--- description: If you're in a hunt for the best solution for your business, learn what Gastfreund has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Gastfreund Price, Reviews & Ratings | GetApp Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Gastfreund](/software/2101166/gastfreund) # Gastfreund Canonical: https://www.getapp.sg/software/2101166/gastfreund > The guest experience platform trusted by 7,000+ properties across 30 countries for over a decade — for hotels, resorts, holiday rentals, and campings. > > Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Gastfreund \- All-in-one guest journey: Manage every guest touchpoint from pre-arrival to post-stay on a single modular platform. - One platform, endless possibilities: Guest App, Info Channel, Hotel Newspaper, and Hotelboard, extendable by add-ons like AI assistant, experiences, and PMS integrations. - Personalised at scale: Deliver tailored content and services for every guest, automatically. - Works for any property: Purpose-built for hotels, resorts, holiday rentals, and campsites of all sizes. - Instant updates, zero printing: Keep all guest information current in real time, across all devices. - More revenue, less effort: Drive upsells and direct bookings through smart, in-stay recommendations. - Trusted by 7,000+ properties in 30 countries. Proven across Europe and beyond for over a decade. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 1 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Gastfreund ## Commercial Context - **Starting Price**: €29.00 - **Pricing model**: Other - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Austria, Belgium, Finland, France, Germany, Italy, Liechtenstein, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom ## Features - API - Activity Dashboard - Alerts/Notifications - Collaboration Tools - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Templates - Dashboard - Drag & Drop - Employee Management - Engagement Tracking - Feedback Management - For Vacation Rentals - Generative AI - Guest Experience Management - Knowledge Management - Loyalty Program - Marketing Automation - Multi-Channel Communication ## Integrations (6 total) - 3RPMS - ASA HOTEL - Planet - RoomRaccoon - ibelsa.rooms - protel PMS ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.getapp.sg/directory/601/customer-experience/software) - [Hospitality Property Management Software](https://www.getapp.sg/directory/81/hospitality-property-management/software) ## Alternatives 1. [Hostaway](https://www.getapp.sg/software/106989/hostaway) — 4.8/5 (1597 reviews) 2. [Hotelizer](https://www.getapp.sg/software/2069375/hotelizer-pms) — 4.9/5 (91 reviews) 3. [Erbon Hospitality](https://www.getapp.sg/software/2067146/erbon) — 4.8/5 (72 reviews) 4. [Yanolja Cloud Solution Property Management System (PMS)](https://www.getapp.sg/software/110741/ezee-absolute) — 4.6/5 (405 reviews) 5. [Breezeway](https://www.getapp.sg/software/130003/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "A Guest-App that fits the way we work" — 5.0/5 > **Klaus** | *28 July 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The setup was far quicker and less complicated than we expected. We provided our content, the team built the guest app around it, and we were live without having to work our way through a complex system on our own. What we appreciate most is how individually it can be set up. The app follows the way our house actually works instead of forcing us into a fixed template. Guests find what they need on their own, which noticeably takes pressure off reception. And whenever we do have a question, there is always someone we can reach, and we get a proper answer instead of a ticket number. We also use the pre-arrival check-in, which saves time at the desk and means guests arrive with the formalities already out of the way. > > **Cons**: Nothing significant so far. Whenever we had a question, it was answered quickly, so nothing became an issue. > > Very positive from the first contact onwards. Quick, uncomplicated onboarding, a guest app that we could tailor to our own processes, and a team that stays reachable after go-live, which, in our experience, is not a given. The guest app has become a standard part of the stay for us, and the pre-arrival check-in has made arrivals noticeably smoother. We would choose it again. ## Links - [View on GetApp](https://www.getapp.sg/software/2101166/gastfreund) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data