---
description: If you're in a hunt for the best solution for your business, learn what Ticketping has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Ticketping Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/3479/it-ticketing-systems/software) > [Ticketping](/software/2295965/ticketping)

# Ticketping

Canonical: https://www.getapp.sg/software/2295965/ticketping

> Cloud-based AI helpdesk routing email, live chat, and form submissions into Slack threads, with ticket tracking and analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Ticketping

\* Eliminates context switching by running support entirely within Slack, so agents handle tickets without navigating between separate tools.
\* Routes customer messages from live chat widgets, email, and API form submissions directly into Slack threads, consolidating all inbound channels in one place.
\* Provides structured ticket threads with automatic ownership, status, and priority tracking, replacing informal Slack workarounds with a formal ticketing layer.
\* AI suggests replies or auto-responds to repetitive and routine questions, reducing manual workload and freeing agents to focus on complex issues.
\* Escalates to a human agent in Slack when AI cannot resolve a query, maintaining response quality without manual monitoring of AI limits.
\* Supports cross-functional collaboration by allowing engineers, product managers, and founders to join ticket threads with full context, without email forwarding.
\* Web dashboard centralizes ticket tracking, team member management, integration configuration, and performance monitoring in a browser-accessible interface.
\* Scales with team and customer base growth by layering structured ticket management onto an existing Slack workspace, without requiring a platform migration.

## About the vendor

- **Company**: Ticketping

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [IT Ticketing Software](https://www.getapp.sg/directory/3479/it-ticketing-systems/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2295965/ticketping)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/ticketping/> |
| en-AE | <https://www.getapp.ae/software/2295965/ticketping> |
| en-AU | <https://www.getapp.com.au/software/2295965/ticketping> |
| en-CA | <https://www.getapp.ca/software/2295965/ticketping> |
| en-GB | <https://www.getapp.co.uk/software/2295965/ticketping> |
| en-IE | <https://www.getapp.ie/software/2295965/ticketping> |
| en-NZ | <https://www.getapp.co.nz/software/2295965/ticketping> |
| en-SG | <https://www.getapp.sg/software/2295965/ticketping> |
| en-ZA | <https://www.getapp.za.com/software/2295965/ticketping> |

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