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description: If you're in a hunt for the best solution for your business, learn what Hazel has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hazel Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Hazel](/software/2097150/hazel)

# Hazel

Canonical: https://www.getapp.sg/software/2097150/hazel

> Hazel is an AI assistant for child care centers, homes, and schools, offering automated phone reception, lead management, and website chat. It includes Hazel Voice, answering calls 24/7 in multiple languages and booking tours; Hazel CRM, capturing inquiries and automating email/SMS sequences; and Hazel Chat, engaging website visitors and scheduling tours via a chat widget.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Hazel

Provides round-the-clock phone answering, tour booking, and lead management for child care centers, homes, and schools
Streamlines parent communication across phone, website chat, and CRM, ensuring every inquiry is captured and nurtured
Supports multilingual conversations in over seventy languages, making parent interactions accessible and inclusive
Automates routine tasks such as absence logging, policy questions, and staff onboarding, allowing educators to focus on children
Integrates with existing childcare management systems and calendars, keeping attendance, enrollment, and communication in sync

## About the vendor

- **Company**: Hazel

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Chinese, Croatian, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Icelandic, Irish, Italian, Japanese, Korean, Latvian, Portuguese, Russian, Serbian, Spanish, Traditional Chinese, Turkish
- **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 83 more

## Features

- AI Copilot
- AI/Machine Learning
- API
- Activity Dashboard
- Alerts/Notifications
- Attendance Tracking
- CRM
- Calendar Management
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Communications Management
- Contact Database
- Contact Management
- Customer Accounts
- Enrollments/Onboarding
- Generative AI
- Interaction Tracking
- Lead Management
- Live Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)
- [CRM Software](https://www.getapp.sg/directory/230/crm/software)
- [Child Care Software](https://www.getapp.sg/directory/703/daycare/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2097150/hazel)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/hazel/> |
| en-AE | <https://www.getapp.ae/software/2097150/hazel> |
| en-AU | <https://www.getapp.com.au/software/2097150/hazel> |
| en-CA | <https://www.getapp.ca/software/2097150/hazel> |
| en-GB | <https://www.getapp.co.uk/software/2097150/hazel> |
| en-IE | <https://www.getapp.ie/software/2097150/hazel> |
| en-NZ | <https://www.getapp.co.nz/software/2097150/hazel> |
| en-SG | <https://www.getapp.sg/software/2097150/hazel> |
| en-ZA | <https://www.getapp.za.com/software/2097150/hazel> |

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The Front Desk Receptionist persona logs absences and late pickups, records messages from vendors and contractors and intelligently routes urgent matters to directors only when necessary. The Staff Assistant persona addresses policy queries, guides new hires through onboarding steps and provides after hours support from a separate staff knowledge base. The system automatically categorizes and transcribes calls into fifteen predefined categories, generates AI summaries and stores audio recordings for playback. The voice service supports multilingual conversations in more than seventy languages with automatic language detection and real time switching. A customizable knowledge base enables updates to hours, pricing, program details and policies in plain language, which the system incorporates into subsequent interactions. A smart transfer feature logs the reason for every escalation before routing calls to human staff members.\nHazel CRM captures inquiries from phone calls, website chat, web forms, walk ins and SMS messages into a unified enrollment pipeline that tracks families from initial contact through enrollment. The CRM includes more than twenty pre built email and SMS drip sequences designed for child care enrollment scenarios, including tour follow up, waitlist nurturing and re engagement campaigns with conditional branching logic. The system suggests next best actions for each lead, maintains a unified communication thread showing all calls, emails, messages and notes in chronological order, and generates custom reports through natural language queries. Hazel Chat serves as a website widget that responds instantly to visitor questions in the center s voice, displays real time tour availability and enables booking directly within the chat interface. 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