---
description: If you're in a hunt for the best solution for your business, learn what Shopao has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shopao Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Shopao](/software/2085799/shopao)

# Shopao

Canonical: https://www.getapp.sg/software/2085799/shopao

> Shopao is an AI-powered sales agent designed for Mercado Libre sellers that generates contextual responses to customer inquiries based on the seller's actual product catalog. The platform integrates with Mercado Libre stores through official OAuth authorization and creates responses in under one second that include product details, alternatives, and upselling opportunities. Sellers can review and approve generated responses before sending or enable automatic responses during specified hours.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Shopao

Delivers tailored responses to buyer questions using real catalog data, helping turn every inquiry into a sales opportunity&#10;Suggests relevant product alternatives and upsell options, increasing the potential value of each transaction&#10;Enables sellers to review, approve, or edit responses before sending, maintaining control over communication&#10;Connects quickly and securely to Mercado Libre accounts without technical setup, allowing sellers to start automating responses in minutes&#10;Operates as an always-on sales agent, ensuring no buyer question goes unanswered and maximizing conversion chances

## About the vendor

- **Company**: shopao.io

## Commercial Context

- **Starting Price**: US$47.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Pricing Details&#10;Free Plan:&#10;&#10;Price: $0/month.&#10;&#10;Best for: Sellers looking to test the AI agent without commitments.&#10;&#10;Key Features: Includes 30 AI-processed questions per month, response review dashboard, basic Mercado Libre integration, and access to industry insights via the blog.&#10;&#10;Pro Plan (Most Popular):&#10;&#10;Price: $47/month.&#10;&#10;Best for: Active sellers requiring full automation and priority management.&#10;&#10;Key Features: Includes unlimited AI-processed questions, urgency-based response prioritization, a fully customizable seller profile for the AI agent, real-time WhatsApp alerts for urgent inquiries, and VIP support.&#10;&#10;All Plans Include:&#10;&#10;Automatic updates for the Mercado Libre integration.&#10;&#10;Access to the centralized command center for editing and approving responses.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Uruguay

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- For Sales/Marketing
- Natural Language Processing
- Pre-Configured Bot
- Process/Workflow Automation

## Integrations (1 total)

- Mercado

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.getapp.sg/software/2070494/chatgpt) — 4.4/5 (349 reviews)
2. [Chatbase](https://www.getapp.sg/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.getapp.sg/software/2071616/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.getapp.sg/software/2068239/wati) — 4.6/5 (203 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2085799/shopao)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/shopao/> |
| en-AE | <https://www.getapp.ae/software/2085799/shopao> |
| en-AU | <https://www.getapp.com.au/software/2085799/shopao> |
| en-CA | <https://www.getapp.ca/software/2085799/shopao> |
| en-GB | <https://www.getapp.co.uk/software/2085799/shopao> |
| en-IE | <https://www.getapp.ie/software/2085799/shopao> |
| en-NZ | <https://www.getapp.co.nz/software/2085799/shopao> |
| en-SG | <https://www.getapp.sg/software/2085799/shopao> |
| en-ZA | <https://www.getapp.za.com/software/2085799/shopao> |

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