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description: If you're in a hunt for the best solution for your business, learn what Quackback has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Quackback Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Quackback](/software/2085270/quackback)

# Quackback

Canonical: https://www.getapp.sg/software/2085270/quackback

> Quackback is an open-source feedback management platform that allows organizations to collect feature requests, organize user feedback, and share product roadmaps. The platform includes feedback boards with public voting capabilities, an embeddable widget for in-app feedback collection, AI-powered sentiment analysis and duplicate detection, and automated changelog publishing with user notifications.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Quackback

Centralizes user feedback collection, organization, and prioritization in one platform, reducing tool-switching and lost context&#10;Enables transparent product development with public roadmaps and changelogs, keeping users informed about planned and released features&#10;Automates feedback triage with built-in AI for sentiment analysis, duplicate detection, and post summarization, streamlining decision-making&#10;Supports open source and self-hostable deployment, allowing full control over data and infrastructure&#10;Integrates with existing tools and channels through a REST API, embeddable widgets, and multiple feedback sources

## About the vendor

- **Company**: Quackback

## Commercial Context

- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, English, French, German, Russian, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Sentiment Analysis
- Surveys & Feedback
- Workflow Management

## Integrations (4 total)

- Azure DevOps
- Jira
- Linear
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2085270/quackback)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/quackback/> |
| en-AE | <https://www.getapp.ae/software/2085270/quackback> |
| en-AU | <https://www.getapp.com.au/software/2085270/quackback> |
| en-CA | <https://www.getapp.ca/software/2085270/quackback> |
| en-GB | <https://www.getapp.co.uk/software/2085270/quackback> |
| en-IE | <https://www.getapp.ie/software/2085270/quackback> |
| en-NZ | <https://www.getapp.co.nz/software/2085270/quackback> |
| en-SG | <https://www.getapp.sg/software/2085270/quackback> |
| en-ZA | <https://www.getapp.za.com/software/2085270/quackback> |

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