---
description: If you're in a hunt for the best solution for your business, learn what SurveyMonkey has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyMonkey Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyMonkey](/software/2371/surveymonkey)

# SurveyMonkey

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> SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.
> 
> Verdict: Rated **4.6/5** by 10495 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurveyMonkey

Enables fast creation of surveys and forms using AI and a wide selection of expert templates.
Offers actionable insights through automated analysis, helping to identify key patterns and trends.
Connects with a global audience panel and provides multiple distribution options for targeted feedback.
Integrates with over two hundred business tools to streamline workflows and automate processes.
Supports a variety of use cases, including employee feedback, customer satisfaction, market research, and event management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10495 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Momentive
- **Location**: San Mateo, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more

## Features

- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Benchmarking
- Brand Guidelines
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management

## Integrations (101 total)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... and 86 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)

## Related Categories

- [Survey Software](https://www.getapp.sg/directory/234/survey/software)
- [AI Marketing Tools](https://www.getapp.sg/directory/3873/ai-marketing-tools/software)
- [Market Research Software](https://www.getapp.sg/directory/889/market-research/software)
- [Forms Automation Software](https://www.getapp.sg/directory/589/forms-automation/software)
- [Polling Software](https://www.getapp.sg/directory/1061/polling/software)

## Alternatives

1. [UmfrageOnline](https://www.getapp.sg/software/131259/enquetes-maken) — 4.6/5 (1758 reviews)
2. [Google Forms](https://www.getapp.sg/software/112857/google-forms) — 4.7/5 (11537 reviews)
3. [Jotform](https://www.getapp.sg/software/10191/jotform-4-0) — 4.7/5 (2919 reviews)
4. [Typeform](https://www.getapp.sg/software/91581/typeform) — 4.7/5 (974 reviews)
5. [Survicate](https://www.getapp.sg/software/101401/survicate) — 4.6/5 (99 reviews)

## Reviews

### "Fit-for-purpose, simple surveying tool" — 5.0/5

> **Amanda** | *2 March 2026* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and simple interface for both creating and answering surveys. Easy to share results with the appropriate audience.
> 
> **Cons**: Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions.

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### "Decent Survey Tool for UK Teams" — 4.0/5

> **Derrick** | *2 August 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: SurveyMonkey's ease of use and flexibility make it a great tool for creating and sharing surveys. The interface is pretty solid, and we've had a good experience with it. It's worked well enough for our small team's needs, even with some complex questions.
> 
> **Cons**: One thing that took a bit to figure out was the reporting feature, which can be a bit overwhelming at first. Also, the mobile app could be more intuitive, especially when it comes to editing existing surveys. Not a huge deal, but kind of annoying when you're on the go.
> 
> I've had a largely positive experience with SurveyMonkey, using it regularly to gather feedback from teams and clients. The platform is user-friendly and feature-rich, allowing me to create and distribute surveys quickly. However, I've encountered occasional issues with data export and analysis, which prevents me from giving it a full 5-star rating.

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### "Shop around and find which survey system works best for you" — 3.0/5

> **Jocelyn** | *11 March 2026* | Nonprofit Organization Management | Recommendation rating: 4.0/10
> 
> **Pros**: I like that it is easy to set up surveys and different types of questions and layouts. It is able to make surveys look clean and engaging.
> 
> **Cons**: I mainly dislike the price as it is very expensive to purchase on its own. I would recommend a bundle option or finding another version like Microsoft or a cheaper option you can integrate.
> 
> Overall I have had a decent experience with Survey Monkey as I have used it often enough at different organizations. I have used other survey systems that have worked better and some that have been worse. In the end I think finding what best works for your org and needs is best.

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### "Survey Monkey recommended\!" — 5.0/5

> **Anna** | *28 May 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I like how simple it is to create questions. There is a variety of templates that are customizable. The app is free.
> 
> **Cons**: The team and employee engagement is low when the link is sent out to be filled out. The customer support takes long to answer.
> 
> Survey Monkey is a great app to use to Survey large groups of people. It provides great visual reports.

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### "Effective for Gathering Team Feedback" — 5.0/5

> **Emilia** | *19 July 2026* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have used it for internal IT satisfaction surveys, training evaluations, and process improvement requests. The survey builder is intuitive, file sharing is straightforward, and the response summaries make it easy to identify trends without spending hours analyzing data. Customer support has also been responsive whenever we've needed assistance.
> 
> **Cons**: The free version has limited customization and response options. Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs.
> 
> SurveyMonkey has been a reliable tool for collecting structured feedback across our organization. It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection.

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## Links

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| Locale | URL |
| de | <https://www.getapp.de/software/2371/surveymonkey> |
| de-AT | <https://www.getapp.at/software/2371/surveymonkey> |
| en | <https://www.getapp.com/customer-management-software/a/surveymonkey/> |
| en-AE | <https://www.getapp.ae/software/2371/surveymonkey> |
| en-AU | <https://www.getapp.com.au/software/2371/surveymonkey> |
| en-CA | <https://www.getapp.ca/software/2371/surveymonkey> |
| en-GB | <https://www.getapp.co.uk/software/2371/surveymonkey> |
| en-IE | <https://www.getapp.ie/software/2371/surveymonkey> |
| en-NZ | <https://www.getapp.co.nz/software/2371/surveymonkey> |
| en-SG | <https://www.getapp.sg/software/2371/surveymonkey> |
| en-ZA | <https://www.getapp.za.com/software/2371/surveymonkey> |
| es | <https://www.getapp.es/software/2371/surveymonkey> |
| es-CL | <https://www.getapp.cl/software/2371/surveymonkey> |
| es-CO | <https://www.getapp.com.co/software/2371/surveymonkey> |
| es-MX | <https://www.getapp.com.mx/software/2371/surveymonkey> |
| fr | <https://www.getapp.fr/software/2371/surveymonkey> |
| fr-BE | <https://fr.getapp.be/software/2371/surveymonkey> |
| fr-CA | <https://fr.getapp.ca/software/2371/surveymonkey> |
| nl | <https://www.getapp.nl/software/2371/surveymonkey> |
| nl-BE | <https://www.getapp.be/software/2371/surveymonkey> |
| pt | <https://www.getapp.com.br/software/2371/surveymonkey> |
| pt-PT | <https://www.getapp.pt/software/2371/surveymonkey> |

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