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description: If you're in a hunt for the best solution for your business, learn what Verzia has to offer thanks to GetApp Singapore. We provide the most detailed information on pricing, benefits, and disadvantages of software.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Verzia Price, Reviews & Ratings | GetApp Singapore 2026
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/4959/small-business-crm/software) > [Verzia](/software/2380895/verzia)

# Verzia

Canonical: https://www.getapp.sg/software/2380895/verzia

> Cloud-based omnichannel SaaS platform for B2B companies in Latin America that unifies WhatsApp, email, chat, and social media into one.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Key benefits of Verzia

\* Provides a unified per-customer view across all contact channels, with full interaction traceability that eliminates context loss when customers switch between WhatsApp, email, chat, or social media.
\* Consolidates ticket management and SLA tracking into a single dashboard, allowing teams to monitor compliance and prioritize responses without toggling between tools.
\* Configurable routing rules and automated workflows distribute incoming requests to the appropriate agents based on defined criteria, reducing manual triage effort.
\* Role-based access controls let administrators define permissions by team or function, keeping sensitive customer data accessible only to authorized users.
\* Real-time performance reporting on agent workload, response times, and resolution rates supports data-driven staffing and process decisions.
\* CRM and third-party integrations keep customer records synchronized across systems, reducing duplicate data entry and improving data consistency.
\* Cloud-based deployment removes on-premise infrastructure requirements, allowing distributed or remote customer service teams to operate from any location with internet access.
\* Automated workflows handle repetitive routing and notification tasks, freeing agents to focus on higher-complexity customer interactions.

## About the vendor

- **Company**: Verzia

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Argentina, Chile, Colombia, Costa Rica, Ecuador, Mexico, Panama, Peru, United States

## Features

- Contact Management
- Interaction Tracking
- Lead Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Small Business CRM Software](https://www.getapp.sg/directory/4959/small-business-crm/software)

## Related Categories

- [Small Business CRM Software](https://www.getapp.sg/directory/4959/small-business-crm/software)
- [CRM Software](https://www.getapp.sg/directory/230/crm/software)
- [Social CRM Software](https://www.getapp.sg/directory/558/social-crm/software)

## Links

- [View on GetApp](https://www.getapp.sg/software/2380895/verzia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/verzia/> |
| en-AE | <https://www.getapp.ae/software/2380895/verzia> |
| en-AU | <https://www.getapp.com.au/software/2380895/verzia> |
| en-CA | <https://www.getapp.ca/software/2380895/verzia> |
| en-GB | <https://www.getapp.co.uk/software/2380895/verzia> |
| en-IE | <https://www.getapp.ie/software/2380895/verzia> |
| en-NZ | <https://www.getapp.co.nz/software/2380895/verzia> |
| en-SG | <https://www.getapp.sg/software/2380895/verzia> |
| en-ZA | <https://www.getapp.za.com/software/2380895/verzia> |

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