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description: If you're in a hunt for the best solution for your business, learn what VOÏA has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: VOÏA Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [VOÏA](/software/2141927/voia)

# VOÏA

Canonical: https://www.getapp.sg/software/2141927/voia

> VOÏA is an AI-powered voice of client platform designed for small and medium-sized businesses in B2B markets. The software uses conversational surveys to collect client feedback and automatically extracts structured insights including NPS scores, CSAT ratings, sentiment analysis, and churn signals. It features real-time KPI visualization, campaign management tools, multi-language support, and white-label branding capabilities.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of VOÏA

Captures authentic client feedback through conversational AI, reducing bias and revealing true sentiment, satisfaction, and loyalty drivers&#10;Transforms unstructured conversations into actionable insights such as NPS, account health, churn signals, and growth opportunities&#10;Delivers executive-level clarity with automated trend analysis, account risk detection, and strategic reporting in one centralized platform&#10;Enables instant campaign activation with no setup or integrations required, designed to fit the budget and needs of B2B SMBs&#10;Ensures data privacy and security with robust authentication, role-based access, and long-term, compliance-ready data retention

## About the vendor

- **Company**: VOÏA

## Commercial Context

- **Starting Price**: US$12,000.00
- **Pricing model**: Flat Rate
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Czech, Danish, Dutch, English, Finnish, French, German, Portuguese, Spanish
- **Available Countries**: Belgium, Canada, France, Germany, Netherlands, Portugal, Spain, Switzerland, United Kingdom, United States

## Features

- AI/Machine Learning
- Chatbot
- Communication Management
- Customer Segmentation
- Email Management
- Feedback Management
- Generative AI
- Multi-Language
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Sentiment Analysis
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2141927/voia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/voia/> |
| en-AE | <https://www.getapp.ae/software/2141927/voia> |
| en-AU | <https://www.getapp.com.au/software/2141927/voia> |
| en-CA | <https://www.getapp.ca/software/2141927/voia> |
| en-GB | <https://www.getapp.co.uk/software/2141927/voia> |
| en-IE | <https://www.getapp.ie/software/2141927/voia> |
| en-NZ | <https://www.getapp.co.nz/software/2141927/voia> |
| en-SG | <https://www.getapp.sg/software/2141927/voia> |
| en-ZA | <https://www.getapp.za.com/software/2141927/voia> |

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