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description: If you're in a hunt for the best solution for your business, learn what SuperIT has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SuperIT Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5025/ai-agents-for-customer-support/software) > [SuperIT](/software/2100577/superit)

# SuperIT

Canonical: https://www.getapp.sg/software/2100577/superit

> The IT support AI agent platform for MSPs and IT teams. SuperIT's AI agents autonomously resolve end-user incidents and service requests end-to-end — safely, 24/7, under your control — across your PSA/ITSM, RMM, M365 and more. Scale your brand of exceptional IT support without hiring. Book a demo.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of SuperIT

Resolve real IT issues end-to-end, not just route them — SuperIT's AI agents autonomously action incidents and service requests across devices and cloud, and escalate to human teams with full context only when human judgement is genuinely needed.&#10;&#10;Take safe, real-time action inside live environments with SuperIT's proprietary on-device software agent, which investigates and fixes problems on devices and in the cloud the way a skilled engineer would.&#10;&#10;Give every agent deep, current context with SuperIT's Digital Twin — a continuously updated map of your users, devices, applications, and configurations that grows more valuable over time.&#10;&#10;Connect to the tools you already run with SuperIT's vendor-agnostic integrations across PSA/ITSM Software, RMM, ticketing, knowledge bases, Microsoft 365, Google Workspace, and identity providers.&#10;&#10;Stay in complete control with SuperIT's allowlists, blocklists, approval workflows, no-go zones, and full audit trail — and keep your data yours, fully exportable.&#10;&#10;Deliver a consistent, personalised experience with SuperIT's per-user memory and brand-voice agents that remember each person's setup, preferences, and history.

## About the vendor

- **Company**: SuperIT

## Commercial Context

- **Starting Price**: US$595.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Italy, Japan, Netherlands, New Zealand, Spain, United Kingdom, United States

## Features

- API
- Autonomous Task Execution
- CRM Integration
- Communications Management
- Contextual Guidance
- Conversational AI
- Dashboard
- Data Security
- Human-in-the-loop (HITL)
- Inquiry Routing
- Interaction Tracking
- Knowledge Base Management
- Natural Language Processing
- Performance Metrics
- Proactive Chat
- Sentiment Analysis
- Third-Party Integration
- Ticket Management

## Integrations (10 total)

- Accelo
- Autotask PSA
- ConnectWise Automate
- ConnectWise PSA
- ConnectWise RMM
- HaloPSA
- Hudu
- IT Glue
- NinjaOne
- ServiceNow

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.getapp.sg/directory/5025/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.getapp.sg/directory/5025/ai-agents-for-customer-support/software)
- [Agentic AI](https://www.getapp.sg/directory/4895/agentic-ai/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2100577/superit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/superit/> |
| en-AE | <https://www.getapp.ae/software/2100577/superit> |
| en-AU | <https://www.getapp.com.au/software/2100577/superit> |
| en-CA | <https://www.getapp.ca/software/2100577/superit> |
| en-GB | <https://www.getapp.co.uk/software/2100577/superit> |
| en-IE | <https://www.getapp.ie/software/2100577/superit> |
| en-NZ | <https://www.getapp.co.nz/software/2100577/superit> |
| en-SG | <https://www.getapp.sg/software/2100577/superit> |
| en-ZA | <https://www.getapp.za.com/software/2100577/superit> |

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