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description: If you're in a hunt for the best solution for your business, learn what Shopao has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Shopao Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Shopao](/software/2085799/shopao)

# Shopao

Canonical: https://www.getapp.sg/software/2085799/shopao

> AI automation platform for MercadoLibre sellers handling pre-sale and post-sale buyer communication at scale.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Shopao

Automates buyer communication across pre-sale and post-sale workflows using AI and real MercadoLibre context&#10;&#10;Generates personalized responses for product questions, shipping updates, warranties, returns, and order issues&#10;&#10;Allows sellers to review, approve, or customize AI responses before sending to maintain full communication control&#10;&#10;Integrates securely with MercadoLibre through official OAuth authentication with no technical setup required&#10;&#10;Helps sellers improve response times, increase conversions, reduce support workload, and protect reputation metrics

## About the vendor

- **Company**: shopao.io

## Commercial Context

- **Starting Price**: US$89.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Shopao offers flexible monthly plans for MercadoLibre sellers of all sizes, with no setup fees or mandatory annual contracts.&#10;&#10;Starter ($39/month) includes 500 AI-handled buyer conversations with automated pre-sale and post-sale support, upsell automation, configurable workflows, and official MercadoLibre integration.&#10;&#10;Pro ($89/month) includes 2,500 conversations plus advanced product-level customization, configurable response tone, and priority support.&#10;&#10;Scale ($199/month) includes unlimited conversations under fair-use policy, dedicated onboarding, WhatsApp support, an assigned account manager, and early access to new features.&#10;&#10;All plans include direct MercadoLibre integration, continuous platform updates, and a 14-day free trial with no credit card required.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Uruguay

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot
- For Sales/Marketing
- Natural Language Processing
- Pre-Configured Bot
- Workflow Automation

## Integrations (1 total)

- Mercado

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.getapp.sg/software/2070494/chatgpt) — 4.4/5 (376 reviews)
2. [Chatbase](https://www.getapp.sg/software/2069516/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.getapp.sg/software/2071616/botsonic) — 4.8/5 (80 reviews)
4. [Tidio](https://www.getapp.sg/software/105081/tidio-chat) — 4.7/5 (590 reviews)
5. [Zipchat](https://www.getapp.sg/software/2069971/zipchat) — 4.8/5 (26 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2085799/shopao)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/shopao/> |
| en-AE | <https://www.getapp.ae/software/2085799/shopao> |
| en-AU | <https://www.getapp.com.au/software/2085799/shopao> |
| en-CA | <https://www.getapp.ca/software/2085799/shopao> |
| en-GB | <https://www.getapp.co.uk/software/2085799/shopao> |
| en-IE | <https://www.getapp.ie/software/2085799/shopao> |
| en-NZ | <https://www.getapp.co.nz/software/2085799/shopao> |
| en-SG | <https://www.getapp.sg/software/2085799/shopao> |
| en-ZA | <https://www.getapp.za.com/software/2085799/shopao> |

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