---
description: If you're in a hunt for the best solution for your business, learn what OXARI ServiceDesk has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OXARI ServiceDesk Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [OXARI ServiceDesk](/software/2082923/oxari-servicedesk)

# OXARI ServiceDesk

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> OXARI ServiceDesk is an IT service management (ITSM) and ticketing system designed to streamline support operations, improve service quality, and ensure compliance with SLAs.
> 
> Verdict: Rated **4.8/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of OXARI ServiceDesk

• Enhances IT team productivity through automation and structured workflows.
• Reduces resolution time and improves SLA compliance.
• Enhances transparency and user satisfaction with self-service capabilities.
• Provides actionable insights through trend analysis and service reports.
• Scales easily with organizational growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 10 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Infonet Projekt

## Commercial Context

- **Starting Price**: €100.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English, Polish
- **Available Countries**: Poland

## Features

- API
- Alerts/Notifications
- CMDB
- Change Management
- Configuration Management
- Customer Support
- Customizable Templates
- Email Templates
- IT Asset Management
- Incident Management
- Inventory Management
- Knowledge Base Management
- Mobile Access
- Problem Management
- Real-Time Notifications
- Real-Time Reporting
- Remote Access/Control
- Self Service Portal
- Service Catalog
- Service Level Agreement (SLA) Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Service Desk Software](https://www.getapp.sg/directory/1249/service-desk/software)

## Alternatives

1. [Freshservice](https://www.getapp.sg/software/91351/freshservice) — 4.5/5 (695 reviews)
2. [JIRA Service Management](https://www.getapp.sg/software/91811/jira-service-management) — 4.5/5 (768 reviews)
3. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1780 reviews)
4. [Desk Manager](https://www.getapp.sg/software/2066040/desk-manager) — 4.8/5 (106 reviews)
5. [Milvus](https://www.getapp.sg/software/132287/milvus) — 4.8/5 (298 reviews)

## Reviews

### "OXARI w EP" — 5.0/5

> **Paweł** | *4 November 2025* | Environmental Services | Recommendation rating: 8.0/10
> 
> **Pros**: I like the interface and its intuitiveness. The system itself makes it easy to track requests, assign tasks, and monitor problems. The configuration options are a bit convoluted, but that's understandable given the system. The workflows are brilliant if you customize them. The entire system offers a multitude of options, which can be a bit confusing at first. OXARI is the perfect tool for effectively managing IT support and service requests.
> 
> **Cons**: There are many configuration options, which can cause problems upon initial use and initial interaction with the system.

The report builder frequently needs to be refreshed because it doesn't always work correctly.
> 
> The overall experience is pleasant. Implementation is included in the price, which is a big plus, but it could use a little more time. When compared to other systems, this one seems to be the best in its class.

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### "Director IT" — 5.0/5

> **Tomasz** | *7 November 2025* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Having all the information in one place allows for effective problem management. Tickets are categorized and assigned to employees.
> 
> **Cons**: You can't change the suffix if the report is an incident but should be a service. This presents a problem when visually assessing urgent failures.

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### "A good ITSM tool at a competitive price" — 4.0/5

> **Kamil** | *24 March 2026* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most about the OXARI ServiceDesk is its simple and intuitive user interface, which makes ticket management a breeze. I also appreciate the wide range of automation features that help streamline repetitive tasks.
> 
> **Cons**: Configuring the tool takes a long time. More flexible configuration options would be useful. The mobile app needs some refinement (though this isn't just an Oxari issue).
> 
> It’s a solid IT service management tool developed and regularly updated by a Polish team. At this price point, it is hard to find a better alternative.

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### "One tool, many possibilities" — 5.0/5

> **Marcin** | *5 June 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: All the options you need for your everyday work in one place
> 
> **Cons**: I don't see anything for now... everything works correctly

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### "My opinion" — 5.0/5

> **Tomasz** | *6 June 2024* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Intuitive to use, intuitive to configure, low cost of use compared to other products of this type
> 
> **Cons**: For now, I have not noticed any disadvantages of using OXARI ServiceDesk

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## Links

- [View on GetApp](https://www.getapp.sg/software/2082923/oxari-servicedesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/oxari-servicedesk/> |
| en-AE | <https://www.getapp.ae/software/2082923/oxari-servicedesk> |
| en-AU | <https://www.getapp.com.au/software/2082923/oxari-servicedesk> |
| en-CA | <https://www.getapp.ca/software/2082923/oxari-servicedesk> |
| en-GB | <https://www.getapp.co.uk/software/2082923/oxari-servicedesk> |
| en-IE | <https://www.getapp.ie/software/2082923/oxari-servicedesk> |
| en-NZ | <https://www.getapp.co.nz/software/2082923/oxari-servicedesk> |
| en-SG | <https://www.getapp.sg/software/2082923/oxari-servicedesk> |
| en-ZA | <https://www.getapp.za.com/software/2082923/oxari-servicedesk> |

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