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description: If you're in a hunt for the best solution for your business, learn what Crescendo Lab MAAC has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Crescendo Lab MAAC Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Marketing Analytics Software](/directory/602/marketing-analytics/software) > [Crescendo Lab MAAC](/software/2099553/maac)

# Crescendo Lab MAAC

Canonical: https://www.getapp.sg/software/2099553/maac

> MAAC helps businesses unify customer data and execute targeted marketing campaigns via LINE, SMS, and other channels. By integrating AI, MAAC delivers personalized messages based on brand tone, customer behavior, and live data, reducing the time from strategy to execution.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Crescendo Lab MAAC

\- Omnichannel AI Journey: Design automated customer journeys across LINE, Email, and SMS. AI triggers the next best action based on each customer's behavior, guiding every customer through their most relevant journey.
- AI Smart Segmentation: Automatically consolidates customer data and uses AI to predict purchase intent and churn risk, helping marketers target the right audience and maximize campaign ROI.
- AI Content Generation \& Product Recommendation: Generate personalized marketing copy based on campaign goals and historical performance, while automatically recommending the most relevant products for each customer.
- AI Smart Sending: Learns each customer's engagement patterns and predicts the optimal send time, ensuring messages are delivered when each individual is most likely to open and respond.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Crescendo lab

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: MAAC is available as a subscription-based SaaS plan, priced based on the number of active contacts and features required. Plans are tailored to enterprise needs across marketing automation, omnichannel messaging, and AI capabilities. A free trial is available upon request — contact our team to get started. Custom pricing is available for larger organizations.
- **Target Audience**: 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, Japanese, Thai
- **Available Countries**: Japan, Singapore, Taiwan, Thailand

## Features

- AI Copilot
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Tracking
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Drip Campaigns
- Dynamic Content
- Email Marketing
- Engagement Tracking
- Event Triggered Actions
- Generative AI
- Lead Capture
- Lead Generation

## Integrations (9 total)

- CYBERBIZ
- Emarsys
- Insider One
- Instagram
- SHOPLINE
- Salesforce Platform
- Shopify
- WhatsApp
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Marketing Analytics Software](https://www.getapp.sg/directory/602/marketing-analytics/software)

## Related Categories

- [Marketing Analytics Software](https://www.getapp.sg/directory/602/marketing-analytics/software)
- [Marketing Automation Software](https://www.getapp.sg/directory/308/marketing-automation/software)

## Reviews

### "MAAC Platform Review" — 5.0/5

> **Arisa** | *7 July 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: The platform provides good value for money and meets our business needs well. It is also relatively easy to use, making it convenient for day-to-day operations. The MAAC team consistently provides excellent customer support and is always available whenever assistance is needed.
> 
> **Cons**: 1. For data analysis, one area for improvement is that there is currently no video view metric available for tracking.
2. The platform sometimes unstable. For example, the preview may work correctly in the test account, but after applying the same configuration to the official account, it may not function as expected.
> 
> Overall, I am pleased with the support provided by the MAAC team. They respond quickly and take action whenever urgent assistance is required. I have also noticed that the platform continues to introduce new features and improvements. However, there are still some areas that could be further enhanced to make the platform even better and provide more confidence for clients to continue using MAAC.

## Links

- [View on GetApp](https://www.getapp.sg/software/2099553/maac)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/maac/> |
| en-AE | <https://www.getapp.ae/software/2099553/maac> |
| en-AU | <https://www.getapp.com.au/software/2099553/maac> |
| en-CA | <https://www.getapp.ca/software/2099553/maac> |
| en-GB | <https://www.getapp.co.uk/software/2099553/maac> |
| en-IE | <https://www.getapp.ie/software/2099553/maac> |
| en-NZ | <https://www.getapp.co.nz/software/2099553/maac> |
| en-SG | <https://www.getapp.sg/software/2099553/maac> |
| en-ZA | <https://www.getapp.za.com/software/2099553/maac> |

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