--- description: If you're in a hunt for the best solution for your business, learn what Ticketure has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ticketure Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/167/donation-management/software) > [Ticketure](/software/2083677/ticketure) # Ticketure Canonical: https://www.getapp.sg/software/2083677/ticketure Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2083677/ticketure?page=2) > A RESTful, API-first SaaS platform built on AWS for high-concurrency ticketing and membership management. Features a headless eCommerce engine and native iOS POS for real-time data synchronization across all guest touchpoints and hardware. > > Verdict: Rated **4.3/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ticketure API-first, headless flexibility: A RESTful JSON-based API that separates the backend commerce logic from the frontend design. You can build completely custom, high-speed checkout flows or kiosks without being limited by vendor templates, ensuring a 100% brand-consistent guest journey. Native iOS Mobility \& line-Busting: Full functionality on iOS devices (iPad/iPhone) via a dedicated app, not just a mobile-web wrapper. Decouples staff from stationary box offices. You can deploy roaming agents instantly during peak arrival times to handle sales, renewals, and scanning anywhere in the venue. Established enterprise grade Salesforce integration: A bi-directional Salesforce Connector built on the platform’s open APIs. Syncs ticketing, membership, donation data into Salesforce in real-time. This creates a single source of truth, enabling automated marketing triggers (e.g., sending a text when a VIP member scans in). AWS-backed reliability \& scalability: Cloud-native architecture hosted on Amazon Web Services (AWS) with multi-zone replication. High-concurrency support for viral event launches. Guarantees 99.95% uptime and automatic scaling to handle massive traffic spikes without manual server intervention or downtime. Real-time analytics \& BI integration: Native data visualization tools, but additional support for external BI tools through API or Snowflake. Eliminates dark data. Staff can utilize interactive visualizations and heatmaps dashboards to quickly gain insights into every aspect of your data. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ticketure ## Commercial Context - **Pricing model**: Other - **Pricing Details**: To provide the most flexibility for your organization’s specific needs, we offer two distinct pathways for procurement: Per Item/Ticket and Annual Subscription. The goal of this dual-model approach is to allow you to align your expenditure with your actual usage patterns, whether they are project-based or constant. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Activity Dashboard - Attendance Management - Barcode/Ticket Scanning - CRM - Confirmations/Reminders - Cross Selling Functionality - Customizable Branding - Customizable Forms - Customizable Reports - Discount Management - Donation Tracking - Donor Management - Dynamic Pricing - Event Management - Event Scheduling - For Nonprofits - GDPR Compliance - Kiosk Ticketing - Member Communication ## Integrations (13 total) - CartStack - Google Workspace - HubSpot CRM - Humanitru - Loqate - Microsoft Entra ID - Okta - SalesVu - Salesforce Platform - Salesvue - Smartwaiver - Stripe Payments - Stripe Terminal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Donation Management Software](https://www.getapp.sg/directory/167/donation-management/software) ## Related Categories - [Donation Management Software](https://www.getapp.sg/directory/167/donation-management/software) - [Membership Management Software](https://www.getapp.sg/directory/171/membership-management/software) - [Ticketing Systems](https://www.getapp.sg/directory/86/ticketing/software) - [Museum Software](https://www.getapp.sg/directory/913/museum/software) ## Alternatives 1. [Eventbrite](https://www.getapp.sg/software/91490/eventbrite) — 4.6/5 (5841 reviews) 2. [Fienta](https://www.getapp.sg/software/114100/fienta) — 4.8/5 (209 reviews) 3. [Purplepass](https://www.getapp.sg/software/106187/purplepass-ticketing) — 4.9/5 (304 reviews) 4. [Ticket Tailor](https://www.getapp.sg/software/111155/ticket-tailor) — 4.9/5 (597 reviews) 5. [TicketSource](https://www.getapp.sg/software/104919/ticketsource) — 4.8/5 (556 reviews) ## Reviews ### "An Incredible System with an Incredible Team" — 5.0/5 > **Caitlyn** | *20 March 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: A flexible and adaptable, top tier system with the most honest, engaging and available support teams I have ever worked with. > > **Cons**: This is something that is a pro in certain situations and a fairly light con in other situations- sometimes there are so many options and updates it is hard to keep up\! > > I have worked with over 7 ticketing point-of-sale systems over the last 18 years and have consistently been floored by the attentiveness and care given by the Ticketure customer success, support and implementation teams. Our up- time has been unmatched, fixes to bugs get addressed and rolled out in a very reasonable amount of time. And, again, the honesty with which the team approaches the product and the organization working with them is something I have never seen before and it really speaks to the integrity of the Ticketure Team and their belief in the product. ----- ### "Ticketure Sets the Bar" — 5.0/5 > **Steven** | *5 October 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: It's the most reliable of any ticketing system I've used (20 years ticketing experience) and that's what I appreciate most. I can count on it to work whether I'm in the office or not. > > **Cons**: There's not a lot to dislike. There are a couple of unique things about the way we handle membership that Ticketure does not yet address (mainly monthly payments on full-year membership) but they are about to support this feature. > > Ticketure has been the most consistent, the most logical, and the most customer-friendly ticketing system I've used to date (20 years of ticketing experience). It just works, and they are ready to help you make it work even better. ----- ### "United States Olympic & Paralympic Museum - Ticketure Review" — 3.0/5 > **Drew** | *21 May 2026* | Museums & Institutions | Recommendation rating: 6.0/10 > > **Pros**: Ticketure offers relative ease of use for completing ticketing transaction for general admission especially, both online and in-person. It also allows for many different configurations and settings for specified needs in creating and facilitating specialized purchases for events, promotions and programs. Customer Support in Ticketure is always readily available and assists swiftly whenever needs arise. The Database management within Ticketure is relatively smooth, seamless and effectively detailed. Ticketure support staff is notably receptive of feedback and consistently makes attempts to resolve issues. > > **Cons**: Ticketure's system for finding specific or recent orders if a name and/or email is not provided can be difficult and clunky. If ever an order needs to be retrieved, support often has to be summoned to track down some orders that don't have an email associated. Ticketure has very limited features when it comes to facilitating Membership \& Donor processes. There is a lack of personalization features for Members in terms of tracking Member arrival and perks usage among other needs. The Donor and the Gifting process is not customizable for clients or purchasers and there is need to bolster the features available. There is lack of evidence that the feedback is realistically applied to make improvements to the platform rather than simply alternative compromises. > > Overall, Ticketure is highly beneficial for normal, day-to-day admissions processes within our organization. Ticketure does offer a lot of settings and configurations on its platform, and does provide plenty of tools to better understand the platform as well. There is need to enhance the platform's donor and member features to elevate our utilization of Ticketure and increase customer engagement within our organization. ----- ### "Splendid Ticketing Program" — 5.0/5 > **Fin** | *15 April 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: Intuitive, consistent, updates are good, customer support is phenomenal, outages are extremely rare and glitches are also rare and fixed quickly when they pop up. Great platform, consistently come out with new features that improve user experience > > **Cons**: It is hard to find negatives. I wish membership reporting were easier but I honestly find Kibana to be a fun challenge that is very rewarding as you figure it out. > > We've used Ticketure for almost seven years and it was a great choice, our guests have a great user experience\! There is so much functionality and customization, fast syncing and loading on our devices, and intuitive design that feels consistent even across a different modules, pages, and system views. ----- ### "Guest Services Director" — 5.0/5 > **Michelle** | *19 March 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: The support I get from the Ticketure team is unmatched. They are very considerate of others' time and very attentive to any inquiry, no matter how big or small. Aside from being user-friendly for guests and the team, this system opened up many opportunities for everyone to benefit from. > > **Cons**: There aren't any dislikes for Ticketure. Whenever a concept is unavailable, they submit a new feature request, providing hope for the future. Considering what we used before Ticketure, I have no complaints. > > My overall experience has been great. I started off as a backup to the primary event builder, and now I'm in that seat. I'm still learning but enjoying the ride. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.sg/software/2083677/ticketure?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2083677/ticketure) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data