025* | Music | Recommendation rating: 8.0/10
> 
> **Pros**: It's relatively easy for me to enter events and paste links to videos on YouTube. And even more importantly, your sales staff are helpful and easy to understand
> 
> **Cons**: I cannot get you to do a promotion for Shanty Singing in London. Would be customers can't do a search for Shanty Singing
> 
> Helpful staff, \[sensitive content hidden\]  gave several suggestions over the years to increase our ticket sales, but still poor sales results through you. This contrasts with us often 'selling out'well in advance, through other mediums, such as the venues own website

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## Links

- [View on GetApp](https://www.getapp.sg/software/2080889/tonic-ticketing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/website-ecommerce-software/a/tonic-ticketing/> |
| en-AE | <https://www.getapp.ae/software/2080889/tonic-ticketing> |
| en-AU | <https://www.getapp.com.au/software/2080889/tonic-ticketing> |
| en-CA | <https://www.getapp.ca/software/2080889/tonic-ticketing> |
| en-GB | <https://www.getapp.co.uk/software/2080889/tonic-ticketing> |
| en-IE | <https://www.getapp.ie/software/2080889/tonic-ticketing> |
| en-NZ | <https://www.getapp.co.nz/software/2080889/tonic-ticketing> |
| en-SG | <https://www.getapp.sg/software/2080889/tonic-ticketing> |
| en-ZA | <https://www.getapp.za.com/software/2080889/tonic-ticketing> |

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