---
description: If you're in a hunt for the best solution for your business, learn what OnScript has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OnScript Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/3834/contact-center-quality-assurance/software) > [OnScript](/software/2082979/onscript)

# OnScript

Canonical: https://www.getapp.sg/software/2082979/onscript

> OnScript is an API-first, AI-native platform designed for today’s complex contact center tech stacks. Organizations can move beyond the limitations of legacy systems and gain a complete, data-driven view of every customer interaction. The architecture is built for security, scalability, and seamless integration, ensuring a future-proof solution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of OnScript

• Automate quality assurance reviews with an AI scoring engine to eliminate human bias and provide complete visibility into agent performance.
• Agent soft skills and emotional intelligence can be improved by analyzing conversational tone, sentiment, and empathy using an advanced vocalytics module.
• OnScript can be seamlessly integrated into an existing tech stack with robust integrations for leading CRMs (such as Salesforce), helpdesks, and CCaaS platforms.
• Sensitive customer data is protected and regulatory adherence is ensured through automated PII redaction and security features that meet HIPAA compliance standards.
• The entire organization can be empowered without penalty, as all flexible, usage-based plans include unlimited seats and full API access for custom workflows.
• New agent ramp time is drastically reduced by providing immediate, consistent, and actionable feedback from the very first call.
• The platform goes beyond simple QA scores to uncover actionable business intelligence, identifying customer friction points, compliance risks, and valuable product feedback.
• The platform’s value can be demonstrated with the client’s own data before commitment, through a free, no-obligation pilot program, ensuring confidence in the investment.

## About the vendor

- **Company**: OnScript

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: OnScript Pricing: Your Partnership for Rapid ROI

We believe buying enterprise AI software is often slow, risky, and confusing. Our goal is to be the exact opposite. Our pricing philosophy and onboarding process are designed to make your decision easy and to deliver measurable value faster than you thought possible.

A Better AI, A Better Partnership

Our philosophy starts with a better model. We don't use old-school speech-to-text and simple keyword alerts. Our platform is powered by a true Large Language Model (LLM) to deliver deep, actionable insights—not just keyword spotting.

Because our product is a true partner, our pricing is one, too.

Unlike rigid per-seat models that penalize you for growth, our usage-based pricing is a true partnership. This model is a direct reflection of our philosophy:

Your Whole Team is Included: All our plans include unlimited seats. We want you to empower every manager and agent to improve, fostering a culture of coaching without the fear of extra license fees.

You're in Control: You decide which calls to analyze—from new agents to specific campaigns—putting you in complete command of your budget and your strategy.

The OnScript "Speed to Value" Onboarding Program

This is our commitment to you. We don't just give you software; we deliver a white-glove onboarding experience designed to take you from kickoff to seeing tangible results in weeks, not months. This entire program is included with your plan at no extra cost.

The Free, No-Obligation Pilot
Before you commit, we prove our value. We will run a pilot program using your own call recordings so you can see the accuracy and insights OnScript delivers on your own data. The results are real, relevant, and give you the confidence you need to move forward.

Your Dedicated Account Manager
From day one, you are assigned a dedicated Account Manager who acts as your strategic partner. They are your single point of C-level contact, responsible for managing your entire onboarding journey and ensuring your long-term success.

We Do the Heavy Lifting
Our team works hand-in-hand with you to do the initial setup. We help build and calibrate your first set of custom scorecards based on your unique business goals, ensuring the platform is ready to deliver meaningful insights from the moment you go live.

Comprehensive Team Training
We provide full training for your entire team—from administrators to agents—to ensure high adoption rates and immediate value.

Our Commitment: No Fees, No Lock-In

No Long-Term Contracts.
We earn your business, not lock you into it. We start with an initial 6-month commitment to ensure you see massive value. After that, you're on a simple month-to-month plan. We earn your business every single month.

Zero Fees. Period.
Our pricing is transparent. We have no setup fees, no implementation fees, no storage fees, and no hidden fees.

All Future Updates Included.
We are constantly innovating. You get access to all new platform features and AI model updates without ever facing a surprise upsell.

Your success is our success. That's our commitment.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, India, Ireland, Mexico, New Zealand, Philippines, South Africa, United Kingdom, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Agent Interface
- Call Monitoring
- Call Recording
- Customer Experience Management
- Employee Coaching Tools
- Feedback Management
- Interaction Tracking
- KPI Monitoring
- Multiple Scoring Models
- Process/Workflow Automation
- Quality Management
- Reporting/Analytics
- Sentiment Analysis
- Third-Party Integrations

## Integrations (33 total)

- 8x8 Contact Center
- Aircall
- Amazon Connect
- Amazon S3
- Asana
- Avaya UCaaS
- BambooHR
- CallRail
- CallShaper
- CallTools
- Convoso
- Five9
- GENESYS
- Mailchimp
- Nice in Cloud

... and 18 more integrations

## Support Options

- Email/Help Desk
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Quality Assurance Software](https://www.getapp.sg/directory/3834/contact-center-quality-assurance/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2082979/onscript)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/onscript/> |
| en-AE | <https://www.getapp.ae/software/2082979/onscript> |
| en-AU | <https://www.getapp.com.au/software/2082979/onscript> |
| en-CA | <https://www.getapp.ca/software/2082979/onscript> |
| en-GB | <https://www.getapp.co.uk/software/2082979/onscript> |
| en-IE | <https://www.getapp.ie/software/2082979/onscript> |
| en-NZ | <https://www.getapp.co.nz/software/2082979/onscript> |
| en-SG | <https://www.getapp.sg/software/2082979/onscript> |
| en-ZA | <https://www.getapp.za.com/software/2082979/onscript> |

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