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description: If you're in a hunt for the best solution for your business, learn what Talkees has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Talkees Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Talkees](/software/2083087/talkees)

# Talkees

Canonical: https://www.getapp.sg/software/2083087/talkees

> Cloud-based AI chatbot and omnichannel inbox for SMBs, unifying web chat, email, WhatsApp, Instagram, and Facebook in one platform.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Talkees

\* Unifies messages from web chat, email, WhatsApp, Instagram, Facebook, SMS, and Telegram in a single inbox, eliminating context switching and giving agents a complete view of every customer conversation.
\* AI chatbot trained on a custom knowledge base and product catalog handles repetitive inquiries around the clock, reducing inbound message volume for support teams without requiring additional staffing.
\* Automatic escalation to a human agent when a query exceeds the chatbot's scope ensures no customer inquiry goes unresolved due to automation gaps.
\* Automated inquiry routing and team assignment directs conversations to the right agent or team based on inquiry type, reducing manual triage and improving first-response speed.
\* Editable knowledge base gives agents full control over chatbot responses, allowing support content to be updated without technical intervention.
\* Proactive outreach via web chat and SMS, including offers, discounts, and abandoned cart reminders, supports order conversion for e-commerce operators.
\* Automated reporting on conversations, agent performance, response times, and customer satisfaction, with real-time filtering by date, channel, and working hours, provides actionable operational visibility.
\* AI-generated reports on agent and team performance deliver an additional layer of performance insight beyond standard conversation metrics.
\* Shopify and WooCommerce integrations, an open API, webhooks, and support for custom LLM integrations connect the platform to existing e-commerce and business tooling.
\* Per-seat or conversation-based pricing with credit-based AI interaction costs included in subscription plans and no per-resolution fees delivers a predictable cost structure for budget-conscious SMBs.
\* Free plan covering up to 50 conversations per month allows teams to evaluate the platform with no upfront financial commitment.
\* GDPR controls support data privacy compliance obligations for businesses operating in regulated markets.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ShieldOne

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Talkees provides clear and transparent pricing plans with no hidden fees or commitments. The Free plan allows users to test basic features without cost, while the Standard and Premium plans scale based on conversation volume and user count. Pricing is flat rate and displayed in Euros (€).
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English, French, Hungarian, Slovak
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Activity Dashboard
- Automated Responses
- Automated Routing
- Autoresponders
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Contact Management
- Customer Support
- Customer Surveys
- Email Management
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Language Detection
- Lead Capture
- Lead Qualification
- Live Chat

## Integrations (3 total)

- Mozello
- Web4
- Webnode

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Alternatives

1. [Chatbase](https://www.getapp.sg/software/2069516/chatbase) — 4.3/5 (73 reviews)
2. [ChatGPT](https://www.getapp.sg/software/2070494/chatgpt) — 4.4/5 (402 reviews)
3. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Botsonic](https://www.getapp.sg/software/2071616/botsonic) — 4.8/5 (81 reviews)
5. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (207 reviews)

## Reviews

### "Good tool that actually helps" — 5.0/5

> **Tristan** | *25 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Talkees has been awesome so far. The chatbot answers super fast and actually understands what people ask, which honestly surprised us. We barely had to set anything up — just a few small tweaks and it worked right away. After a couple of weeks, we could see a big difference: customers are happier, conversations are smoother, and even the leads we get are better. It just makes life easier for everyone on our team.
> 
> **Cons**: The only downside is that the more advanced analytics are available only in the higher pricing plans. It’s not a dealbreaker, but it would be nice to have a bit more of that included in the lower tiers.
> 
> Overall, it’s been a really positive experience. Talkees took a lot of pressure off our team, especially with all the repetitive questions. The setup was quick, the AI is reliable, and the whole system feels simple and clean. It fits into our workflow without making things complicated. We’re sticking with it for sure.

## Links

- [View on GetApp](https://www.getapp.sg/software/2083087/talkees)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/talkees/> |
| en-AE | <https://www.getapp.ae/software/2083087/talkees> |
| en-AU | <https://www.getapp.com.au/software/2083087/talkees> |
| en-CA | <https://www.getapp.ca/software/2083087/talkees> |
| en-GB | <https://www.getapp.co.uk/software/2083087/talkees> |
| en-IE | <https://www.getapp.ie/software/2083087/talkees> |
| en-NZ | <https://www.getapp.co.nz/software/2083087/talkees> |
| en-SG | <https://www.getapp.sg/software/2083087/talkees> |
| en-ZA | <https://www.getapp.za.com/software/2083087/talkees> |

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