--- description: If you're in a hunt for the best solution for your business, learn what Astalty has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Astalty Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/1527/social-work-case-management/software) > [Astalty](/software/2084846/astalty) # Astalty Canonical: https://www.getapp.sg/software/2084846/astalty Page: 1 / 9\ Next: [Next page](https://www.getapp.sg/software/2084846/astalty?page=2) > Astalty is NDIS software for Australian disability service providers. Trusted by 1,500+ businesses, it handles scheduling, rostering, support coordination, participant records, invoicing, and compliance in one platform. Built for the NDIS, not adapted from generic software. > > Verdict: Rated **4.8/5** by 199 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Astalty Benefits: Built specifically for Australian NDIS providers, not adapted from generic software. Every feature is designed around the way disability service delivery actually works. Smart scheduling with built-in SCHADS award compliance. Worker matching based on availability, skills, location, and participant preferences. Alerts flag overtime, broken shifts, and allowance issues before you publish. Support workers clock in and out via GPS on their phones. Timesheets sync automatically and flow through to Xero, eliminating manual timesheet processing. Support coordinators get task boards, goal tracking, NDIS budget monitoring, service agreements, and pre-built NDIS templates that auto-populate from participant records. Complete participant profiles with NDIS plans, goals, support needs, e-signatures, and automated compliance alerts. A compliance dashboard keeps you audit-ready at all times. NDIS-ready invoicing with PRODA bulk upload. Generate and submit bulk claims without manual data entry or spreadsheet reconciliation. Support workers access shifts, progress notes, previous case notes, in-app messaging, and document upload from the mobile app, including NDIS Worker Screening checks. ISO 27001 certified. All data hosted on Australian servers. Participant data never leaves Australian borders. 300+ five-star Google reviews. When you contact support, you are talking to someone who understands disability service delivery, not a generic helpdesk. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 199 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Astalty ## Commercial Context - **Starting Price**: A$30.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: $64 per user/month for standard users. $30 per user/month for support workers. Unlimited participants included. 14-day free trial, no credit card required. 90-day money-back guarantee. No lock-in contracts, cancel anytime. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Australia ## Features - Ad hoc Reporting - Calendar Management - Case Management - Case Notes - Client Management - Collaboration Tools - Communication Management - Compliance Management - Contact Database - Contact Management - Customizable Fields - Customizable Reports - Dashboard Creation - Document Management - Document Storage - Email Alerts - Employee Database - Employee Scheduling - Goal Setting/Tracking - Home Health Care Management ## Integrations (4 total) - Docusign - Google Calendar - Microsoft Outlook - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Social Work Case Management Software](https://www.getapp.sg/directory/1527/social-work-case-management/software) ## Related Categories - [Social Work Case Management Software](https://www.getapp.sg/directory/1527/social-work-case-management/software) - [Workforce Management Software](https://www.getapp.sg/directory/267/workforce-management/software) - [Home Health Care Software](https://www.getapp.sg/directory/61/home-health-care/software) ## Alternatives 1. [CharityTracker](https://www.getapp.sg/software/108757/charitytracker) — 4.5/5 (1060 reviews) 2. [Collaborate](https://www.getapp.sg/software/2056605/collaborate) — 4.7/5 (38 reviews) 3. [My Junna](https://www.getapp.sg/software/2051766/my-junna) — 4.8/5 (39 reviews) 4. [Carepatron](https://www.getapp.sg/software/2048864/carepatron) — 4.4/5 (858 reviews) 5. [Casebook](https://www.getapp.sg/software/134051/casebook-platform) — 4.2/5 (86 reviews) ## Reviews ### "Industry Leader" — 5.0/5 > **Chelle** | *29 May 2026* | Civic & Social Organization | Recommendation rating: 10.0/10 > > **Pros**: The customer support works excellent. The software is user-friendly and highly relevant to the tasks we need to complete on a daily basis. > > **Cons**: Some of the terms they use ie services as we call that a budget and what they call a budget is someone's plan > > Astalty’s customer support has been excellent. They have supported our entire team to ensure we know how to use Astalty effectively. The software itself is easy to navigate, and you can tell it has been developed by people who truly understand the industry. Not only have I reclaimed days’ worth of time previously lost to administrative tasks, but my team has also been able to gain back valuable time. This, in turn, significantly benefits our clients, as we are now able to focus more on meaningful interactions with them. A huge well done to the team, and a special thank you to \[sensitive content hidden\] and the entire support staff who helped us transition in a short period of time with ease. We are genuinely excited to be part of the Astalty family. ----- ### "Review of Astalty by Support Coordinator" — 5.0/5 > **Kristy** | *1 June 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Astalty is how quick and easy it is to complete case notes and billing. Uploading a case note is straightforward and adding charges only takes a couple of seconds. The billing process is not finicky at all, which makes a significant difference when managing a large caseload and completing documentation throughout the day. I also like how easy it is to update headings, edit records, and upload documents. The records can be edited before they have been invoiced which is a great feature. This provides flexibility to correct information, update details, or make amendments if needed, without creating additional work. The system is user-friendly, which reduces administrative time and allows me to focus more on participant support rather than navigating complex software. Another feature I like is the ability to automatically copy text with a single click. It is a small feature, but it saves time and makes documentation much more efficient. Overall Astalty is simple, efficient, and easy to use, especially for case noting, billing, and document management. > > **Cons**: Initially I found it a little overwhelming that the case notes were not sectioned by month and instead appeared as one continuous list. When reviewing a participant's history, it could feel daunting to navigate through a large number of notes. Over time however, I have become accustomed to the layout and find it much easier to navigate. While I still think there could be value in grouping case notes by month to improve readability, it is no longer a significant issue for me. The keyword search function is a great feature and has been great for navigating the continuous list. It allows users to quickly locate relevant case notes and information, which makes reviewing records much more efficient and helps offset the challenges of scrolling through a long list of notes. > > Overall, my experience with Astalty has been positive. I found the system easy to learn and straightforward to use in my day-to-day work. The biggest strengths are the case noting and billing functions, which are quick, efficient, and require minimal administration. Uploading case notes is simple, and adding charges takes only a few seconds, making it easy to stay on top of documentation. I also appreciate the flexibility to edit records before they have been invoiced, as well as the ease of uploading and managing documents. Features such as the one-click text copy function further improve efficiency and save time. While there was an initial learning curve when reviewing case notes due to them appearing in one continuous list, I quickly adapted to the layout. The keyword search function is particularly useful and makes it easy to locate relevant information when needed. Overall, I have found Astalty to be reliable and efficient. It has streamlined administrative tasks and allowed me to spend less time on documentation and more time focusing on participant outcomes. ----- ### "A good practical and functional solution that helps organize tasks." — 4.0/5 > **Hammad** | *23 June 2026* | Information Technology & Services | Recommendation rating: 2.0/10 > > **Pros**: It has many advantages, I like it a lot, especially because it helps me keep my workflow organazied and have a clear view of the processes I manage. > > **Cons**: I would like it to have more customization options or faster access to save time when the workload is high. > > My overall experiencie is good because this solution works well and has strengths that really support its operations. Id say it helps me keep everything more organized and manage daily tasks better, its excellent. ----- ### "Excellent CRM for NDIS Providers with Outstanding Support" — 5.0/5 > **Julie** | *2 June 2026* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: \* Simple and easy to learn, with an intuitive interface that doesn’t require extensive training. \* Outstanding customer support that is always quick to respond and helpful when resolving issues or explaining features. \* Local company with a strong understanding of the needs of NDIS providers. \* Excellent participant record management, making it easy to store, access, and retrieve information. \* Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation. \* Seamless integration with Xero, including easy batch invoice creation that saves significant administration time. \* Extensive reporting options that are straightforward to create, customise, and manage. \* Ability to send service agreements, consent forms, and other documents electronically for signature. \* E-signature pricing is very reasonable at $1.00 per signature request, regardless of how many documents are included in the same request. > > **Cons**: The e-signature functionality attracts an additional cost. However, the pricing is very reasonable and represents good value for the convenience it provides. > > My overall experience with Astalty has been extremely positive. It has become an essential part of running my support coordination business due to its simplicity, reliability, and excellent functionality. The system makes it easy to manage participant records, monitor hours and budgets, generate reports, and create invoices through its Xero integration. What really sets Astalty apart is the customer service. The support team is responsive, knowledgeable, and genuinely committed to helping users get the most out of the platform. Whenever I have needed assistance, I have received prompt and helpful responses. The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort. The e-signature functionality is also very useful for managing service agreements and consent forms electronically. Overall, Astalty provides an excellent balance between functionality and ease of use. It has streamlined many of my business processes and significantly reduced administrative workload. I would highly recommend it to other NDIS providers looking for a practical, reliable, and well-supported CRM solution. ----- ### "Great All-in-One System" — 5.0/5 > **Michelle** | *9 June 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Provides great value by combining client records, notes, invoicing, and compliance into one system, reducing the need for multiple platforms. Support is responsive and understands the NDIS space, and the platform is easy to use and navigate, even for new users. It’s useful for tracking client activity and workload, while keeping all client information organised and linked for better continuity. The Xero integration is seamless and makes invoicing simple. > > **Cons**: There is a slight learning curve at the beginning, and it can take a bit of time to fully understand all the features and setup. > > After 3 years of use, Astalty has been a reliable and efficient system that I would confidently recommend to other NDIS professionals. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.sg/software/2084846/astalty?page=2) ## Links - [View on GetApp](https://www.getapp.sg/software/2084846/astalty) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data