---
description: If you're in a hunt for the best solution for your business, learn what TeamDynamix ITAM has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
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title: TeamDynamix ITAM Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/325/it-asset-management/software) > [TeamDynamix ITAM](/software/2094246/sassafras-itam)

# TeamDynamix ITAM

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> Platform-agnostic IT Asset Management that helps contain costs and improve governance with software and hardware and asset management designed for rapid time to value.
> 
> Verdict: Rated **4.4/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of TeamDynamix ITAM

Benefits &#10;• Identify 30%+ of Wasted Spend: Monitor license usage, eliminate software waste and avoid audit risks.&#10;• Be Ready for Software Audits: Get real-time insight and usage data for all hardware, software and lab assets.&#10;• Expedite Service Delivery: Improve resolution time with a single view of IT hardware and software assets.&#10;&#10;Outcomes &#10;• Recover 30%+ of wasted software spend by combining software asset discovery with usage monitoring: see software entitlements versus actual usage and make data-driven purchasing decisions.&#10;• Build a defensible Effective License Position by combining purchase records, audit data, and real usage logs into snapshots that document licensing posture for every product.&#10;• Mitigate publisher audit risk with real usage data, install evidence, and policy enforcement so you can face audits with confidence instead of scrambling for proof.&#10;• Plan hardware refresh with real data by tracking IT assets through the full lifecycle including procurement, deployment, active usage, maintenance, warranty, and end-of-life.&#10;• Optimize lab and high-demand hardware with real-time usage and idle-time tracking, utilization trend analysis, and the ability to identify underused equipment and reallocate to where it's needed.&#10;• Find equipment fast with live geographic mapping and interactive floor plans so you can locate available equipment, monitor lab utilization, and plan deployments visually.&#10;• Discover assets automatically across Windows, Mac, ChromeOS, and Linux, including virtual and thin-client, with a lightweight client and integrations to Jamf, Intune, SCCM, and CSV imports.&#10;• Improve service delivery by giving technicians a single view of asset details directly inside their ITSM platform so you gain context for every ticket, every change, every request.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 14 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: TeamDynamix
- **Location**: Columbus, US
- **Founded**: 2001

## Commercial Context

- **Pricing Details**: Pricing on request
- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Change Management
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customizable Fields
- Customizable Forms
- Data Visualization
- Device Auto Discovery
- Help Desk Management
- IT Asset Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [IT Asset Management Software](https://www.getapp.sg/directory/325/it-asset-management/software)

## Related Categories

- [IT Asset Management Software](https://www.getapp.sg/directory/325/it-asset-management/software)
- [CMDB Software](https://www.getapp.sg/directory/1141/cmdb/software)

## Reviews

### "Sassafras K2" — 4.0/5

> **Verified Reviewer** | *30 May 2019* | Higher Education | Recommendation rating: 9.0/10
> 
> **Pros**: Sassafras K2 captures complete information on machine and software usage.  The level of detail in the information gathered is impressive and useful.  Support from the Sassafras is solid and available to users of all skill levels.
> 
> **Cons**: The interface has a learning curve.  It is good to pair with the vendor when beginning to install their agent on the clients.  I use is mostly for asset tracking and usage, but the capabilities are big and can be overwhelming for the end user.
> 
> Sassafras helps in identify waste in business.   It is a good product for cost analysis of software and hardware.

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### "A Solid Foundation for Asset Tracking Within the TDX Ecosystem" — 5.0/5

> **Robert** | *3 June 2026* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: The bulk import capability handles large, complex data migrations well. Being able to move thousands of hardware and software asset records into a centralized system — with owner assignments, department data, and vendor details intact — was transformative compared to managing that information across disconnected spreadsheets. The tight integration with the rest of TDX means assets connect directly to users and tickets without maintaining a separate system.
> 
> **Cons**: The import process demands significant data preparation before a single record can be loaded. Field formatting requirements are rigid and unforgiving, which means a substantial cleanup effort is required upfront. Combined with the lack of any automated asset discovery, keeping inventory current relies entirely on manual updates — which is a meaningful gap for a dedicated asset management product.
> 
> ITAM does exactly what it promises within the TDX ecosystem, and for institutions migrating from fragmented spreadsheet tracking it's a genuine improvement. That said, it leans heavily on administrator effort to stay accurate and functional. It's a solid module for TDX shops, but organizations expecting a fully-featured standalone ITAM solution may find it falls short of dedicated competitors in areas like automated discovery and software lifecycle management.

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### "It's ok but clunky" — 3.0/5

> **Ashley** | *3 June 2026* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: a place to handle all of the assets in one place really helps my team be able to triage work and see our inventory
> 
> **Cons**: I don't enjoy how clunky the interface is. Some buttons are redundant and the navigation doesn't always make sense

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### "Centralized Asset Management with Strong ITSM Integration" — 5.0/5

> **Daniel** | *2 June 2026* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to track assets alongside service requests has been especially valuable. Having asset information available within the same platform improves visibility, helps technicians work more efficiently, and provides a more complete view of our IT environment.
> 
> **Cons**: Some asset management configuration and reporting features can take time to learn, and certain areas of the interface could be more streamlined to make administration easier.
> 
> Our overall experience has been positive. The platform provides a centralized way to manage asset information, improve visibility into our inventory, and support service management processes. Having asset and ticket data connected in one system has helped streamline day-to-day operations.

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### "Efficient and effective" — 5.0/5

> **Gretchen** | *5 June 2026* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: it makes my work life much more efficient and helps me stay organized when answering management questions.
> 
> **Cons**: Limitations on logic when building forms. I need it to be much more robust so I don't have to ask people questions that don't apply.
> 
> It has been very positive. I am able to work through my heavy workload without feeling overwhelmed...

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## Links

- [View on GetApp](https://www.getapp.sg/software/2094246/sassafras-itam)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/sassafras-itam/> |
| en-AE | <https://www.getapp.ae/software/2094246/sassafras-itam> |
| en-AU | <https://www.getapp.com.au/software/2094246/sassafras-itam> |
| en-CA | <https://www.getapp.ca/software/2094246/sassafras-itam> |
| en-GB | <https://www.getapp.co.uk/software/2094246/sassafras-itam> |
| en-IE | <https://www.getapp.ie/software/2094246/sassafras-itam> |
| en-NZ | <https://www.getapp.co.nz/software/2094246/sassafras-itam> |
| en-SG | <https://www.getapp.sg/software/2094246/sassafras-itam> |
| en-ZA | <https://www.getapp.za.com/software/2094246/sassafras-itam> |

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