---
description: If you're in a hunt for the best solution for your business, learn what 1stContact.ai has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 1stContact.ai Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [1stContact.ai](/software/2094937/1stcontact-ai)

# 1stContact.ai

Canonical: https://www.getapp.sg/software/2094937/1stcontact-ai

> 1stContact.ai is an all-in-one AI-powered customer relationship management platform designed to automate customer engagement through calls, texts, and chats. The software features Voice AI for handling inbound and outbound calls, Conversation AI for omnichannel text communication, and workflow automation capabilities. It includes CRM and pipeline management, sales funnels, website builder, email marketing, SMS marketing, appointment booking, and reputation management tools.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of 1stContact.ai

Automates customer engagement across calls, texts, and chats to keep communication active at all hours
Consolidates a wide range of business tools into one platform, replacing multiple subscriptions for tasks such as CRM, sales funnels, email marketing, scheduling, and reputation management
Uses advanced AI for instant outreach and follow-up, helping to keep sales pipelines active and responsive
Offers robust security and compliance features, including SOC alignment, data encryption, and support for GDPR, CCPA, and HIPAA
Provides AI-powered tools for ad copy, blog generation, social media, and workflow automation, supporting efficient marketing and sales processes

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: 1stContact.ai

## Commercial Context

- **Starting Price**: US$197.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Pricing Model Overview

Our platform operates on a transparent, flat-rate subscription model designed to scale alongside your business. All plans are billed either monthly or annually, with an automatic 20% discount applied to annual billing. We do not charge setup fees on any tier, and every plan includes a 14-day free trial so you can experience the platform risk-free.

A major differentiator in our pricing structure is that we do not penalize you for growth. Every tier - from Starter to Enterprise - includes unlimited users and unlimited contacts.



The Three Tiers

Starter Plan ($197/month)

Best for: Solopreneurs, self-starters, and small teams who are comfortable managing their own setup.

How it works: You get full access to all standard marketing, posting, and contact management features, plus powerful tools like Skoop Instant Video and Email Warmup Automation.

Onboarding \& Support: This tier relies on a DIY (Do It Yourself) model for onboarding and training, backed by comprehensive online support.



Pro Plan ($347/month) - Most Popular

Best for: Growing businesses that need advanced AI tools and active guidance to accelerate their sales strategies.

How it works: Builds on the Starter plan by adding advanced lead generation features like AI Prospecting, Ask AI, and Ad Manager.

Onboarding \& Support: You receive DWY (Done With You) onboarding, expanded 12/5 support, and 2 hours of dedicated business coaching per month to ensure you are maximizing the platform's potential.



Enterprise Plan ($997/month)

Best for: Agencies, established organizations, and high-volume sales teams that want a hands-off, fully managed experience.

How it works: Unlocks full platform capabilities, including Automated AI Cold Outreach, LinkedIn integration (search and add contacts), and the ability to create unlimited white-labeled sub-accounts. It also includes free A2P SMS registration.

Onboarding \& Support: This is a fully premium experience with DFY (Done For You) onboarding and DFY social media and email campaigns. It includes round-the-clock 24/7 support, Zoom support on demand, 4 hours of business coaching, and 2 hours of consulting every month.



Relevant Information for Prospective Buyers

No "Per-Seat" Penalties: Unlike traditional CRMs that charge you more as you add team members or grow your contact list, our unlimited user/contact model ensures your costs remain predictable.

The "Summer of AI": All tiers currently include our suite of AI tools to help automate workflows, generate content, and streamline communication.

IMPACT TOOLS \& Skoop Included: Regardless of the tier you choose, you receive access to our proprietary IMPACT TOOLS and Skoop (our Instant Video feature) to engage your prospects visually and effectively.

Scalable Guidance: As your investment increases, so does our hands-on involvement. You can start with DIY tools on the Starter plan and seamlessly upgrade to the Pro or Enterprise tiers when you are ready to outsource your onboarding, campaign creation, and strategic coaching.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more

## Features

- AI Copilot
- AI Text Generation
- API
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Alerts/Notifications
- Audience Targeting
- Autonomous Task Execution
- Batch Processing
- Brand Tracking
- Business Card/Badge Scanning
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Features
- Campaign Management
- Case Management
- Channel Management

## Integrations (102 total)

- ActiveCampaign
- Airtable
- Amazon Pay
- Apollo.io
- Asana
- Basecamp
- Browse AI
- Calendly
- Canva
- Cash App
- ClickUp
- Facebook Business Suite
- Gmail
- Google AdSense
- Google Ads

... and 87 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.getapp.sg/directory/230/crm/software)

## Reviews

### "The Ultimate All-in-One Engine for Scaling Businesses Effortlessly" — 5.0/5

> **Jay** | *11 August 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: 1stContact.ai has completely transformed how I handle my entire online presence across multiple businesses. Managing lead acquisition, client communications, and automated follow-ups used to require juggling half a dozen different platforms, but 1stContact.ai brings everything into one seamless workspace. The automation capabilities are insanely sharp—it captures leads instantly and ensures no potential client slips through the cracks. It effectively acts as a 24/7 digital sales team that works flawlessly in the background, giving us a massive unfair advantage in speed-to-lead and conversion rates.
> 
> **Cons**: Honestly, the only "downside" is that it’s so feature-rich and powerful that you might feel a bit overwhelmed by how much you can actually automate at first\! Because it consolidates so many tools into one ecosystem, it takes a moment to fully appreciate the sheer depth of what it can do for your business—a very high-class problem to have.
> 
> Running multiple operations means my time is extremely valuable, and 1stContact.ai has been an absolute game-changer for scaling efficiency. It streamlined our sales management, email outreach, and lead tracking overnight, making complex workflow setups shockingly effortless. If you want a setup that effortlessly handles your online presence while driving real revenue growth, this is the single best tool you can add to your stack.

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### "More Than a CRM — Great Value, Powerful Tools, and Exceptional Support" — 5.0/5

> **Jennifer L** | *11 August 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about 1stContact.ai is the combination of functionality, value, and exceptional customer support. It gives me one place to manage many important parts of my business, including email communication, sales management, lead magnets, lead follow-up, and tracking where prospects are in the customer journey.

As I’ve been building and customizing my CRM, I’ve been able to create systems that better organize my contacts, track leads, manage follow-up, and support my sales process. Having these tools connected in one platform has been incredibly valuable and helps eliminate the need to piece together multiple systems.

The customer support has also been outstanding. \[sensitive content hidden\] has been incredibly friendly, professional, patient, and supportive throughout the entire setup process. He is always quick to respond to my questions and provides clear feedback, step-by-step guidance, and training videos when needed. Rather than leaving me to figure everything out on my own, he has helped me understand how to actually use the platform for my business.

Overall, I feel 1stContact.ai provides excellent value for the money, especially when you consider the number of business functions it can support within one CRM.
> 
> **Cons**: Because 1stContact.ai offers so many features and customization options, there can be a learning curve when you are first getting everything set up. At times, it can take some time to understand how the different pieces work together and determine the best way to configure them for your specific business.

That said, the level of customer support has made the learning process significantly easier. Whenever I have been unsure about something, I have been able to ask questions and receive the guidance, feedback, or training I need to keep moving forward. For me, the learning curve has been outweighed by the flexibility and functionality I gain from the platform.
> 
> My overall experience with 1stContact.ai has been extremely positive. I wanted a CRM that could help me create more structure within my business, improve how I manage leads and sales opportunities, organize my email communication and follow-up, deliver lead magnets, and better track the customer journey.

1stContact.ai has given me the ability to bring those pieces together in one place while creating a system that can grow with my business.

What has made the experience especially positive is the level of support I’ve received. \[sensitive content hidden\] has gone above and beyond to help me get up and running. He is responsive, knowledgeable, professional, and genuinely committed to making sure I understand what I’m doing rather than simply giving me an answer and moving on. The training videos, feedback, and willingness to walk me through different steps have been incredibly helpful.

I’m still continuing to build out and refine how I use the CRM, but I already see the value of having my lead generation, communication, sales management, follow-up, and tracking working together within one system. It has been a great investment in creating stronger systems and organization for my business.

-----

### "The Best CRM and Support System for Business" — 5.0/5

> **Judy** | *10 August 2026* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: The team is responsive, helpful, and fun to work with. I had my existing WordPress website replicated and live in minutes. The ability to automate and evaluate lead generation is a huge value.
> 
> **Cons**: I had a little trouble setting up sub-domains, and then I figured out another way to approach them. It made a world of difference and works for me every time.
> 
> I am delighted by the support and helpfulness of the team, especially \[sensitive content hidden\]. The internal AI tools are brilliant and keep improving. I love working in AI Studio.

## Links

- [View on GetApp](https://www.getapp.sg/software/2094937/1stcontact-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/1stcontact-ai/> |
| en-AE | <https://www.getapp.ae/software/2094937/1stcontact-ai> |
| en-AU | <https://www.getapp.com.au/software/2094937/1stcontact-ai> |
| en-CA | <https://www.getapp.ca/software/2094937/1stcontact-ai> |
| en-GB | <https://www.getapp.co.uk/software/2094937/1stcontact-ai> |
| en-IE | <https://www.getapp.ie/software/2094937/1stcontact-ai> |
| en-NZ | <https://www.getapp.co.nz/software/2094937/1stcontact-ai> |
| en-SG | <https://www.getapp.sg/software/2094937/1stcontact-ai> |
| en-ZA | <https://www.getapp.za.com/software/2094937/1stcontact-ai> |

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