---
description: If you're in a hunt for the best solution for your business, learn what EngageLab has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: EngageLab Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [EngageLab](/software/2085446/engagelab)

# EngageLab

Canonical: https://www.getapp.sg/software/2085446/engagelab

> EngageLab is an omnichannel customer engagement platform that integrates multiple communication channels including app push notifications, web push, SMS, email, and WhatsApp Business API. The platform features marketing automation with drag-and-drop workflows, AI-powered analytics, and a customer service solution called LiveDesk. It also includes security tools such as one-time password verification and AI-driven CAPTCHA for bot detection.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of EngageLab

Centralizes customer engagement across multiple channels, including push notifications, SMS, email, and WhatsApp, for streamlined communication management&#10;Enables personalized marketing automation with intuitive drag-and-drop workflows, ready-to-use templates, and AI-powered content creation&#10;Supports real-time analytics and full lifecycle tracking to help businesses gain actionable insights and refine user engagement strategies&#10;Delivers high reliability and security with global infrastructure, automatic fault transfer, and compliance with privacy regulations&#10;Offers rapid integration through user-friendly APIs and SDKs, making it easy to connect with existing systems and scale as needed

## About the vendor

- **Company**: Metaverse Cloud

## Commercial Context

- **Starting Price**: US$9.99
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Starting price
- **Target Audience**: Self Employed, 2–10, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Chinese, English, French, German, Japanese, Spanish, Thai, Traditional Chinese
- **Available Countries**: China, France, Germany, Indonesia, Japan, Singapore, Spain, Thailand, United States

## Features

- API
- Activity Tracking
- Customer Experience Management
- Customer Segmentation
- Customizable Reports
- Email Campaign Management
- Email Management
- Engagement Tracking
- List Management
- Multi-Channel Communication
- Multi-Language
- Real-Time Data
- Template Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)

## Related Categories

- [Customer Engagement Software](https://www.getapp.sg/directory/650/customer-engagement/software)
- [Email Marketing Software](https://www.getapp.sg/directory/307/email-marketing/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2085446/engagelab)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/engagelab/> |
| en-AE | <https://www.getapp.ae/software/2085446/engagelab> |
| en-AU | <https://www.getapp.com.au/software/2085446/engagelab> |
| en-CA | <https://www.getapp.ca/software/2085446/engagelab> |
| en-GB | <https://www.getapp.co.uk/software/2085446/engagelab> |
| en-IE | <https://www.getapp.ie/software/2085446/engagelab> |
| en-NZ | <https://www.getapp.co.nz/software/2085446/engagelab> |
| en-SG | <https://www.getapp.sg/software/2085446/engagelab> |
| en-ZA | <https://www.getapp.za.com/software/2085446/engagelab> |

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