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description: If you're in a hunt for the best solution for your business, learn what Viova has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Viova Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Viova](/software/2095713/viova)

# Viova

Canonical: https://www.getapp.sg/software/2095713/viova

> Viova is an AI voice agent designed for automotive dealerships that handles inbound calls around the clock. The solution books service appointments directly into dealership management systems in real time, sends SMS and email communications, and intelligently transfers calls when needed. Viova offers flexible deployment options including front desk coverage, overflow support, and extended hours operation, with a performance dashboard that tracks call activity and outcomes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Viova

Provides instant, around-the-clock response to every inbound call, helping dealerships capture every opportunity&#10;Books service appointments directly into the dealership management system in real time, streamlining scheduling for both staff and customers&#10;Handles transfers, provides detailed information, and manages customer inquiries with a conversational, human-like tone&#10;Supports communication by sending SMS and emails, ensuring customers receive timely updates and confirmations&#10;Delivers clear insights through a performance dashboard that tracks calls, bookings, and outcomes for improved operational visibility

## About the vendor

- **Company**: Viova

## Commercial Context

- **Starting Price**: US$375.00
- **Pricing model**: Usage Based
- **Pricing Details**: Viova is available on monthly subscription plans starting at $375 per month, with tiers scaling based on monthly call volume. Each plan includes a set allocation of handled call minutes, with higher tiers providing greater capacity for dealerships with larger inbound call volumes.&#10;&#10;All plans include Viova's core capabilities: 24/7 inbound call handling, intelligent call routing, service appointment booking, sales appointment and callback scheduling, call transcripts, customer SMS confirmations, follow-up email notifications to staff, and access to the Viova analytics dashboard.&#10;&#10;DMS and CRM integrations are included across plans, connecting Viova directly to the dealership's existing systems so appointments land automatically without manual entry.&#10;&#10;Annual subscription options are available and include first-year integration fees. Enterprise pricing is available for dealer groups requiring custom call volumes or multi-rooftop deployments. Contact the Viova team for details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Canada, Germany, Ireland, United Kingdom, United States

## Features

- AI Copilot
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Augmented Analytics
- Automated Responses
- Automated Routing
- Automated Scheduling
- Contact Database
- Contextual Guidance
- Customer Database
- Customer Experience Management
- Customer History
- Customer Support
- Customizable Branding
- For Automotive Dealerships
- For Sales/Marketing
- Generative AI
- Intent Recognition
- Inventory Management

## Integrations (5 total)

- Automotive Retail Cloud (ARC)
- Autosoft DMS
- CARS+
- DMS
- Dealertrack DMS

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)
- [Car Dealer Software](https://www.getapp.sg/directory/201/auto-dealers/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2095713/viova)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/viova/> |
| en-AE | <https://www.getapp.ae/software/2095713/viova> |
| en-AU | <https://www.getapp.com.au/software/2095713/viova> |
| en-CA | <https://www.getapp.ca/software/2095713/viova> |
| en-GB | <https://www.getapp.co.uk/software/2095713/viova> |
| en-IE | <https://www.getapp.ie/software/2095713/viova> |
| en-NZ | <https://www.getapp.co.nz/software/2095713/viova> |
| en-SG | <https://www.getapp.sg/software/2095713/viova> |
| en-ZA | <https://www.getapp.za.com/software/2095713/viova> |

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