--- description: If you're in a hunt for the best solution for your business, learn what Nivo has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Nivo Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Tour Operator Software](/directory/84/tour-operator/software) > [Nivo](/software/2081573/nivo) # Nivo Canonical: https://www.getapp.sg/software/2081573/nivo Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2081573/nivo?page=2) > Nivo is a cloud-based tour operator software designed specifically for multi-day tour operators. The system integrates all essential business functions into a single unified platform, eliminating the need for multiple applications and spreadsheets. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Softrip - **Founded**: 2002 ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: No fixed fees. No seat-based pricing. Just easy and simple percentage of bookings. - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activities Booking - Booking Management - Central Reservation System - Client Management - Customizable Branding - Document Management - Invoice Management - Itinerary Creation - Multi-Day Booking - Payment Processing - Pricing Management - Quotes/Estimates - Reservations Management ## Support Options - Email/Help Desk - FAQs/Forum ## Category - [Tour Operator Software](https://www.getapp.sg/directory/84/tour-operator/software) ## Alternatives 1. [Bókun](https://www.getapp.sg/software/118115/bokun) — 4.7/5 (467 reviews) 2. [WeTravel](https://www.getapp.sg/software/174595/wetravel) — 4.8/5 (527 reviews) 3. [Intelitour](https://www.getapp.sg/software/2078281/intelitour) — 5.0/5 (41 reviews) 4. [Peek Pro](https://www.getapp.sg/software/101385/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 5. [Rezdy](https://www.getapp.sg/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) ## Reviews ### "Ideal system and great customer service" — 5.0/5 > **Mariellen** | *1 May 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I started working with Nivo about a year ago after a colleague recommended it. From the very beginning, I have received outstanding customer service. I have to mention \[sensitive content hidden\] as she is consistently dedicated, helpful, responsive, and thoughtful. So customer service is number one. But there are many other things I like about Nivo from ease of use to template designs. Nivo was designed for smaller tour operators like me. The set up time was swift -- largely because \[sensitive content hidden\] and her team mates held my hand throughout -- and I have honestly enjoyed interacting with the platform. It has so much functionality that helps me sell tours, as well as organize itineraries and bookings, take payments, and more. Plus, they are constantly fine-tuning it and adding new features. > > **Cons**: Nivo is still quite new so they are adding a few features that I will be looking forward to. But overall I am satisfied. > > My experience with Nivo has been great. I had never used an itinerary / booking / payment system like Nivo before, so everything was new to me. But the incredible customer service team took a lot of time and trouble to ensure I had everything set up properly. When I started using Nivo for a group tour the first time, I felt confident. I can't give a higher compliment that this\! ----- ### "General Manager" — 5.0/5 > **Tracey** | *7 May 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: What I like most about the system is its ease of use, flexibility, and intuitive design. The platform is straightforward to navigate, which has made onboarding the system and training new employees both quick and efficient. The system feels very user-friendly, even for first-time users, and allows staff to become comfortable with it in a short amount of time. We have also appreciated the ability to take online bookings and payment processing, which has added convenience for both our team and our customers. In addition, the responsiveness of the support team has been a major strength. Any challenges or questions that arise are addressed promptly and professionally, making the overall experience very positive. From a value perspective, the system offers a tremendous amount of functionality for the cost, making it a very strong investment for our organization. > > **Cons**: Being a newer system, one challenge has been that it is still evolving, and there are a few features and enhancements we are still waiting to see completed, particularly around the automation of messaging, which we are eagerly anticipating. That said, the development team has generally met the timelines they communicated, and we have appreciated being part of the beta process and having the opportunity to provide real-time feedback that is genuinely taken into consideration. The inventory management functionality is not quite as robust as our previous system, which required some adjustment for our team. However, after becoming accustomed to the workflow, we have found it to be more than sufficient for our operational needs. > > My overall experience with the system has been very positive. Throughout the process, we have appreciated the openness of the development and support teams to suggestions, feedback, and shared learnings as the system continues to evolve. It has been encouraging to work with a team that is responsive and willing to adapt based on user experience. ----- ### "Fantastic straightforward platform, ideal for groups and scheduled departures." — 4.0/5 > **Curtis** | *12 May 2026* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: I love the clean format and layout. Its simple flow makes it incredibly user friendly. The layout is honestly our favorite feature. The integration of payments with our Stripe account is also incredibly convenient. > > **Cons**: There aren't currently APIs to hotels. Means I have to enter all hotels manually. Additionally, the way that charges come across in strips is somewhat of an issue. The fees are tricky to line up when we reconcile our accounts each month. > > To date we've only used Nivo on occasion when we organize group trips. We also use it to advertise trips on our website as the presentation is really well-formatted for sample itineraries. ----- ### "A Year of Nivo" — 5.0/5 > **nancy** | *30 April 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I love the presentation of the itinerary for my clients. The separation between day and services is helpful and intuitive. I am also appreciative that I can use my branding colors. That really makes a huge difference and increases the continuity. > > **Cons**: Not being able to see when itineraries have been opened / viewed. I wrote a lengthy and detailed rationale and sent to \[sensitive content hidden\] a while back, but I can't find it in my email right now. I covered the importance of this in terms of sales. I used to have this in Travefy and it really increased my sales. One reason is that I could see when potential clients viewed their trips. The general pattern was that if they viewed them once in several days, they would not buy. At that point I'd know to archive it to remove the risk of it being sent to another company etc. However, if they viewed it immediately after sending, I could tell they were very interested and it usually ended in a purchase. If they viewed it immediately but then waited a few more days - I could see that they were still interested, and I could send a well timed email that pushed them a little toward purchase. Now, I feel blind. I can't determine the best ways to support a potential sale because I'm not able to see how the person is behaving with the link. The details I sent to \[sensitive content hidden\] cover a lot more detail. I wish I could find it, but I can't - likely \[sensitive content hidden\] can. This is a feature that if a tour operator has never had it, they don't understand how effective it is. But colleagues who have had this option in Travefy have a really difficult time without it. It truly does increase sales. It's one of those things that if you've ever had it- it's really difficult to be without it. I feel blind. I'm looking forward to the implementation of this important feature. > > Wonderful. Nivo is responsive and supportive. They do thorough work. When bugs come up, they do whatever possible to track them down. I'm looking forward to Nivo becoming the single tool I use. ----- ### "Smart, comprehensive booking platform" — 5.0/5 > **Megan** | *30 April 2026* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Although Nivo is a younger platform, it is already robust and growing strongly. Customer service is wonderful and they feel like partners who support your goals. > > **Cons**: New rollouts are exciting and sometimes take some time to work out all the kinks. The company is continually improving and it is a stepwise approach so you need to have vision for the full suite of features that will be available in the future while figuring out how to best work with what is currently available. > > Nivo employs smart ways to automate the repetitive manual tasks in the travel industry so that we can focus on improving the passenger experience, from booking to travelling. I appreciate their help in improving my business. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2081573/nivo?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2081573/nivo) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data