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description: If you're in a hunt for the best solution for your business, learn what HeiChat has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HeiChat Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [HeiChat](/software/2117048/heichat)

# HeiChat

Canonical: https://www.getapp.sg/software/2117048/heichat

> Cloud-based AI chatbot for Shopify stores, handling pre- and post-sales inquiries across 70+ languages with GPT-4 support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of HeiChat

\* Automates customer service around the clock without human staffing, reducing operational overhead for Shopify merchants of any size.
\* Responds in 70+ languages without configuration, allowing stores to serve international customers without additional localization setup.
\* Syncs automatically with Shopify product catalogs, policies, and store data, eliminating manual data entry and keeping chatbot responses current.
\* Writes new customer profile data directly into the Shopify customer list, centralizing customer records without additional data transfer steps.
\* Handles the majority of pre-sales inquiries autonomously, reducing support workload and freeing merchant teams for higher-priority tasks.
\* Provides live chat handoff via a mobile app (iOS/Android), allowing merchants to monitor and intervene in conversations at any time.
\* Supports selectable AI models (GPT-4, GPT-5, Claude 3 Sonnet, Claude 3.5 Haiku, Claude 3 Opus, Llama 3.1) per use case, giving merchants control over cost and capability trade-offs.
\* Includes a free tier with 800,000 tokens and no expiration, lowering the barrier to entry for smaller or lower-traffic stores.
\* Recommends up to 500 products per session using budget-based and intent-driven AI logic, supporting upsell and discovery without manual curation.
\* Auto-creates and auto-fills support tickets by analyzing conversation content, reducing response time and minimizing human error in ticket management.
\* Detects knowledge gaps in the custom knowledge base and surfaces one-click additions, keeping AI responses accurate as store information evolves.
\* Integrates with WhatsApp, Klaviyo, Messenger, and email, consolidating customer communication across multiple channels into a single platform.

## About the vendor

- **Company**: Heichat

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Hebrew, Japanese
- **Available Countries**: United States

## Features

- Automated Responses
- Chatbot
- Customer Support
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)

## Related Categories

- [Chatbot Software](https://www.getapp.sg/directory/2795/chatbot/software)
- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2117048/heichat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/heichat/> |
| en-AE | <https://www.getapp.ae/software/2117048/heichat> |
| en-AU | <https://www.getapp.com.au/software/2117048/heichat> |
| en-CA | <https://www.getapp.ca/software/2117048/heichat> |
| en-GB | <https://www.getapp.co.uk/software/2117048/heichat> |
| en-IE | <https://www.getapp.ie/software/2117048/heichat> |
| en-NZ | <https://www.getapp.co.nz/software/2117048/heichat> |
| en-SG | <https://www.getapp.sg/software/2117048/heichat> |
| en-ZA | <https://www.getapp.za.com/software/2117048/heichat> |

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