---
description: If you're in a hunt for the best solution for your business, learn what WaaPY has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: WaaPY Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [WaaPY](/software/2104285/waapy)

# WaaPY

Canonical: https://www.getapp.sg/software/2104285/waapy

> Omnichannel customer engagement platform that centralizes messaging, AI automation, and team collaboration.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of WaaPY

1\. Centralize WhatsApp, Facebook Messenger, Instagram, Telegram, LINE, and web chat conversations into a single shared inbox for faster and more efficient customer communication.

2. Enable multiple team members to collaborate on customer conversations with assignment, tagging, internal notes, and real-time visibility to improve response times and accountability.

3. Automate customer support, lead qualification, appointment booking, and follow-ups using AI chatbots powered by your business knowledge base, APIs, and databases.

4. Send personalized bulk messages, promotional campaigns, appointment reminders, and customer updates at scale with advanced broadcasting and segmentation tools.

5. Connect seamlessly with N8N, CRM systems, ERP platforms, and third-party applications to automate workflows and eliminate repetitive manual tasks.

6. Deliver real-time customer information such as order status, account details, inventory availability, and appointment schedules through direct API and database integrations.

7. Unify messaging and voice communications with PBX integration, giving teams a complete view of customer interactions across multiple touchpoints.
Improve customer satisfaction, increase team productivity, and scale customer engagement efficiently with AI-powered automation and centralized communication management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: WaaPY

## Commercial Context

- **Starting Price**: US$60.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Indonesian, Malay, Spanish
- **Available Countries**: India, Indonesia, Malaysia, Singapore, Tunisia, Türkiye, United Arab Emirates, United Kingdom, United States

## Features

- AI Copilot
- Automated Responses
- Chatbot
- Customer Experience Management
- Customer Support
- For Sales/Marketing
- Lead Qualification
- Live Chat
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Proactive Chat
- Transcripts/Chat History
- Workflow Automation

## Integrations (2 total)

- Yeastar Cloud PBX
- n8n.io

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Reviews

### "From Multiple Tools to One Platform – WaaPY Simplified Our Omnichannel Business Messaging" — 5.0/5

> **Verified Reviewer** | *31 July 2026* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: The biggest advantage of WaaPY is that it brings everything into one platform. Before using it, we had separate tools for WhatsApp business messaging, CRM software, chatbot automation, and campaign management. Managing multiple platforms became expensive, and our team wasted a lot of time switching between different systems just to handle customer conversations.

With WaaPY, we now manage customer conversations, support tickets, labels, queues, blasting campaigns, and our CRM from a single dashboard. The AI WhatsApp chatbot answers common customer questions instantly, while the n8n bot automates repetitive tasks like assigning chats to the right team member, updating customer information, creating follow-ups, and triggering internal workflows.

The queue management ensures no customer message is missed, and labels help us organize new leads, existing customers, pending requests, and support cases. The shared inbox has also made collaboration between our sales and support teams much smoother because everyone can see the complete conversation history.

Another feature we really like is the WordPress plugin. Visitors on our website can start a WhatsApp conversation with us directly from the site without having to search for or manually save our phone number. It has made it much easier for customers to contact us, and we've noticed more inquiries coming through our website because of it.

Overall, WaaPY feels like a complete AI CRM, WhatsApp CRM software, AI messaging, and omnichannel business messaging platform instead of just another messaging tool. Having chatbots, CRM, automation, campaigns, queues, labels, ticket management, and website integration in one place has made our daily operations much more efficient.
> 
> **Cons**: There was a small learning curve during the first few days because the platform offers many features. Once we configured our workflows and labels, everything became straightforward.
> 
> Overall, our experience has been excellent. WaaPY has simplified our business messaging operations and reduced the number of software subscriptions we need. The AI messaging features, AI WhatsApp chatbot, CRM, queues, labels, blasting campaigns, and n8n automation have helped us improve response times and customer satisfaction. We also like that the platform supports multiple communication channels when needed, while keeping WhatsApp at the center of our operations. I would definitely recommend it to businesses that rely heavily on WhatsApp for customer communication.

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### "Great AI Omnichannel CRM for Business Messaging" — 5.0/5

> **Jamie** | *31 July 2026* | Sporting Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and brings all our business messaging channels into one AI omnichannel platform, save us a lot of time.
> 
> **Cons**: The initial setup takes a bit of time, and some AI CRM features could be easier to customize. It would be helpful to have more templates and tutorials for configuring
> 
> Overall, it's a reliable AI omnichannel platform with good CRM software, AI messaging, and omnichannel chatbot features. Great for managing conversations in one place.

## Links

- [View on GetApp](https://www.getapp.sg/software/2104285/waapy)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/waapy/> |
| en-AE | <https://www.getapp.ae/software/2104285/waapy> |
| en-AU | <https://www.getapp.com.au/software/2104285/waapy> |
| en-CA | <https://www.getapp.ca/software/2104285/waapy> |
| en-GB | <https://www.getapp.co.uk/software/2104285/waapy> |
| en-IE | <https://www.getapp.ie/software/2104285/waapy> |
| en-NZ | <https://www.getapp.co.nz/software/2104285/waapy> |
| en-SG | <https://www.getapp.sg/software/2104285/waapy> |
| en-ZA | <https://www.getapp.za.com/software/2104285/waapy> |

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