---
description: If you're in a hunt for the best solution for your business, learn what Helpion has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helpion Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Helpion](/software/2081595/helpion)

# Helpion

Canonical: https://www.getapp.sg/software/2081595/helpion

> Helpion is a service management software designed to optimize IT operations through workflow automation and resource management. It features four integrated modules: Ticket Management for issue tracking, Asset Management for inventory, Change Management for IT modifications, and Knowledge Base for information sharing. Helpion integrates with existing tools and offers customizable workflows to meet specific organizational needs.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Helpion

Streamlines IT operations by centralizing service management, asset tracking, and ticket handling in a single, easy-to-use platform&#10;Boosts team productivity with powerful automation tools that handle routine tasks, allowing IT staff to focus on critical projects&#10;Enhances visibility and control over your IT infrastructure with comprehensive reporting, analytics, and customizable dashboards&#10;Reduces operational costs and minimizes downtime through efficient change management, rapid problem resolution, and proactive asset management&#10;Improves collaboration and knowledge sharing with an integrated knowledge base and seamless integration with existing tools and APIs

## About the vendor

- **Company**: LeSoft
- **Founded**: 2020

## Commercial Context

- **Starting Price**: £15.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Availability Management
- Capacity Management
- Change Management
- Chat/Messaging
- Configuration Management
- Contract/License Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [ITSM Tools](https://www.getapp.sg/directory/292/it-service-management-itsm/software)

## Alternatives

1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (685 reviews)
2. [Proactivanet](https://www.getapp.sg/software/2063855/proactivanet) — 4.8/5 (52 reviews)
3. [ManageEngine Endpoint Central](https://www.getapp.sg/software/103857/manageengine-desktop-central) — 4.6/5 (1489 reviews)
4. [ServiceNow](https://www.getapp.sg/software/9156/servicenow) — 4.5/5 (344 reviews)
5. [TeamDynamix](https://www.getapp.sg/software/2059330/teamdynamix-itsm-ppm) — 4.4/5 (150 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2081595/helpion)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpion/> |
| en-AE | <https://www.getapp.ae/software/2081595/helpion> |
| en-AU | <https://www.getapp.com.au/software/2081595/helpion> |
| en-CA | <https://www.getapp.ca/software/2081595/helpion> |
| en-GB | <https://www.getapp.co.uk/software/2081595/helpion> |
| en-IE | <https://www.getapp.ie/software/2081595/helpion> |
| en-NZ | <https://www.getapp.co.nz/software/2081595/helpion> |
| en-SG | <https://www.getapp.sg/software/2081595/helpion> |
| en-ZA | <https://www.getapp.za.com/software/2081595/helpion> |

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