---
description: If you're in a hunt for the best solution for your business, learn what CCsuite has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CCsuite Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [CCsuite](/software/2367969/ccsuite)

# CCsuite

Canonical: https://www.getapp.sg/software/2367969/ccsuite

> Cloud-based workforce management for contact centers, covering forecasting, scheduling, real-time adherence, and reporting.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Key benefits of CCsuite

\* Automates forecasting, scheduling, adherence tracking, and agent engagement across the full WFM cycle, reducing manual planning effort for operations teams.
\* Consolidates multi-channel demand signals into configurable forecast models, improving staffing accuracy across voice, chat, and digital queues.
\* Generates optimized shift schedules against configurable service-level targets, helping contact centers balance coverage requirements with agent availability.
\* Provides real-time adherence monitoring so supervisors can identify and act on live schedule deviations without manual recalculation.
\* Supports intraday management tools that allow operations teams to adjust staffing plans dynamically in response to volume fluctuations throughout the day.
\* Delivers agent-facing self-service features including schedule access, shift-swap workflows, and performance dashboards, reducing administrative load on supervisors.
\* Scales across multiple sites and time zones from a single platform, supporting consistent workforce management practices for distributed contact center operations.

## About the vendor

- **Company**: CCmath
- **Location**: Amstelveen, Netherlands
- **Founded**: 2005

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Netherlands

## Features

- Employee Database
- Employee Scheduling
- Labor Forecasting
- Time & Attendance

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Workforce Management Software](https://www.getapp.sg/directory/267/workforce-management/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2367969/ccsuite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/ccsuite/> |
| en-AE | <https://www.getapp.ae/software/2367969/ccsuite> |
| en-AU | <https://www.getapp.com.au/software/2367969/ccsuite> |
| en-CA | <https://www.getapp.ca/software/2367969/ccsuite> |
| en-GB | <https://www.getapp.co.uk/software/2367969/ccsuite> |
| en-IE | <https://www.getapp.ie/software/2367969/ccsuite> |
| en-NZ | <https://www.getapp.co.nz/software/2367969/ccsuite> |
| en-SG | <https://www.getapp.sg/software/2367969/ccsuite> |
| en-ZA | <https://www.getapp.za.com/software/2367969/ccsuite> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp Singapore has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.sg","url":"https://www.getapp.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.sg/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"CCsuite","description":"CCsuite is a cloud-based, end-to-end workforce management (WFM) solution built for mid-to-large contact centers across industries including retail, finance, healthcare, and telecommunications. The platform consolidates demand forecasting, shift scheduling, intraday management, real-time adherence monitoring, and agent engagement into a single unified environment, eliminating the need for disconnected point tools.\n\nCCsuite provides operations teams with configurable forecasting models that account for historical volume patterns, seasonal variation, and multi-channel demand signals. Scheduling engines generate optimized shift plans against configurable service-level targets, while intraday tools allow supervisors to respond to live deviations without manual recalculation. Agent-facing features include self-service schedule access, shift-swap workflows, and performance dashboards, supporting continuous operational visibility across all shifts and time zones.","image":"https://images.g2crowd.com/display-layer-screenshots/2110507/3c2f6b1ef0ed4f51e43036a89483c94e88f26ba0e9402fa69421e1fa1762829f.png","url":"https://www.getapp.sg/software/2367969/ccsuite","@type":"SoftwareApplication","@id":"https://www.getapp.sg/software/2367969/ccsuite#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.sg/#organization"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Workforce Management Software","position":2,"item":"/directory/267/workforce-management/software","@type":"ListItem"},{"name":"CCsuite","position":3,"item":"/software/2367969/ccsuite","@type":"ListItem"}],"@id":"https://www.getapp.sg/software/2367969/ccsuite#breadcrumblist"}]}
</script>