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description: If you're in a hunt for the best solution for your business, learn what Lexic Pulse has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lexic Pulse Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [Lexic Pulse](/software/2249900/lexic-pulse)

# Lexic Pulse

Canonical: https://www.getapp.sg/software/2249900/lexic-pulse

> Cloud-based customer intelligence platform that audits all contact center interactions and runs AI-driven analytics for enterprise CX.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Lexic Pulse

\* Eliminates operational blindness by auditing all contact center conversations across calls, WhatsApp messages, emails, and chat — replacing sample-based QA with complete interaction coverage.&#10;\* Automates quality scoring against configurable rubrics, reducing manual evaluation workload for QA teams while increasing scoring consistency across agents and shifts.&#10;\* Surfaces real-time agent guidance during live interactions, allowing supervisors to support agents at the moment of need rather than through post-call coaching alone.&#10;\* Monitors compliance adherence continuously and triggers automated alerts on policy violations, giving compliance officers an auditable record without manual review overhead.&#10;\* Delivers role-based dashboards with sentiment analysis, KPI tracking, and trend reporting, equipping CX leaders with the analytical depth needed for data-driven decision-making.&#10;\* Integrates with existing CRM and telephony infrastructure, allowing conversation data to flow into the platform without disrupting established contact center workflows.&#10;\* Supports multi-channel interaction capture across voice and digital channels, providing a unified view of customer experience across all communication touchpoints.

## About the vendor

- **Company**: Lexic.ai
- **Location**: Madrid, Spain
- **Founded**: 2021

## Commercial Context

- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: Spain

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Conversational AI Platforms](https://www.getapp.sg/directory/1647/conversational-ai-platform/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2249900/lexic-pulse)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/lexic-pulse/> |
| en-AE | <https://www.getapp.ae/software/2249900/lexic-pulse> |
| en-AU | <https://www.getapp.com.au/software/2249900/lexic-pulse> |
| en-CA | <https://www.getapp.ca/software/2249900/lexic-pulse> |
| en-GB | <https://www.getapp.co.uk/software/2249900/lexic-pulse> |
| en-IE | <https://www.getapp.ie/software/2249900/lexic-pulse> |
| en-NZ | <https://www.getapp.co.nz/software/2249900/lexic-pulse> |
| en-SG | <https://www.getapp.sg/software/2249900/lexic-pulse> |
| en-ZA | <https://www.getapp.za.com/software/2249900/lexic-pulse> |

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