Paycom

4.4 (902)
Write a Review!
Cloud-based human capital management (HCM) software

About Paycom

Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.


Key benefits of Paycom

It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.


Images

Paycom Software - 1
Paycom Software - 2
View 5 more
Paycom video
Paycom video
Paycom video
Paycom Software - 1
Paycom Software - 2

Not sure about Paycom? Compare with a popular alternative

Starting Price

No pricing found
US$2.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

115
122

Integrations

No integrations found
No integrations found

Ease of Use

4.3 (902)
4.3 (189)

Value for Money

4.3 (902)
4.4 (189)

Customer Service

4.3 (902)
4.7 (189)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

SentricHR

4.4
#1 Alternative to Paycom
Prioritize your people with simplified management for all things HR - Paperless Onboarding, Documents, Payroll,...

TrackSmart Attendance

4.3
#2 Alternative to Paycom
With TrackSmart, we created the next generation of employee attendance tracking as a cloud-based solution for managers,...

PurelyHR

4.5
#3 Alternative to Paycom
PurelyHR is an online human resource information (HRIS) system offered by Canada-based Ironflow Technologies.

Namely

4.2
#4 Alternative to Paycom
With modern, intuitive technology and a world-class team of HR experts, Namely empowers people teams with an all-in-one...

Reviews

Overall rating

4.4 /5
(902)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.3/5

Already have Paycom?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 902
Brandon
Brandon
Overall rating
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The easy way to manage and view your paycheck and schedule

Reviewed on 04/01/2024

Pros

The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go

Cons

I didn't have any dislikes about this product.

Response from Paycom

We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!

Oleg
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is a nice tool for any kind of business with a payroll feature

Reviewed on 20/05/2024

Pros

Keeping your clock ins/outs in the line with employer books.

Cons

Sometimes it is hard to not to miss the buttons on the punches

Response from Paycom

Thank you for the 5-star review! Our company's mission is to simplify HR and payroll processes for all our users. If you have any additional feedback, please reach out to our team at [email protected].

Christine
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Honestly not worth the cost

Reviewed on 01/04/2022

We've had Paycom for 3 years. Not a single rep we've ever worked with has had HR or payroll...

We've had Paycom for 3 years. Not a single rep we've ever worked with has had HR or payroll experience so they have no context for any of our questions or issues. You have to explain to the customer service rep how their own system works in order for them to understand the problem you're having. We've also had 6 different customer service reps in 3 years - they keep quitting. I don't blame them, they aren't given any of the knowledge or tools to actually be helpful. And don't expect to actually be able to get through to your rep when you call, you'll get someone else who knows even less. When you do get your rep, they always have to "get back to you" about your question but they rarely do. The most common answer or solution is "oh, the system can't do that but we'll put in a suggestion for it with our development team". Still waiting on most of those developments.

Their big selling point is that it saves time - the trick is they mean it saves the employees time, not the Payroll people, not the HR people, not the IT people. For all of these people, processing time has doubled and some things are literally impossible to do in the system, things that are standard in any other system.

Everything is designed to charge you more money and everything is overpriced. We're currently being forced into an update to their payroll module that will also cost more money. It's not an optional upgrade and it's not an upgrade we want or need, but we will be forced into it anyway.

Pros

Once you understand how it works, you can figure most things out for yourself. And you'll have to.

Cons

Everything is so manual that administrators will spend a lot of additional time on processes and transactions. Customer Service is really terrible - they don't know how their own system works and they don't follow through on commitments.

Response from Paycom

Hi, Christine. We've been in contact with the team serving your organization and they are working diligently to connect with your team to begin addressing your concerns while you're out of office. We greatly value your business and look forward to improving our partnership. If we can be of further assistance, please reach out to us at [email protected].

LISE
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I would highly recommend

Reviewed on 19/04/2024

I have used Paychex for smaller companies and really like it. ADP would be the primary competition...

I have used Paychex for smaller companies and really like it. ADP would be the primary competition for Paycom and their customer service is horrible. I would never recommend ADP.

Pros

The customer service is very friendly and the company is very organized and customer focused.

Cons

I have had many customer service rep. changes in the the past 7 years. I would love to have a more stable customer service rep.

Response from Paycom

Lise, thank you for sharing your experience. It's a pleasure to provide your organization with the support you need to be successful. Thank you for the 5-star review!

Vanessa
Overall rating
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So far so good

Reviewed on 21/05/2024

Pros

We greatly appreciate the Paycom system and all that it has done for us that our previous systems were unable to achieve.

Cons

Time off management is different from ADP which we used before. Our employees are still confused.

Response from Paycom

Vanessa, we're happy to hear Paycom is supporting and fulfilling your organization's HR and payroll needs! Should you ever need additional assistance, please reach out to our team at [email protected].

Showing 5 reviews of 902 Read all reviews

Paycom FAQs

Below are some frequently asked questions for Paycom.

Paycom offers the following pricing plans:

  • Free Trial: Not Available

Contact Paycom for pricing information.

Paycom has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

Paycom supports the following languages:

English

Paycom supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Paycom has

Paycom offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Paycom.