---
description: If you're in a hunt for the best solution for your business, learn what Emporiqa has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Emporiqa Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Emporiqa](/software/2103047/emporiqa)

# Emporiqa

Canonical: https://www.getapp.sg/software/2103047/emporiqa

> The AI chatbot that closes sales for e-commerce stores. It acts as an online salesperson: it recommends products from your catalog, handles objections, and walks shoppers to checkout in 65 languages. Ask it for a product you do not sell and it says so.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Emporiqa

Close sales from the chat. It acts like an online salesperson: it recommends the right product, handles objections on price and fit, and walks shoppers to checkout, so chats turn into orders instead of dead ends.&#10;&#10;Trust it in front of customers. Ask it for a product you do not sell and it says so, then lists what you do carry. When it is unsure, it says so and brings in your team with the full history. You can also step into any live conversation yourself, not only the ones that asked for help.&#10;&#10;Serve every shopper. It works in 65 languages and can search by uploaded photo, so international and visual shoppers get help too.&#10;&#10;Install without a project. Native plugins for WooCommerce (WordPress), Magento, PrestaShop, Drupal Commerce, and Sylius, all on the official marketplaces, plus Shopware 6 via Composer and GitHub. Connect your store and sync your catalog, no developer needed.&#10;&#10;Pay only for what it does. Pay-as-you-go at $0.25 per conversation, with $25 of signup credit and no card to start. If it never talks to a shopper, you never pay. No per-seat fees, and unlimited team members on every account.&#10;&#10;See the revenue. A dashboard shows which conversations led to purchases, the revenue attributed to chat, and customer satisfaction.&#10;&#10;Built for EU merchants. European company, GDPR-compliant, no training on your data.

## About the vendor

- **Company**: Rosel Group

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Pricing is simple pay-as-you-go. There is no monthly base fee and no per-seat charge. You pay $0.25 per conversation, and every account includes unlimited team members and all features.&#10;&#10;Every new account starts with $25 of signup credit (about 100 conversations), applied automatically at your first store. No credit card is required to sign up, and the credit does not expire while your store is active. A card is requested only once the signup credit runs out.&#10;&#10;A default monthly cap of $59 keeps costs predictable. You can raise or lower this cap anytime from your billing dashboard, or enable pause-on-cap so the assistant stops once the cap is reached. AI model (LLM) costs are included in the per-conversation price, so there is nothing separate to buy or connect.&#10;&#10;A conversation is one shopper chat session, regardless of how many messages it contains. You are billed per conversation, not per message and not per sale. A conversation is billed once, when a shopper writes their first message, and bringing in a person from your team keeps it the same conversation at the same price, however many of you join in. If it never talks to a shopper, you never pay.&#10;&#10;Included on every account at no extra cost: product recommendations, visual (photo) search, objection handling, cart and checkout in chat, customer support answers, order tracking, human handoff, 65 languages, unlimited team members, and a full analytics dashboard (conversations, conversion, revenue attribution, satisfaction). Native plugins for WooCommerce (WordPress), Magento, PrestaShop, Drupal Commerce, Sylius, and Shopware 6, plus a webhook API for other platforms.&#10;&#10;Enterprise: for catalogs over 100,000 products, custom volume pricing and priority onboarding are available. Quote on request.&#10;&#10;There are no tiers, no monthly minimum, and no annual lock-in. You can stop anytime. Full details at emporiqa.com/pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Analytics
- Automated Responses
- Automated Routing
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Contextual Guidance
- Customer Experience Management
- Customer Support
- Customizable Branding
- Customization
- For Sales/Marketing
- Generative AI
- Integrations
- Intent Recognition
- Language Detection

## Integrations (7 total)

- Adobe Commerce
- Drupal
- Drupal Commerce
- PrestaShop
- Sylius
- WooCommerce
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Alternatives

1. [LiveAgent](https://www.getapp.sg/software/91301/liveagent) — 4.7/5 (1788 reviews)
2. [Birdeye](https://www.getapp.sg/software/112535/birdeye) — 4.7/5 (707 reviews)
3. [Freshchat](https://www.getapp.sg/software/106095/freshchat) — 4.2/5 (154 reviews)
4. [Social Intents](https://www.getapp.sg/software/2044311/social-intents) — 4.7/5 (10 reviews)
5. [ChatBot](https://www.getapp.sg/software/108699/chatbot) — 4.6/5 (66 reviews)

## Links

- [View on GetApp](https://www.getapp.sg/software/2103047/emporiqa)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2103047/emporiqa> |
| de-AT | <https://www.getapp.at/software/2103047/emporiqa> |
| en | <https://www.getapp.com/all-software/a/emporiqa/> |
| en-AE | <https://www.getapp.ae/software/2103047/emporiqa> |
| en-AU | <https://www.getapp.com.au/software/2103047/emporiqa> |
| en-CA | <https://www.getapp.ca/software/2103047/emporiqa> |
| en-GB | <https://www.getapp.co.uk/software/2103047/emporiqa> |
| en-IE | <https://www.getapp.ie/software/2103047/emporiqa> |
| en-NZ | <https://www.getapp.co.nz/software/2103047/emporiqa> |
| en-SG | <https://www.getapp.sg/software/2103047/emporiqa> |
| en-ZA | <https://www.getapp.za.com/software/2103047/emporiqa> |
| fr | <https://www.getapp.fr/software/2103047/emporiqa> |
| fr-BE | <https://fr.getapp.be/software/2103047/emporiqa> |
| fr-CA | <https://fr.getapp.ca/software/2103047/emporiqa> |

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