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description: If you're in a hunt for the best solution for your business, learn what ChatMitra has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChatMitra Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [ChatMitra](/software/2095058/chatmitra)

# ChatMitra

Canonical: https://www.getapp.sg/software/2095058/chatmitra

> Chat Mitra is a WhatsApp Business API platform designed for Indian businesses to manage customer communications. The software provides features including AI-powered chatbots, bulk broadcasting capabilities, and multi-agent live chat functionality. Chat Mitra offers real-time analytics dashboards, pre-approved message templates, and automated response systems. The platform supports integrations with CRM systems and e-commerce platforms such as Shopify and WooCommerce.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ChatMitra

Enables seamless customer communication on WhatsApp with official Meta Business API, supporting unlimited messaging and multi-agent collaboration
Offers AI-powered chatbots and automation tools for instant lead qualification, faster response times, and improved customer engagement
Provides real-time analytics and campaign tracking to optimize broadcasts, monitor conversions, and refine messaging strategies
Integrates easily with popular CRMs and e-commerce platforms, streamlining workflows and abandoned cart recovery without technical complexity
Delivers enterprise-grade security with SOC Two and GDPR compliance, AES encryption, and role-based access control for data protection

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ChatMitra

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Chat Mitra offers flexible and affordable WhatsApp automation pricing for businesses of all sizes. The platform is designed to help startups, SMEs, agencies, and enterprises automate customer communication, lead generation, support, and engagement through the WhatsApp Business API.

The Starter Plan is free to get started and uses a simple pay-per-conversation pricing model. Businesses only pay ₹0.20 per conversation plus applicable Meta charges. This plan includes WhatsApp Business API access, onboarding support, broadcasting tools, contact management, campaign tracking, message templates, and basic automation features.

The Pro Plan is designed for businesses that require advanced automation and AI-powered communication. It is priced at ₹999 per month plus ₹0.20 per conversation and Meta charges. In addition to all Starter Plan features, the Pro Plan includes AI chatbot automation, auto replies, webhook integrations, API access for sending messages directly from websites or internal systems, advanced workflows, and developer integrations.

Chat Mitra provides scalable pricing that allows businesses to start small and grow based on usage requirements without large upfront costs. Meta conversation charges are billed separately as per WhatsApp Business pricing policies.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- API
- Activity Dashboard
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Surveys & Feedback

## Integrations (5 total)

- Google Sheets
- Razorpay
- Shopify
- Shopify Plus
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Reviews

### "Best In Terms Of Affordability & Support For New & Small Scale Business Owners" — 5.0/5

> **Akshay** | *8 June 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I have been extremely satisfied with the services provided by Chatmitra. Their team is professional, responsive, and genuinely committed to helping businesses establish a strong digital presence. What stands out most is their affordable pricing structure, which makes high-quality digital marketing and business support accessible even for startups and small-scale business owners.

As a business owner, I understand how important it is to get value for every rupee invested, and Chatmitra consistently delivers excellent results without charging excessive fees. Their services are practical, effective, and tailored to the unique needs of growing businesses.

I would especially recommend Chatmitra to new entrepreneurs and small business owners who may not have large marketing budgets but still want to compete effectively in today's digital marketplace. Their guidance, support, and cost-effective solutions can make a significant difference in building brand awareness and attracting customers.

Overall, Chatmitra offers an outstanding combination of affordability, reliability, and effectiveness. I highly recommend their services to anyone looking to grow their business with confidence.
> 
> **Cons**: At this stage, it's difficult for me to point out any significant drawbacks of Chatmitra because I am still a relatively new user of their services. So far, my experience has been positive in terms of communication, support, pricing, and overall service quality. The team has been responsive and professional, and the solutions provided have met my expectations.

If I had to mention one limitation, it would simply be that I haven't been using their services long enough to fully evaluate the long-term impact and consistency of results. Some business services reveal their true value over several months, so I believe a more comprehensive assessment will only be possible with time. As of now, I have not encountered any major issues or concerns, and I look forward to continuing to work with them and seeing the long-term benefits of their support.

## Links

- [View on GetApp](https://www.getapp.sg/software/2095058/chatmitra)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/chatmitra/> |
| en-AE | <https://www.getapp.ae/software/2095058/chatmitra> |
| en-AU | <https://www.getapp.com.au/software/2095058/chatmitra> |
| en-CA | <https://www.getapp.ca/software/2095058/chatmitra> |
| en-GB | <https://www.getapp.co.uk/software/2095058/chatmitra> |
| en-IE | <https://www.getapp.ie/software/2095058/chatmitra> |
| en-NZ | <https://www.getapp.co.nz/software/2095058/chatmitra> |
| en-SG | <https://www.getapp.sg/software/2095058/chatmitra> |
| en-ZA | <https://www.getapp.za.com/software/2095058/chatmitra> |

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