---
description: If you're in a hunt for the best solution for your business, learn what Palmate has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Palmate Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [System and Data Integration Software](/directory/654/integration/software) > [Palmate](/software/2092974/palmate)

# Palmate

Canonical: https://www.getapp.sg/software/2092974/palmate

> Palmate is a cloud-based AI customer service and sales platform that unifies WhatsApp, Instagram, WeChat, and 5+ channels into one.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Palmate

\* Consolidates WhatsApp, Instagram DM, Facebook DM, Instagram Comments, WeChat, LINE, Telegram, RCS, and web chat into a single inbox, eliminating the need to switch between platforms to manage customer conversations.
\* Supports multi-agent access to shared inboxes with role-based permissions, allowing teams to collaborate on conversations without duplicating effort or losing message context.
\* Automates conversation routing and assignment using configurable rules, reducing manual triage and directing inquiries to the appropriate agent or team.
\* Integrates chatbot functionality to handle incoming inquiries at any hour without requiring live agent availability, maintaining responsiveness outside staffed hours.
\* Provides broadcast messaging tools for sending targeted outreach campaigns across supported messaging channels from a single interface.
\* Centralizes CRM data and conversation history, giving agents full customer context during interactions without switching between systems.
\* Delivers analytics dashboards covering conversation volumes, response times, and agent performance, supporting data-driven decisions on staffing and service quality.
\* Connects with external CRM and e-commerce platforms via integrations, keeping customer and order data synchronized across business tools.
\* Requires no on-premise installation as a cloud-based deployment, reducing infrastructure overhead and simplifying onboarding for distributed teams.

## About the vendor

- **Company**: Palamar Teknoloji A.S.

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Palmate offers three pricing plans—Standard, Pro, and Premium—with custom pricing that requires contacting the vendor. No free version or free trial is available, and payment frequency is not specified. The pricing model is usage-based, and US dollars are accepted for payments. Numeric pricing values are not disclosed, and users must request a quote for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, English, Finnish, French, German, Russian, Spanish, Turkish
- **Available Countries**: Türkiye

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Artificial Intelligence
- CRM
- Chat/Messaging
- Chatbot
- Co-Browsing
- Dashboard
- ETL Tools
- Integrations Management
- Live Chat
- Multi-Channel Management
- Multi-Language
- Multilingualism
- Multiple Data Sources
- Natural Language Processing
- Natural Language Search
- Omnichannel
- Performance Metrics

## Integrations (8 total)

- Discord
- Dynamics 365
- Jira
- Microsoft Teams
- ServiceNow
- Slack
- Telegram
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [System and Data Integration Software](https://www.getapp.sg/directory/654/integration/software)

## Related Categories

- [System and Data Integration Software](https://www.getapp.sg/directory/654/integration/software)
- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2092974/palmate)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/palmate/> |
| en-AE | <https://www.getapp.ae/software/2092974/palmate> |
| en-AU | <https://www.getapp.com.au/software/2092974/palmate> |
| en-CA | <https://www.getapp.ca/software/2092974/palmate> |
| en-GB | <https://www.getapp.co.uk/software/2092974/palmate> |
| en-IE | <https://www.getapp.ie/software/2092974/palmate> |
| en-NZ | <https://www.getapp.co.nz/software/2092974/palmate> |
| en-SG | <https://www.getapp.sg/software/2092974/palmate> |
| en-ZA | <https://www.getapp.za.com/software/2092974/palmate> |

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