---
description: If you're in a hunt for the best solution for your business, learn what docket has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: docket Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [CMMS Software](/directory/131/cmms/software) > [docket](/software/2141686/docket-1)

# docket

Canonical: https://www.getapp.sg/software/2141686/docket-1

> docket is a computer-aided facilities management platform that converts emails into jobs and voice notes into reports through artificial intelligence. The software includes automated PPM scheduling, SLA tracking with escalation, contractor and client portals, and integration with accounting systems like Xero and QuickBooks. The platform operates across desktop, tablet, and mobile devices with offline functionality for engineers working on site.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of docket

Automates admin tasks by turning emails and voice notes into jobs and reports, reducing manual data entry for helpdesk and engineers&#10;Enables rapid onboarding with tools to import sites, assets, and contracts, allowing teams to start managing facilities in days&#10;Provides operational depth with features like SLA tracking, planned maintenance scheduling, and contractor compliance management&#10;Offers flexible system configuration, including workflow automation and per-client rules, tailored to each company’s real-world practices&#10;Streamlines the full job lifecycle from quote to invoice, with seamless integration to accounting platforms for payments and reporting

## About the vendor

- **Company**: docketfm

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: £35 per staff member, per month. No minimum and no tiers.&#10;&#10;Every feature is included at every size. There are no paid add-on modules and nothing is held back for a higher plan.&#10;&#10;Subcontractors and client portal logins are always free and never counted. You only pay for your own team.&#10;&#10;Onboarding is included at no cost for teams of ten and over, done by the person who built the software. Smaller teams get guided setup using the handbook plus a call.&#10;&#10;Twelve month minimum term. The price is fixed for the term and cannot rise mid contract. If you grow during the term you pay the difference from the following month, with no penalty and no re-signing.&#10;&#10;Over 60 staff, talk to us.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Activity Dashboard
- Alerts/Notifications
- Asset Lifecycle Management
- Asset Tracking
- Audit Trail
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Calendar Management
- Compliance Management
- Cost Tracking
- Dispatch Management
- Document Management
- Document Storage
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Facility Asset Management
- Generative AI
- Historical Reporting

## Support Options

- Email/Help Desk

## Category

- [CMMS Software](https://www.getapp.sg/directory/131/cmms/software)

## Related Categories

- [CMMS Software](https://www.getapp.sg/directory/131/cmms/software)
- [Field Service Management Software](https://www.getapp.sg/directory/255/field-service-management/software)
- [Facility Management Software](https://www.getapp.sg/directory/323/facility-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2141686/docket-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/docket-1/> |
| en-AE | <https://www.getapp.ae/software/2141686/docket-1> |
| en-AU | <https://www.getapp.com.au/software/2141686/docket-1> |
| en-CA | <https://www.getapp.ca/software/2141686/docket-1> |
| en-GB | <https://www.getapp.co.uk/software/2141686/docket-1> |
| en-IE | <https://www.getapp.ie/software/2141686/docket-1> |
| en-NZ | <https://www.getapp.co.nz/software/2141686/docket-1> |
| en-SG | <https://www.getapp.sg/software/2141686/docket-1> |
| en-ZA | <https://www.getapp.za.com/software/2141686/docket-1> |

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