--- description: If you're in a hunt for the best solution for your business, learn what Ludus has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ludus Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/86/ticketing/software) > [Ludus](/software/2081973/ludus) # Ludus Canonical: https://www.getapp.sg/software/2081973/ludus Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/2081973/ludus?page=2) > Ludus provides an all-in-one event ticketing platform for organizations of all sizes. The system offers comprehensive tools for online and in-person ticket sales, marketing, fundraising, and class registrations with features like custom seating charts, patron management, and real-time reporting. It is designed for various organizations including schools, theaters, and performance venues. Ludus delivers a mobile-optimized, patron-centered experience with dedicated customer support. > > Verdict: Rated **4.9/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ludus Benefits of Using Ludus Ludus is built for schools, community theatres, dance studios, music ensembles, and performing arts centers that want professional ticketing without the complexity or cost of generic event platforms. Simplified Ticketing Create branded, professional ticketing pages that feel like an extension of your organization. Offer reserved seating with custom maps or general admission events. Use variable pricing to balance affordability and revenue. Patrons enjoy a modern, mobile-optimized buying experience, while your team avoids clunky workarounds. Box Office Tools Process cash, check, or card transactions quickly at the door. Online and walk-up sales live in the same system, so you always have a single, accurate view of attendance and revenue. The intuitive interface keeps training simple for volunteers or new staff. Marketing That Works Design and send email campaigns directly from Ludus. Target audiences using sales and attendance history, schedule reminders and thank-yous in advance, and connect with patrons more effectively. Because your ticketing and marketing data are in one place, every message is smarter and more impactful. Fundraising Built In Raise more with one-time or recurring donations, donor levels, goal tracking, and custom receipts. Patrons can contribute while buying tickets, eliminating the need for separate platforms. Fundraising becomes easier, and easier often means more giving. Collections and Payments Beyond Tickets Handle membership dues, class registrations, trip fees, program ads, or rentals through custom payment forms. The drag-and-drop builder collects both funds and information, keeping everything organized in one system. Season Passes and Classes Encourage repeat attendance with season or flex passes. Manage registrations and payments for classes or workshops without extra tools. Patrons and administrators enjoy a seamless experience. Volunteer Management Coordinate ushers, concessions, or student helpers with ease. Volunteers sign up online, shifts are tracked automatically, and reports are ready when you need them. This eliminates spreadsheets and ensures every role is covered. Retail and Concessions Boost revenue by selling merchandise and concessions with built-in retail tools. Track inventory, log transactions, and record tips, all in the same system as tickets and donations. Reporting That Matters Access real-time dashboards and customizable reports to track ticket sales, donations, volunteer hours, and more. Provide administrators, boards, or boosters with clear insights that support better planning and smarter decisions. Mobile-Optimized for Patrons and Staff Patrons buy, store, and present tickets on their phones, while staff can scan tickets and process sales with ease. Mobile-first design makes every interaction smooth. Support That Is Always There Ludus provides live human support seven days a week by chat, phone, or video. Most issues are resolved in under three minutes. There is always someone available when you need help, including nights and weekends, which keeps your events running smoothly. Conclusion Ludus is more than ticketing. It is a complete platform for ticket sales, marketing, fundraising, registrations, volunteers, retail, and reporting. With everything in one place and real people ready to help, Ludus saves time, increases revenue, and strengthens community connections so you can focus on what matters most: creating meaningful experiences through the arts. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 48 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ludus - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Ludus is 100% free to your program when you pass fees onto patrons. There are no setup fees, hidden costs, annual costs, fees to send your funds, etc. Here is a breakdown of our fees: Tickets 5% + $0.75/ticket Collections 5% + $0.75/item Add-Ons 5% + $0.75/Add-On Passes 5% + $0.75/Pass Donations 3.5% + $0.50/donation Fundraiser Fees 0% Micro Fees (for items $3 or less — overrides regular fees) $0.50/item (tickets, Collections, Add-Ons, Passes, and donations) Cash Sales $0 Comp \& $0 Tickets $0 Marketing +$0.05/ticket Funds Payout (paper check or direct deposit) $0 Stop Checks or Check Re-Issues $0 Customer Support $0 Seating Chart Changes $0 Micro Fees Explained: You may have not seen Micro Fees with other services before — this is our answer to lower priced items such as children tickets, order add-ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Attendance Management - Barcode/Ticket Scanning - Billing & Invoicing - Confirmations/Reminders - Customer Data Management - Customizable Branding - Customizable Forms - Customizable Reports - Data Import/Export - Discount Management - Drag & Drop - Email Marketing - Employee Management - Event Calendar - Event Management - Kiosk Ticketing - Mobile Access - Mobile Ticketing - Multi-Event ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Ticketing Systems](https://www.getapp.sg/directory/86/ticketing/software) ## Alternatives 1. 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[Ticket Tailor](https://www.getapp.sg/software/111155/ticket-tailor) — 4.9/5 (595 reviews) ## Reviews ### "SO glad to land on Ludus after switching ticketing companies 6+ times" — 5.0/5 > **Karin** | *9 September 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The depth of knowledge by the customer support staff, the features available on the platform and the intuitive, easy to use interface make Ludus the winner out of all the ticketing companies I've tried. > > **Cons**: It was a challenge figuring out the best device/view for our volunteers to use at check in, but once we got the hang of the check in app, it was a breeze. Major improved experience for volunteers and audience members. > > From the first call I had to learn more about Ludus I knew it would be a good fit. They immediately spotted the major issues we were experiencing with our former ticketing platform and helped us resolve them when we switched. Our ever-expanding season has so many multi-faceted and complex needs and Ludus was the only one that could meet them well and within our budget. ----- ### "Ludus=Love" — 5.0/5 > **Megan** | *11 September 2025* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: Ludus is so easy use and the customer service is 10+ stars\!\! I love being able to set up fees for productions, products, events and classes. And I LOVE the invoicing feature. > > **Cons**: I wish I could use Ludus to inventory more elements in my theater - like costuming and props/set and I wish the world didn’t have credit card fees. > > It was so easy to switch and set up. My parent users and patrons all love how easy it is to use and I love that it eases their stress and that if/when I need anything, a Ludus rep is always there to help. ----- ### "Ludus: The Great and Helpful" — 5.0/5 > **John** | *11 September 2025* | Writing & Editing | Recommendation rating: 8.0/10 > > **Pros**: The prompt and helpful staff...they have saved me so many times\! Just so customer centered. I have never had to wait longer than 24 hours for an answer to my question. That is so wonderful. > > **Cons**: Sometimes I think it is a little difficult to figure out exactly where the features are located. Updating the splash page is always confusing to me. And I am not sure what all of icons stand for > > Outstanding and so helpful. The tutorial videos are very useful. I think I like the "chat" feature the best because it is so easy to get an answer to your question in "real time." ----- ### "Customer service is outstanding" — 5.0/5 > **Kate** | *4 August 2021* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: The user interface is clear and relatively intuitive for such a complex system, as long as you are willing to read the various help documents. The most important "feature" of the system, though, is the responsiveness of the customer support team. We have almost never requested a customization that wasn't executed quickly, or posted a question that wasn't answered almost immediately. The only time we requested a change that turned out to be a programming challenge, the team did what we needed "behind the scenes" without any problem. We have used AnywhereSeat extensively during the pandemic, and support for the inevitable issues that arise during streaming was always available when we needed it. Our patrons, most of whom are not "digital natives," have adapted to the patron interface without a lot of issues. Basically, it just works\! We have not had a lot of experience yet with in-person, reserved-seat shows (thanks, COVID\!), but our tests so far indicate that will work as well as the rest of the system. > > **Cons**: \*Patron\* support in AnywhereSeat needs a bit of work. We plan to ask for an FAQ document for AnywhereSeat patrons/viewers, who call us about technical issues that neither we nor Ludus have any control over. If our experience so far is any indication, our suggestions will be welcomed and acted on quickly. The Ludus reports took a bit of getting used to, but our bookkeeper has figured out how to find the information we need. > > This was our first experience with an online ticketing system. Previously we had handled ticketing through a cumbersome adaptation of our music school registration system that generated an email when then had to be copied into a database. Ludus has reduced our office workload significantly. It has been a pleasure to work with \[SENSITIVE CONTENT\] and the rest of the team. We hope to work with them for a long time to come. ----- ### "Ludus is the way to go for school/community performing arts centers." — 5.0/5 > **John** | *2 August 2021* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: I like that its easy to set up and get started. There is a minimal amount of paperwork that needs to be done. The best part is its easy for your audience/the general public to use. With other companies at a previous theatre I worked for. I remember that transition to online ticketing encountering a ton of problems with the audience not understanding how to use the system and making mistakes. So I was preparing myself for a similar experience when I decided to make the transition to Ludus at my current job. I was pleasantly surprised that I had no complaints, or issues with audience members using the Ludus Platform. I also love the customizable splash page. All around it was a great experience and very low stress. > > **Cons**: This is by no means a deal breaker for me. The reporting features are a little clunky and while they do offer a lot of customization there are still a few reports that don't exist. I had to print multiple reports to meet record keeps requirements. > > We solved to big issues for my events. The first is that we are easily providing the option to use a credit card and purchase tickets online ahead of time via Ludus. This reduces wait times on the day of the performance and provides options for our audience to purchase with methods other than cash. The second problem we solved is that by using ludus, and a bocca systems printer we are no longer having to throw away unused tickets that were printed specifically for the show. We print exactly what we need and use their generic ticket stock. This is better for the environment and our budget. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.sg/software/2081973/ludus?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2081973/ludus) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data