---
description: If you're in a hunt for the best solution for your business, learn what Viqal has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Viqal Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Viqal](/software/2099118/viqal)

# Viqal

Canonical: https://www.getapp.sg/software/2099118/viqal

> Viqal is an AI-powered guest messaging platform designed for hotels that automates communication across WhatsApp, SMS, and other channels. The software handles guest inquiries, processes service requests, and integrates with property management systems to execute actions such as extending reservations, updating folios, and managing upsell opportunities. It features a unified team inbox where AI resolves routine questions automatically and escalates complex requests to staff with full context.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of Viqal

Streamlines guest communication by automating responses to common questions, service requests, and upsell opportunities across WhatsApp, SMS, and other channels
Reduces staff workload by resolving the majority of guest inquiries automatically, allowing team members to focus on more complex needs
Enhances guest experience with instant, consistent answers and proactive messaging, minimizing delays and missed interactions
Integrates seamlessly with existing property management systems and communication channels, eliminating the need for extensive IT projects
Tracks upsell revenue and guest interactions in a unified inbox, providing clear visibility and measurable results for hotel teams

## About the vendor

- **Company**: Viqal

## Commercial Context

- **Starting Price**: €99.00
- **Pricing model**: Other
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Responses
- Automated Routing
- Chatbot
- Customizable Branding
- For Sales/Marketing
- Generative AI
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Proactive Chat
- Workflow Automation

## Integrations (10 total)

- Cloudbeds
- Hotelizer
- Kross Booking
- Mews
- OPERA Cloud Property Management
- Oracle Cloud Infrastructure (OCI)
- Pylon
- SabeeApp
- Webhotelier
- protel PMS

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2099118/viqal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/viqal/> |
| en-AE | <https://www.getapp.ae/software/2099118/viqal> |
| en-AU | <https://www.getapp.com.au/software/2099118/viqal> |
| en-CA | <https://www.getapp.ca/software/2099118/viqal> |
| en-GB | <https://www.getapp.co.uk/software/2099118/viqal> |
| en-IE | <https://www.getapp.ie/software/2099118/viqal> |
| en-NZ | <https://www.getapp.co.nz/software/2099118/viqal> |
| en-SG | <https://www.getapp.sg/software/2099118/viqal> |
| en-ZA | <https://www.getapp.za.com/software/2099118/viqal> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.sg/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Viqal","description":"Viqal is an AI powered guest communication automation platform built to enable hotels to manage guest conversations across multiple messaging channels. The platform supports messaging applications such as WhatsApp, rich communication services and SMS to deliver consistent responses while reducing staff workload. Hotels of various sizes and segments configure the software to align with unique operational models ranging from boutique studios to standalone villas. The solution addresses the challenge of providing timely, accurate answers to guest inquiries and transforms routine interactions into revenue generating opportunities.\nThe platform operates through four core functional surfaces that interoperate to manage the entire communication lifecycle. The AI Operator serves as the primary automation engine by handling common guest queries autonomously and executing actions within the property management system. The Team Inbox consolidates all guest conversations into a unified interface where AI resolved threads appear alongside staff escalations with complete context, including reservation details and conversation history. Messaging campaigns trigger communications based on guest stay timeline events or specific property management system updates to ensure relevant information reaches guests at the appropriate time. The upselling module embeds ancillary offers directly into the guest conversation thread and processes services such as late checkout and spa bookings, applies charges to guest folios and tracks revenue attribution automatically.\nViqal maintains native integrations with multiple property management systems including Mews, Protel, Cloudbeds, Kross Booking, Wubook, Webhotelier and Booking Experts to facilitate bidirectional data exchange. The integration framework enables live lookups for availability and pricing and writes back actions such as reservation extensions and folio charges to the property management system. The system supports over two hundred languages and can be deployed without extensive technical resources. The architecture layers on top of existing hotel technology stacks, enhancing current property management platforms without requiring replacement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eeb46829-581f-4b7e-ace4-666ff7af5578.png","url":"https://www.getapp.sg/software/2099118/viqal","@id":"https://www.getapp.sg/software/2099118/viqal#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"offers":{"price":"99","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.getapp.sg/software/2099118/viqal#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Chatbot Software","position":2,"item":"/directory/2795/chatbot/software","@type":"ListItem"},{"name":"Viqal","position":3,"item":"/software/2099118/viqal","@type":"ListItem"}]}]}
</script>