---
description: If you're in a hunt for the best solution for your business, learn what MonoChat has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: MonoChat Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [MonoChat](/software/2082242/monochat)

# MonoChat

Canonical: https://www.getapp.sg/software/2082242/monochat

> MonoChat is an AI-powered platform that unifies multiple communication channels including WhatsApp, Instagram, Facebook, Telegram, and WebChat into a single dashboard. The system enables businesses to automate customer interactions through customizable AI assistants while maintaining data security. Users can integrate existing systems and analyze customer engagement across all channels without sharing account passwords.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of MonoChat

Users can manage WhatsApp, Instagram, Facebook, Telegram, and other platforms from a single, intuitive dashboard. This eliminates app overload and ensures no customer message is ever missed.
MonoChat empowers businesses to instantly create a personalized AI bot. The bot is trained on the organization’s data, brand tone, and workflows, and can integrate with any AI model, including OpenAI, Gemini, open-source systems, or custom-built solutions, offering fully tailored automation.
The platform integrates smoothly with CRM, ERP, accounting, ticketing, and other vital business tools. This allows both human agents and AI bots to access, update, and sync data in real time.
Businesses can connect communication accounts to MonoChat securely. Instead of password sharing, team members log in with their own credentials, ensuring platforms like WhatsApp and Instagram remain protected.
Custom dashboards and interfaces can be built for different teams or use cases. Agents can access a unified view that consolidates all the data and tools they need, removing the need to switch between platforms.
MonoChat facilitates the design of powerful customer journeys using both rule-based and AI-driven flows. Businesses can automate processes like sales, support, reservations, and notifications across all channels.
The platform enables seamless collaboration between AI bots and human agents. Conversations can be handed off between AI and live agents based on customer intent, topic, or specific needs.
Businesses can send personalized mass messages and announcements across channels with just a few clicks. This feature is ideal for promotions, updates, or event reminders.
MonoChat provides comprehensive analytics to track conversations, sales, response times, and agent performance. Businesses can use these insights to make data-driven decisions and foster growth.
The platform allows users to launch their own branded AI bot within minutes, requiring no coding or specialized technical knowledge.
MonoChat ensures enterprise-grade security and compliance. Businesses have full control over data and communication channels, ensuring peace of mind.
Teams can be onboarded quickly, with options to set permissions and assign roles easily. The platform’s simplicity ensures smooth adoption, regardless of technical expertise.

## About the vendor

- **Company**: Bordo Bilişim Ticaret

## Commercial Context

- **Starting Price**: US$120.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: MonoChat uses a flexible, prepaid balance management system that ensures you only pay for what you actually use. Here’s how it works:

- Balance Management:
You top up your MonoChat balance in advance, and all service fees are deducted from this balance as you use the platform. If you reduce usage or cancel a subscription before the end of a billing period, any unused portion is automatically refunded to your balance, so you never pay for unused time.

- Subscription Plans:
Choose monthly or annual subscription plans for users or features. If you add or remove users mid-period, the charges or refunds are calculated exactly for the days used—your balance is always up to date.

- Support Plans:
Premium support can be added on a monthly or annual basis, also deducted directly from your balance.

- Packages:
For consumable services like outbound message quotas or custom development (man-day) packages, you can purchase bundles in advance at discounted rates for greater savings.

- AI Token Usage:
MonoChat allows you to use your own LLM providers (OpenAI, Azure, Google Gemini, etc.) with no extra fees. If you prefer to use MonoChat’s built-in AI models, usage is charged per token/interaction, and fees are transparently deducted from your balance according to the model and usage type.

No hidden fees, no surprises—just transparent, pay-as-you-go pricing that scales with your business needs.

If you have unique needs or high-volume requirements, please contact our sales team for custom pricing and enterprise packages.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Batch Communications
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Inbox Management
- Interaction Tracking
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalization
- Reporting & Statistics
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations
- Workflow Management

## Integrations (4 total)

- Facebook Business Suite
- Instagram
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.getapp.sg/directory/1139/customer-communications-management/software)

## Alternatives

1. [WhatsApp](https://www.getapp.sg/software/2035411/whatsapp) — 4.7/5 (16349 reviews)
2. [Viber](https://www.getapp.sg/software/2049588/viber) — 4.4/5 (4059 reviews)
3. [Telegram](https://www.getapp.sg/software/114023/telegram) — 4.7/5 (6413 reviews)
4. [Text Request](https://www.getapp.sg/software/2051851/text-request) — 4.6/5 (1193 reviews)
5. [Sociocs](https://www.getapp.sg/software/2063200/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2082242/monochat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/monochat/> |
| en-AE | <https://www.getapp.ae/software/2082242/monochat> |
| en-AU | <https://www.getapp.com.au/software/2082242/monochat> |
| en-CA | <https://www.getapp.ca/software/2082242/monochat> |
| en-GB | <https://www.getapp.co.uk/software/2082242/monochat> |
| en-IE | <https://www.getapp.ie/software/2082242/monochat> |
| en-NZ | <https://www.getapp.co.nz/software/2082242/monochat> |
| en-SG | <https://www.getapp.sg/software/2082242/monochat> |
| en-ZA | <https://www.getapp.za.com/software/2082242/monochat> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"MonoChat","description":"MonoChat is an AI-powered customer journey platform that unifies multiple communication channels into a single interface. The system integrates WhatsApp Business, Instagram, Facebook Business API, Telegram, and WebChat, allowing businesses to manage all customer interactions from one centralized dashboard. Organizations can connect these channels securely without sharing account passwords, streamlining communication processes across various touchpoints.\n\nThe platform features AI-powered chatbots that enable businesses to provide automated customer service continuously. These chatbots can be customized to match a company's communication style and are designed to work alongside human agents to handle sales, support, and reservation processes. MonoChat includes robust analytics capabilities that provide insights into customer behavior and business performance, helping organizations better understand and reach their target audience. The system also maintains strong data security protocols to protect both business and customer information.\n\nMonoChat offers industry-specific solutions for various sectors including e-commerce, healthcare, restaurants, retail, education, and call centers. For e-commerce businesses, the platform automates order management and customer support across all channels. Healthcare organizations can manage patient communications, appointment scheduling, and information processes securely and efficiently. Restaurants can handle reservations, delivery orders, and customer requests from all messaging channels on a single screen, while retail businesses can manage inventory, campaigns, and customer inquiries in real time.\n\nThe platform integrates with existing business systems to maximize data utilization and operational efficiency. Setup is designed to be straightforward, with businesses able to open an account, connect channels, and define AI behavior in approximately ten minutes. MonoChat is fully customizable to accommodate the unique requirements of different businesses, making it adaptable for organizations of all sizes. A mobile application is also available, allowing businesses to manage their customer communications on the go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b352013b-8dd0-475b-b056-4b996f30beec.png","url":"https://www.getapp.sg/software/2082242/monochat","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2082242/monochat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"offers":{"price":"120","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Linux on premise, Android, Platform ios"},{"@type":"BreadcrumbList","@id":"https://www.getapp.sg/software/2082242/monochat#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/1139/customer-communications-management/software","@type":"ListItem"},{"name":"MonoChat","position":3,"item":"/software/2082242/monochat","@type":"ListItem"}]}]}
</script>