---
description: If you're in a hunt for the best solution for your business, learn what ChatBeacon has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChatBeacon Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [ChatBeacon](/software/2095847/chatbeacon)

# ChatBeacon

Canonical: https://www.getapp.sg/software/2095847/chatbeacon

> ChatBeacon AIX is an AI-based live chat platform that helps businesses manage customer support and engagement through real-time conversations across websites and mobile apps.
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Customer Support**.

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## Overview

### Key benefits of ChatBeacon

Engage customers in real time across websites and mobile apps. Boost customer satisfaction and sales with AI-powered chat. Customizable chat widgets that match your brand. Full chat history and CRM integration for seamless follow-up. Combine AI automation with live human support. Build long-term customer relationships and drive conversions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 2.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 10% | (1/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmartMax Software Inc. (ChatBeacon)
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: ChatBeacon AIX licensing is based on concurrent logins. If you have 4 operators you want signed in concurrently, you will need 4 seats.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Automated Responses
- Autoresponders
- CRM
- Canned Responses
- Chatbot
- Customizable Branding
- Geotargeting
- Natural Language Processing
- Offline Form
- Proactive Chat
- Real-time Consumer-facing Chat
- Screen Sharing
- Transfers/Routing

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Reviews

### "Complicated backend and poorly designed user desktop.  Dragged our site speed down." — 1.0/5

> **Verified Reviewer** | *23 December 2017* | Retail | Recommendation rating: 1.0/10
> 
> **Pros**: It can integrate with Google translation and bot providers. Support was good from what appears was their only support tech.
> 
> **Cons**: The product has a complicated backend that will require help to set up and make changes.  There was a complete lack of documentation and instructions which were slowly coming out but nothing was together on the administrator's side for setup.
> 
> Make sure to measure site speed on your site before and after launching this type of integration.  Never had this problem in the past.

## Links

- [View on GetApp](https://www.getapp.sg/software/2095847/chatbeacon)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/chatbeacon/> |
| en-AE | <https://www.getapp.ae/software/2095847/chatbeacon> |
| en-AU | <https://www.getapp.com.au/software/2095847/chatbeacon> |
| en-CA | <https://www.getapp.ca/software/2095847/chatbeacon> |
| en-GB | <https://www.getapp.co.uk/software/2095847/chatbeacon> |
| en-IE | <https://www.getapp.ie/software/2095847/chatbeacon> |
| en-NZ | <https://www.getapp.co.nz/software/2095847/chatbeacon> |
| en-SG | <https://www.getapp.sg/software/2095847/chatbeacon> |
| en-ZA | <https://www.getapp.za.com/software/2095847/chatbeacon> |

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