About Paycom
Paycom offers user-friendly HR and employee-driven payroll technology to enhance the employee life cycle, in a single software. Paycom drives efficiencies, increases data integrity and gives employees power over their HR information through a self-service app. Employees already manage their timecards, PTO, benefits and more. Now they can own their payroll, which results in improved accuracy, reduced employer liability, increased process oversight and unparalleled employee insight into their pay.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paycom
Key benefits of Paycom
It's All About Your People. Paycom empowers businesses with timely, accurate access to their workforce data. Our system gives employees easy, anytime access to view and interact with their own information, reducing the administrative burden on HR. Since all applications are driven from a single database, changes made by employees or employers populate instantly throughout the system, with no need to re-key information. The speed and accuracy of Paycom’s single-database application allows us to provide more accurate, timely financial and operational data to executives than any other provider. Paycom serves clients in every industry nationwide.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paycom
Images
Features
Total features of Paycom: 119
Alternatives
Performance Pro
PrimePay
Workday HCM
TrackSmart Attendance
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycom, my HR Department
Reviewed on 27/09/2018
None of the payroll companies I have used in the past even compare to Paycom. The dedicated...
None of the payroll companies I have used in the past even compare to Paycom. The dedicated specialist is very important to me and I can speak to them with any questions. With the other companies, my payroll account never seemed to be important or big enough with them and I was never able to get the help I needed. With that said, this made a situation where I had to figure everything out and make sure my filings were correct and on the correct forms. One thing I do not want to do is get messed up with payroll taxes. The other companies didn't seem to care if I was compliant and I never had a good relationship to rely on with their specialists. The costs associated with Paycom are also better than any of the above listed companies. Overall, Paycom is my HR Department and I am very satisfied.
Pros
The ease of use is the single best quality of this company. My payroll processing time has never been as effiecent or organized in my 18 years of having my business. I am on the site weekly and am very glad that I can process my payroll in a few minutes. I have w2 employee’s and 1099 contractors that I pay through my company. Having a tool that is easy saves me time and thus saves me money. The greatest asset that Paycom offers is their friendly and knowledgeable staff. I would be lost without my specialist. She is amazing. Once the payroll is complete, the reports are very easy to use and run so that I can keep track of all my expenses.
Cons
Based on my experience over the last 5 years of using Paycom, my specialist ensures that I have no cons associated with my service. She is great.
Response from Paycom
Chad, thank you so much for the detailed review. We're happy to be your valued partner.
- Industry: Restaurants
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paycom is Incredible and has the best support team!
Reviewed on 01/05/2020
Engaging with our employees has been so much more efficient with Paycom! They love the interface...
Engaging with our employees has been so much more efficient with Paycom! They love the interface and once they got the hang of using it, we began to learn things from them as we made our transition.
Pros
There are so many features within Paycom that we utilize to make our operations smoother and mainly to communicate messages from the top level all the way to our team members.
Cons
There are still times where you have to jump through certain hoops to get to an end goal, or a particular report is dug down deep somewhere, but for the most part, Paycom has been user friendly and their support team is great.
Alternatives Considered
ADP Workforce NowReasons for Switching to Paycom
Our sales rep [SENSITIVE CONTENT HIDDEN], and her team were the best to work with and very knowledgeable about all of the products and features. We felt that was the best decision as this has turned into a great partnership where not only are we using what Paycom has to offer, but we are also able to provide our own suggestions which are coming to fruition for the whole company and this two way communication has been phenomenal.Response from Paycom
Thank you for the 5-star review, Armaan! We're thrilled you have enjoyed working with our sales team and our support specialists! We appreciate your feedback, and we encourage you to continue sharing any enhancements you would like to see from us with your dedicated support team.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
The black hole that is Customer Service in Paycom
Reviewed on 19/08/2021
The experience has been bad. They don't support their small to mid-size customers. The people are...
The experience has been bad. They don't support their small to mid-size customers. The people are nice but the business plan and structure is a mess.
Pros
The payroll portion seems to work well. We don't have to call for help often and it is pretty user friends.
Cons
The software is complicated and customer service is not available through Paycom. We have been working for 6 months to get the 401k feeds correct and we are still struggling. It may work but who knows if you can't get help.
Reasons for Choosing Paycom
Wanted more functionalitySwitched From
Paychex FlexReasons for Switching to Paycom
They sales person convinced me that their customer service was great and the structure put customer service first. She doesn't work there any more.Response from Paycom
Our support teams are dedicated to providing world-class service to each client. We connected with your client team to ensure your concerns have been addressed, but please feel free to reach out to us at [email protected] if we can be of further assistance. We're proud to be your HR provider and look forward to partnering with you on all your business's needs.
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
best platform for employee data management
Reviewed on 07/01/2023
paycom is a reference application for employee data management,with very good features I recommend...
paycom is a reference application for employee data management,with very good features I recommend it
Pros
Paycom allows for the efficient consolidation and tracking of individual employee data. It also reduces employer liability and saves time.
Cons
it is a very practical tool easy to use there is nothing bad to say about this application
Response from Paycom
It's great to know our products have consolidated and improved employee data management for your organization. We look forward to more years of partnership, and we appreciate your advocacy!
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Product and Support
Reviewed on 06/11/2019
The BEST Payroll, and HRIS system on the market hands down!
The BEST Payroll, and HRIS system on the market hands down!
Pros
This product has high technology and excellent ease of use. It is ever changing and improving to allow you to keep up with the latest technology. Paycom also will customize your product for your individual companies use. The customer support is outstanding and they are always there to assist you!
Cons
There isn't much I don't love about Paycom. They have outstanding support and walk me through each portion of the program. The only issue I have had with Paycom is not having the Back Benefits automatically calculated. BUT this feature is coming soon!
Reasons for Choosing Paycom
ADP's Workforce was not an integrated system, but several individual products bolted onto their payroll software. Each product did not flow and work together. You were forced to enter the same information in each portion of the system. Their Tax filing services were terrible!Switched From
ADP Workforce NowReasons for Switching to Paycom
Product was better, their customer service team was much more personable, and the product was the most innovative. The company was more financially sound.Response from Paycom
Susie, thank you for sharing your Paycom experience! We are so thrilled that you enjoy using our products.
Paycom FAQs
Below are some frequently asked questions for Paycom.Q. What type of pricing plans does Paycom offer?
Paycom offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact Paycom for pricing information.
Q. Who are the typical users of Paycom?
Paycom has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Paycom support?
Paycom supports the following languages:
English
Q. Does Paycom support mobile devices?
Paycom supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paycom integrate with?
We do not have any information about what integrations Paycom has
Q. What level of support does Paycom offer?
Paycom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Related categories
See all software categories found for Paycom.
- Human Resources Software
- Payroll Software
- Talent Management Software
- Time and Expense Software
- Workforce Management Software
- Time Clock Software
- Benefits Administration Software
- Onboarding Software
- Learning Management Systems
- Nonprofit Project Management Software
- Background Check Software
- Compensation Management Software
