---
description: If you're in a hunt for the best solution for your business, learn what AL CloudCare has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: AL CloudCare Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/891/assisted-living/software) > [AL CloudCare](/software/2090577/al-cloud-care)

# AL CloudCare

Canonical: https://www.getapp.sg/software/2090577/al-cloud-care

> AL CloudCare is an electronic medication administration record and electronic health record software designed for assisted living, memory care, intellectual and developmental disabilities providers, behavioral health homes, and group homes. The platform includes medication management, care planning, charting, telehealth, family and provider portals, employee scheduling, billing, and document management features accessible through any Chrome browser.
> 
> Verdict: Rated **5.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of AL CloudCare

Combines medication management, care planning, billing, operations, and engagement tools in a single, user-friendly platform designed for assisted living, memory care, IDD, behavioral health, and group homes&#10;Enables seamless, paperless workflows with electronic medication administration records, e-faxing, e-consent forms, digital employee records, and customizable forms accessible from any device with a Chrome browser&#10;Supports compliance and accountability through state-specific form replication, dynamic care plan tracking, secure document management, and analytics for performance and budget oversight&#10;Integrates advanced pharmacy features for reliable medication management and offers telehealth, family, and provider portals to enhance communication and care coordination&#10;Provides round-the-clock AI-powered support and flexible customization options to adapt to various care settings and operational needs

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 4 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sushoo
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$3.99
- **Pricing model**: Usage Based
- **Pricing Details**: Pricing values are available for all three plans. Optional ACM Portals are available, but pricing is not disclosed. Users must contact the vendor for pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Assessment Management
- Attendance Tracking
- Calendar Management
- Care Plan Management
- Charting
- Communication Management
- Compliance Management
- Contact Management
- Customizable Templates
- Document Management
- Employee Management
- Event/Activities Planning
- Financial Management
- HIPAA Compliant
- Incident Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.getapp.sg/directory/891/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.getapp.sg/directory/891/assisted-living/software)
- [eMAR Platforms](https://www.getapp.sg/directory/3853/emar/software)

## Reviews

### "Wonderful Software" — 5.0/5

> **Verified Reviewer** | *23 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: My favorite part about AL Cloud Care is that it’s very easy to work with and pretty straightforward. The communication is always great and every time I have an issue it gets resolved very quickly.
> 
> **Cons**: Some of the forms that I would’ve liked to see integrated in the system are not available such as fir example, the care plan. Having a care plan format/template already integrated would be very beneficial to the personnel using the software in the facility care setting.
> 
> My overall experience with AL Cloud Care is absolutely fantastic. Although I was nervous about transitioning from paper to electronic because I’m old school, I cannot say enough good things about how straightforward, efficient and reliable it is. I highly recommend it\!

-----

### "I love this program" — 5.0/5

> **Felicia** | *30 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Staff is always accessible. They are always available for any questions. no matter the time someone is available.
> 
> **Cons**: I have some issues with documentation being saved, but it got taken care of very quickly. The IT team was quick to react to
> 
> Overall, it’s been a great experience. \[sensitive content hidden\] is awesome. Always willing to answer any questions you might have.

-----

### "Amazing Software and Support\! Be on cloudcare\!" — 5.0/5

> **Cyrus** | *9 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The platform itself is easy to use especially if you get to know it better. I think it has a lot of potential as a software. And it is cloud-based which makes it portable and easy to access anywhere.
> 
> **Cons**: Sometimes it may take a while to load some forms, I guess it's the data being a lot at the back-end and some editing stuff that can be hard to figure out. But support team has always been available during their regular working hours.
> 
> Overall, it is easy to get a support. They've been very helpful and if things can't be resolved on a first call, they would always take ownership and in most case would get back within 24hrs.  I'd like to also commend Len for doing an excellent job in helping me figure out how to upload a training video for our staff\!

-----

### "thank you\!" — 5.0/5

> **megan** | *12 June 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate the fact that they always call back so quickly when leaving messages and are always able to assist us with our problems.
> 
> **Cons**: Inability to do the work as a company and it wasnt possible for me at the time. Had to calla staff member for help.
> 
> Great. The response is always great from customer service. Very knowledgeable staff and a great program.

## Links

- [View on GetApp](https://www.getapp.sg/software/2090577/al-cloud-care)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/al-cloud-care/> |
| en-AE | <https://www.getapp.ae/software/2090577/al-cloud-care> |
| en-AU | <https://www.getapp.com.au/software/2090577/al-cloud-care> |
| en-CA | <https://www.getapp.ca/software/2090577/al-cloud-care> |
| en-GB | <https://www.getapp.co.uk/software/2090577/al-cloud-care> |
| en-IE | <https://www.getapp.ie/software/2090577/al-cloud-care> |
| en-NZ | <https://www.getapp.co.nz/software/2090577/al-cloud-care> |
| en-SG | <https://www.getapp.sg/software/2090577/al-cloud-care> |
| en-ZA | <https://www.getapp.za.com/software/2090577/al-cloud-care> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"AL CloudCare","description":"AL CloudCare is an electronic medication administration record EMAR, electronic health record EHR, and community management software platform for residential care facilities. The system serves assisted living communities, memory care facilities, intellectual and developmental disability providers, behavioral health homes, and group homes of varying sizes. The platform enables care organizations to transition from paper based workflows to fully electronic operations, encompassing medication management, care documentation, billing, operations management, and family engagement tools within a unified browser based system.\nThe software features an EMAR module that allows medication technicians to administer medications accurately and on schedule from any device. Functionality is available both online and offline without installed software. The assessment module provides pre built templates and supports custom form creation, including replication of state specific compliance forms and facility internal documentation. Care plans can be calculated using point systems and assigned cost amounts. The charting functionality includes dynamically updated activities of daily living ADL tracking that automatically reflects changes from assessments and care plans. The telehealth module enables remote physician consultations. Risk management protocols address falls and elopement concerns. Document management retains electronic copies of resident contracts, power of attorney documents, do not resuscitate orders, and employee certifications.\nThe operations suite encompasses customer relationship management CRM for tracking prospective residents. Maintenance work orders can be submitted and tracked across maintenance staff. Employee scheduling tools support labor cost controls. Certification and training tracking includes renewal reminders. Electronic faxing capabilities facilitate sending, receiving, and filing faxes. Electronic consent distribution tracks resident power of attorney approvals. Custom form integration allows use of existing facility forms within the software. Financial management tools enable facility budget management with spend down and pay down tracking. Automated calculations generate per resident per day cost figures for variable expenses. Investor reporting supports multi property performance analysis. Billing automation generates monthly invoices with one click. Charge capture records ancillary service charges and integrates them into invoices. Personal funds tracking documents resident spending against assigned funds. Engagement features include a family portal for relative access to care details and activities. Provider portal access enables physicians and home health agencies to review patient information and submit documentation. An activities calendar schedules appointments and tracks attendance. Secure internal messaging supports staff and partner communication. Compliance and oversight delivers performance analytics across care, operations, financials, and engagement with a corporate dashboard for multi property visibility, budget variance monitoring, and reporting tools that support surveys and audits.\nAL CloudCare operates as a cross platform solution accessible through any Chrome browser on laptops, tablets, and smartphones. Advanced pharmacy integration provides an interface to pharmacy systems for medication management. The platform includes an artificial intelligence powered support assistant available twenty four hours daily for in application guidance and troubleshooting assistance. Configuration options allow templates and forms to be tailored to meet state regulatory requirements and facility workflows. The platform has processed seventy million medication administrations and more than three million five hundred thousand care tasks. The platform has supported over ten thousand caregivers and direct support professionals, demonstrating operational reliability across diverse care settings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a5c82da1-ea63-4a26-b84c-1772bb2c8579.png","url":"https://www.getapp.sg/software/2090577/al-cloud-care","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2090577/al-cloud-care#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4,"ratingValue":5.0},"offers":{"price":"3.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Assisted Living Software","position":2,"item":"/directory/891/assisted-living/software","@type":"ListItem"},{"name":"AL CloudCare","position":3,"item":"/software/2090577/al-cloud-care","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/2090577/al-cloud-care#breadcrumblist"}]}
</script>
