---
description: If you're in a hunt for the best solution for your business, learn what Needle has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Needle Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Needle](/software/2292285/ecommerce-live-chat)

# Needle

Canonical: https://www.getapp.sg/software/2292285/ecommerce-live-chat

> Cloud-based AI marketing platform for DTC ecommerce brands ($1M-$10M revenue) covering paid ads, email, and social with human.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Needle

\* Consolidates paid ads, email, and social content execution into one subscription, replacing the cost and coordination overhead of managing multiple point solutions across channels.
\* Connects campaign performance data across channels into unified reporting, giving marketing teams a clearer view of cross-channel ROI without manual data aggregation.
\* Automates repetitive campaign tasks such as audience segmentation, scheduling, and content distribution, freeing teams to focus on strategy and creative work.
\* Supports collaboration across marketing, sales, and creative teams through shared workflows, approval queues, and asset libraries accessible from a single platform.
\* Scales campaign capacity without proportional increases in headcount, allowing growing businesses to expand marketing output as demand increases.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Needle AI
- **Location**: Lehi, US
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Needle for pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Singapore, United States

## Features

- Collaboration Tools
- Customizable Branding
- File Sharing
- Mobile Access
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations

## Integrations (2 total)

- Klaviyo
- Shopify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.getapp.sg/directory/561/live-chat/software)
- [AI Content Creation Platforms](https://www.getapp.sg/directory/5224/ai-content-generation-platforms/software)

## Reviews

### "Needles, great for a large personal injury firm" — 5.0/5

> **Jamilex** | *7 June 2023* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: I liked how it was my go to for working on the personal injury cases I was assigned to
> 
> **Cons**: I didn't like how old school it looked. A make over to make it look more clean would've been nice
> 
> It was a nice software to use when keeping track of cases and working on them. It allowed organization features that made it easy to find what I was looking for.

## Links

- [View on GetApp](https://www.getapp.sg/software/2292285/ecommerce-live-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/ecommerce-live-chat/> |
| en-AE | <https://www.getapp.ae/software/2292285/ecommerce-live-chat> |
| en-AU | <https://www.getapp.com.au/software/2292285/ecommerce-live-chat> |
| en-CA | <https://www.getapp.ca/software/2292285/ecommerce-live-chat> |
| en-GB | <https://www.getapp.co.uk/software/2292285/ecommerce-live-chat> |
| en-IE | <https://www.getapp.ie/software/2292285/ecommerce-live-chat> |
| en-NZ | <https://www.getapp.co.nz/software/2292285/ecommerce-live-chat> |
| en-SG | <https://www.getapp.sg/software/2292285/ecommerce-live-chat> |
| en-ZA | <https://www.getapp.za.com/software/2292285/ecommerce-live-chat> |

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